I desperately need help.

[Average_Josh]

Okay people; here is my problem. It just started a few days ago. It is brand new and has never happened before. It annoys me to no end.

Every time I visit the Facebook website, I get a message saying that I have an incompatible browser. Here is a direct link to an image of the problem.

http://i36.tinypic.com/2ntcylz.jpg

I am using Firefox, which is listed as a COMPATIBLE BROWSER.

However, all that I had to do was disable Norton Internet Security, and the problem went away.

But when I turned Norton Internet Security back on, the problem came back.

I really NEED to know how to access www.facebook.com WITHOUT having to disable Norton Internet Security.

[Bubba]

Does Norton Internet Security have a setting related to user agent ?

If so, suggest disabling that setting and see what happens at facebook.

[Average_Josh]

I am sorry; I cannot find anything in Norton Internet Security related to User Agent no matter how hard I try. I am really deeply annoyed right now.

[Average_Josh]

HELP!

[LowWaterMark]

You are going to need to search through NIS some more. There are many articles returned in a google search regarding: Norton Internet Security blocks user agent

This one is old, but, says clearly that NIS has these kinds of options:

http://service1.symantec.com/SUPPORT/sunset-c2001kb.nsf/8979d93c7142b42685256ee600534d6f/c299a332dee200e185256ede004ddbbc?OpenDocument&src=bar_sch_nam

And more...

http://service1.symantec.com/SUPPORT/sunset-c2002kb.nsf/46883463d5efbecc85256ee600556cc2/8f21de63ac54b87185256ede00518e41?OpenDocument&ExpandSection=2

http://bbs.buysell.com.my/bbs/showthread.php?t=5442

[Average_Josh]

After many long hours, I was able to disable browser privacy in Norton Internet Security. It worked. I can now access the Facebook website. Thank you.

[acr1965]

Is there a way to just white list Facebook instead of completely disabling browser privacy?