Leapfrog People are the Greatest!

[SourMilk]

I just received my FDISR download email from Todd and wanted everyone to know that their customer support is exemplary. They truly value their user base. A heartfelt thank you and a wish for continued success to the Leapfrog crew.

SourMilk out

[Peter2150]

{QUOTE-> I just received my FDISR download email from Todd and wanted everyone to know that their customer support is exemplary. They truly value their user base. A heartfelt thank you and a wish for continued success to the Leapfrog crew.

SourMilk out <-QUOTE}

I strongly suspect you will not find any argument on that here.:thumb: :thumb: :thumb:

Pete

[Leapfrog Software]

Thanks guys!

[EASTER]

Without a doubt, a class in and of themselves.

This is the most revered group of programmers and support i can honestly say i have ever had the good fortune to been recipient of, their outstanding flagship model product FD-ISR (Genuine) version which is been flawless in every way for me. And whatever issue rose was quickly and promptly remedied with amazing ease on their part.

Yep, this member agrees wholeheartily with those sentiments.

Great group Leapfrog, and my deepest thanks alike for them even fashioning then introducing their exciting FD-ISR product on users behalf everywhere no matter how short-lived. ;)

EASTER

[Leapfrog Software]

The next round of virtual beer is on me!

[Acadia]

Hey, alright!! Getting virtually drunk leaves no hangover, soft of like the Freeze function! ;D

Acadia

[ErikAlbert]

{QUOTE-> Hey, alright!! Getting virtually drunk leaves no hangover, soft of like the Freeze function! ;D

Acadia <-QUOTE}
I have alot more time to drink beer, since I use the Freeze function and it keeps my beer cold. ;)

[Huupi]

Hi Todd,hope we're in for some big surprises beyond our expectations,i guess you're not drinking beer 24/7,rumors get it that you're working on something special. ;D

[pandlouk]

Leapfrog guys,

simply ROCK!!!


The best support I ever had!

Todd even thanked me for helping them (to help me). :o :o :o

A big THANKS to you guys!!!

Panagiotis

[Tony]

Go to agree, theres no one to beat these guys :)

[Leapfrog Software]

I am touched. Another round of virtual beer for all!

[Acadia]

Ditto all of the above! 8)

Acadia

[stapp]

Same here, the support is just great. I am sure Todd must be a triplet the amount of multi-tasking he seems to do. :)

Thanks Todd for fixing in a couple of minutes, via pm's, a copy/update icon error that I have always had.

[EASTER]

You guys are simply the best, and this once again proves it!!

I hope your group knows FD-ISR (Genuine) is Truly Legendary in nature and the very best ISR ever conceived bar none P.E.R.I.O.D.

I can attest for that from personal experience as well as a multitude of your many other satisfied customers.

I wouldn't be a bit surprised if Leapfrog takes this exciting product to even newer heights in the future.

Open up a wishlist and watch THAT topic fill up ;D

[WilliamP]

Todd has helped me and I appreciated it. When you have a great program and then add great support it can't be beat. I still don't understand why FD had any business problems. Thank you and the best of luck.:thumb:

[ErikAlbert]

{QUOTE-> I still don't understand why FD had any business problems. <-QUOTE}
Because average users don't understand FDISR, they look at the used space and the speed, compare it with RollbackRx or Returnil and then decide to use the faster one with less space. They evaluate FDISR like a game.
FDISR has a longer learning curve and they don't have the patience to learn how to use FDISR efficiently.
Returnil is easy : ON or OFF, like a light switch and that's it, they don't even see the disadvantages of Returnil.

[twl845]

{QUOTE-> Because average users don't understand FDISR, they look at the used space and the speed, compare it with RollbackRx or Returnil and then decide to use the faster one with less space. They evaluate FDISR like a game.
FDISR has a longer learning curve and they don't have the patience to learn how to use FDISR efficiently.
Returnil is easy : ON or OFF, like a light switch and that's it, they don't even see the disadvantages of Returnil. <-QUOTE}
If I lost my FD-ISR I would fall on my sword. :argh:

[EASTER]

{QUOTE-> Because average users don't understand FDISR, they look at the used space and the speed, compare it with RollbackRx or Returnil and then decide to use the faster one with less space. They evaluate FDISR like a game.
FDISR has a longer learning curve and they don't have the patience to learn how to use FDISR efficiently.
Returnil is easy : ON or OFF, like a light switch and that's it, they don't even see the disadvantages of Returnil. <-QUOTE}

Agree totally.

FD-ISR (Original) is not just another run-of-the-mill recovery product but one where a lot of thought has been put into making it as completely efficient & stable as any software could possibly be, and this user is not been disappointed one time at all. That makes a HUGE difference and is a credit to their superior programming skills and talents which have gone into it.

EASTER

[danny9]

Todd,

When we purchased our versions from various companies it was stated there would be a maintance fee, charged yearly, to cover updates and support.

I realize the time and efforts on your part to keep FD-ISR alive and running.
This is greatly appreciated.

Due to the fact that BootBack is now gone, I'd be more then willing to pay you these fees to help in your efforts with FD-ISR.

Whatever you decide, count me in.

Much success,
Dan

[djohn]

I have not Had the pleasure as you folks of Leapfrog experiences but I am a very happy purchaser of FirstDefense-ISR through Horizon Datasys.I took on this product with the 14 day trial and did not even go the term.I glady purchsed this product today.Just wanted to say thanks Leapfrog for this brillant piece of software.;D

[ahriman]

I concur with Danny9:
{QUOTE-> I'd be more then willing to pay you these fees to help in your efforts with FD-ISR.
Whatever you decide, count me in. <-QUOTE}

[Peter2150]

{QUOTE-> Todd,

When we purchased our versions from various companies it was stated there would be a maintance fee, charged yearly, to cover updates and support.

I realize the time and efforts on your part to keep FD-ISR alive and running.
This is greatly appreciated.

Due to the fact that BootBack is now gone, I'd be more then willing to pay you these fees to help in your efforts with FD-ISR.

Whatever you decide, count me in.

Much success,
Dan <-QUOTE}

I'd sure agree with that myself.

Pete

[Tarnak]

{QUOTE-> I have not Had the pleasure as you folks of Leapfrog experiences but I am a very happy purchaser of FirstDefense-ISR through Horizon Datasys.I took on this product with the 14 day trial and did not even go the term.I glady purchsed this product today.Just wanted to say thanks Leapfrog for this brillant piece of software.;D <-QUOTE}Are you sure you purchased this product, and not FDISR Rescue?

Because as far as I can tell FD-ISR is no longer avialable to buy. I got mine late last year before it was discontinued. Sorry, if I am misunderstanding.:)

[djohn]

Yes The rescue.I thought it was the same just different company.I guess I am wrong.So what is this one you folks are refering to.What did it do differently thanks

[Tarnak]

{QUOTE-> Yes The rescue.I thought it was the same just different company.I guess I am wrong.So what is this one you folks are refering to.What did it do differently thanks <-QUOTE}

Erik Albert says like it is.LOL

http://www.wilderssecurity.com/showpost.php?p=1249630&postcount=2

{QUOTE-> FDISR Rescue is the Eunuch of FDISR. <-QUOTE}

If you read the rest of the thread it should answer your questions.;D

PS Basically you only get 2 snapshots as opposed to, upto 10 snapshots in the discontinued version.

[djohn]

{QUOTE-> Erik Albert says like it is.LOL

http://www.wilderssecurity.com/showpost.php?p=1249630&postcount=2



If you read the rest of the thread it should answer your questions.;D

PS Basically you only get 2 snapshots as opposed to, upto 10 snapshots in the discontinued version. <-QUOTE}
Ok,thanks I see the differnce know.To gain the added benefits, I would have to update to the server edition at $295 :o

[ErikAlbert]

{QUOTE-> Ok,thanks I see the differnce know.To gain the added benefits, I would have to update to the server edition at $295 :o <-QUOTE}
Based on the screens, I have seen at the website of HDS, the server edition is LESS than the real FDISR.
It has also 2 snapshots, which wouldn't be a problem for me, because I also use 2 snapshots in the real FDISR. However having extra snapshots can be usefull for other users like Acadia.

It has also archives, which is very unique in FDISR, because no other ISR-software has archives. Keep in mind that archives are not like images, they are a real part of immediate system recovery and can be also used in a boot-to-restore solution, if you use a frozen snapshot.
Images are very good and as reliable as archives, but rather slow and inconvenient as recovery solution and can't be used in a boot-to-restore solution either.
My boot-to-restore cleans and repairs my computer automatically and that saves me alot of time : no scanners, no registry/history/junk cleaners, no uninstalling of tested softwares and no technical problems anymore.

I couldn't find the functions : Freeze, Unfreeze and Freeze Previous and that makes a boot-to-restore solution impossible.
It also means that you can't use the server edition like DeepFreeze, Returnil, ShadowDefender, which are all using a frozen mode, because there is no frozen mode anymore in FDISR PC Rescue Server.

I couldn't find schedules either in order to make copy/updates between snapshots and archives more convenient.
The schedules in the real FDISR aren't practical either, but they could have been improved, it just didn't happen.
The real FDISR has only time schedules and doesn't offer schedules on demand and that's why nobody used them. A step further would be a schedule option, that makes a copy/update possible during reboot and that would make a boot-to-restore possible again and might be a replacement for the freeze function (not entirely).

In other words you pay $295 for getting less and the convenience is gone, you have to do everything manually regarding copy/updates.

[djohn]

{QUOTE-> Based on the screens, I have seen at the website of HDS, the server edition is LESS than the real FDISR.
It has also 2 snapshots, which wouldn't be a problem for me, because I also use 2 snapshots in the real FDISR. However having extra snapshots can be usefull for other users like Acadia.

It has also archives, which is very unique in FDISR, because no other ISR-software has archives. Keep in mind that archives are not like images, they are a real part of immediate system recovery and can be also used in a boot-to-restore solution, if you use a frozen snapshot.
Images are very good and as reliable as archives, but rather slow and inconvenient as recovery solution and can't be used in a boot-to-restore solution either.
My boot-to-restore cleans and repairs my computer automatically and that saves me alot of time : no scanners, no registry/history/junk cleaners, no uninstalling of tested softwares and no technical problems anymore.

I couldn't find the functions : Freeze, Unfreeze and Freeze Previous and that makes a boot-to-restore solution impossible.
It also means that you can't use the server edition like DeepFreeze, Returnil, ShadowDefender, which are all using a frozen mode, because there is no frozen mode anymore in FDISR PC Rescue Server.

I couldn't find schedules either in order to make copy/updates between snapshots and archives more convenient.
The schedules in the real FDISR aren't practical either, but they could have been improved, it just didn't happen.
The real FDISR has only time schedules and doesn't offer schedules on demand and that's why nobody used them. A step further would be a schedule option, that makes a copy/update possible during reboot and that would make a boot-to-restore possible again and might be a replacement for the freeze function (not entirely).

In other words you pay $295 for getting less and the convenience is gone, you have to do everything manually regarding copy/updates. <-QUOTE}
Point taken Thanks.