View Full Version : KB950582 disabled my HP multimedia keyboard
RAD
July 10th, 2008, 08:17 AM
Win Update KB950582 disables the special function keays of my HP multimedia keyboard: The "open/close DVD", "EMAIL"; "SEARCH", etc.
(Win VISTA Basic with SP1)
It screws the keyboard driver program so it can't be reprogrammed.
Uninstall/Reinstall of driver doesn't work.
Uninstall of KB950582 (through pre-KB950582 system restore) fixes it.
This happened on TWO HP computers. KB950582 was released to auto update just a couple days ago. I am not on auto-update; it is set to notify me. But, of course, I just naively downloaded and installed it anyway, because it was ranked as "Important"
Any ideas ?
Osaban
July 10th, 2008, 12:46 PM
I don't know if this is related at all, but on my XP laptop (Compaq) the latest MS updates have messed up the internet connection (system restore fixed it). On the other hand my Vista ultimate laptop (Asus) was updated successfully.
EDIT-I've just noticed that the XP problem is related to my having L'n'S firewall for which a workaround has been issued by Frederic (L'n'S forum).
ronjor
July 10th, 2008, 12:58 PM
{QUOTE-> Any ideas ? <-QUOTE}I personally would use the free support. {QUOTE-> How to obtain help and support for this security update
For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and Canada or by contacting your local Microsoft subsidiary. For more information about how to contact your local Microsoft subsidiary for support issues with security updates, visit the Microsoft International Support Web site:
http://support.microsoft.com/common/international.aspx?rdpath=4 (http://support.microsoft.com/common/international.aspx?rdpath=4)
North American customers can also obtain instant access to unlimited no-charge e-mail support or to unlimited individual chat support by visiting the following Microsoft Web site:
http://support.microsoft.com/oas/default.aspx?&prid=7552 (http://support.microsoft.com/oas/default.aspx?&prid=7552)
For enterprise customers, support for security updates is available through your usual support contacts <-QUOTE}.http://support.microsoft.com/kb/950582
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