FirstDefense-ISR 3.31.232

[Leapfrog Software]

Greetings,

Thank you for your original purchase and continued interest in the ISR technology. We have a new version of FirstDefense-ISR Server and Professional available for download. Support for this update will be very limited. We do not have the support staff available, and thus responses from Leapfrog Software will be slow. Of course, you do have this wonderful forum to post questions that may provide faster answers from other members.

Since many purchased through various online venders in the past we are going to migrate each customer participating in the upgrade to a common code base, FirstDefense-ISR. We have incorporated all reseller features into this product, so there will be no lose of functionality. A new license key structure has been implemented thus you will be requested to provide original purchase information.

The process to update will be as follows:
1. Please send a blank email to newversion@leapfrogsoftware.com
2. An auto-response email will be sent back to you inquiring about needed information. You will email this information to the email list in the auto-response.
3. You will receive a download link, your new key(s), and your installation instructions.

Notes on Version 3.31.232 Professional
- The Installer now does a check for a known Boot Sector and will give the error: "The Boot Sector for the Windows System volume is an unknown type."
- Vista 64-bit now supported.
- HP's alternate Vista boot strap supported.
- The Copy Engine now prevents the computer from going into Sleep Mode while it is running.
- Fixed problem where the Copy Engine would run out of stack if there were a large number of directories with long names.

Notes on Version 3.31.232 Server
- The Installer now does a check for a known Boot Sector and will give the error: "The Boot Sector for the Windows System volume is an unknown type."
- Vista 64-bit and Server 2008 64-bit now supported.
- HP's alternate Vista boot strap supported.
- The Copy Engine now prevents the computer from going into Sleep Mode while it is running.
- Fixed problem where the Copy Engine would run out of stack if there were a large number of directories with long names.

[nanana1]

Congratulations on your long awaited revival and updates !:P

[sukarof]

Great news!
I´ve just sent the email with all the info.

[silver0066]

Todd, That is great news. congratulations. Silver

[Brambb]

Now x64 is support Im interested in buying this product. Can I directly order a copy from Leapfrog now (cant find it on the webpage)? Or do I need to buy a copy at HorizonDatasys¿ and get the upgrade of this product by sending that mail?

[stapp]

Sent off the requested info to Todd after getting the email back and then recieved this failure notice of the email which contains this........

Hi. This is the qmail-send program at webhost66.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

What now?

[Leapfrog Software]

Greetings

Brambb: This update is for previous folks that purchased FD-ISR-ish products in the past. It is no longer being sold at this time. sry.

stapp, try it again. I know it is working on my end, since others are getting through. If you can't get it to work after another try, please PM me. EDIT: Ah I see you PM'd me. Thanks. I will respond.

[Atomas31]

{QUOTE-> Greetings

Brambb: This update is for previous folks that purchased FD-ISR-ish products in the past. It is no longer being sold at this time. sry.

stapp, try it again. I know it is working on my end, since others are getting through. If you can't get it to work after another try, please PM me. EDIT: Ah I see you PM'd me. Thanks. I will respond. <-QUOTE}

Hi Todd,

I have just tried it and I also have the following error message :

"Hi. This is the qmail-send program at webhost66.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<newversion@leapfrogsoftware.com>:
The message has too high SPAM probability (11.0)"

What now?

Thanks,

[Leapfrog Software]

Ok, I disabled the spam filter on this account. This should work better for folks. Try again for those that got the above error.

[Atomas31]

{QUOTE-> Ok, I disabled the spam filter on this account. This should work better for folks. Try again for those that got the above error. <-QUOTE}

Just tried it again and I have the same error message...

[sukarof]

Downloaded, installed, updated, created and booted into snapshots. All worked fine on Vista 32, :thumb:

*edit*
btw I had no problem sending the blank email to get the reply. I used gmail.

[Atomas31]

Ok, I retried it with something in the subject line and this time it works. The body of the email must be blank but not the subject line...

[stapp]

Sent you all my details again Todd, so far I haven't got it back.

Hope you got it okay.

WOW:o that was quick Todd I'm impressed:)

[Leapfrog Software]

Stapp, I will just register you through PM's. You should have the info email that I need now.

I am going to try to monitor the forum and emails constantly throughout the day so folks can get the build ASAP. We shall see how long that goes before other duties drag me away.

[stapp]

New version installed and running after uninstall of previous version.

Did a copy update to secondary and booted into it.
All good that I can see.

Nice one leapfrog :)

[alloucho]

Does this update apply to raxco FD-ISR?

[Leapfrog Software]

Yes, the purpose of the new version is to migrate everyone to a common code base.

[starfish_001]

Fab service as always - thank you for providing such a great product and great service

[silver0066]

Hi Todd,

I installed the new version and did an archive. I then booted into my secondary snapshot and tried to restore the archive and got the following error message as soon as I right clicked the icon in the system tray:

"Runtime error 429...ActiveX component can't create object." So I restored my system with StorageProtect, reinstalled the First Defense update, booted into my secondary snapshot, uninstalled and reinstalled First Defense in that snapshot. I was then able to restore the Archive to my Primary snapshot, however, when trying to boot into the Primary snapshot, I get a invalid boot sector error in red on the preboot screen.

I have again restored my system from the backup image.

Do you have any suggestions?

Many thanks,

Silver

[Leapfrog Software]

If I understand correctly, sounds like one of your ActiveX libraries was hoses, and the SP restore fixed it. Now it looks as if the SP did not properly restore the boot record perfectly.

You can repair the boot record back to the Windows pristine default by using the Windows CD. I have a procedure for it here:AppNote-MBRandPBRRecovery.pdf (http://www.digitalthemepark.com/downloads/LSI/AppNote-MBRandPBRRecovery.pdf)

This pristine restoration obviously removes our boot record JMP and thus you will need to re-enable the pre-OS boot code from the GUI.

[silver0066]

{QUOTE-> If I understand correctly, sounds like one of your ActiveX libraries was hoses, and the SP restore fixed it. Now it looks as if the SP did not properly restore the boot record perfectly.

You can repair the boot record back to the Windows pristine default by using the Windows CD. I have a procedure for it here:AppNote-MBRandPBRRecovery.pdf (http://www.digitalthemepark.com/downloads/LSI/AppNote-MBRandPBRRecovery.pdf)

This pristine restoration obviously removes our boot record JMP and thus you will need to re-enable the pre-OS boot code from the GUI. <-QUOTE}Maybe my post was not clear. To expand, I am using XP. When I stated that I restored my system, I meant that I restored it back to the old version where I am now with everything working smoothly. The 429 error is consistent. I tested it 3 times before submitting the post. That is, I restored back to version 205 and reinstalled the updated First Defense 3.31.232. Each time I booted to the secondary snapshot and right clicked the icon, I got the 429 error and then the First Defense icon disappeared so I had to restore back to the 205 version. Does this help you? Silver

[Leapfrog Software]

Ahh, I get it. With all that is going on today, I am a little slow ;) So everything works in the primary snapshot, but when you go to the secondary, you get the 429 error. Let's do this, in the secondary, uninstall and reinstall FD-ISR. It could be a library that needed to be updated.

[silver0066]

{QUOTE-> Ahh, I get it. With all that is going on today, I am a little slow ;) So everything works in the primary snapshot, but when you go to the secondary, you get the 429 error. Let's do this, in the secondary, uninstall and reinstall FD-ISR. It could be a library that needed to be updated. <-QUOTE}I did that already. That is when I got the invalid boot sector error when I booted to the primary. By the way, I am using rss if that makes any difference.

[Leapfrog Software]

ok i need to get some logs and a debug to ya. Can I have you email me?

[silver0066]

{QUOTE-> ok i need to get some logs and a debug to ya. Can I have you email me? <-QUOTE}Sure, what do you want me to send you?

[starfish_001]

I also had a minor glitch

I uninstalled the old version - installed in primary - rebooted to backup snapshot - when i click the sys tray icon I get error 429 activeX problem.

Uninstalled - new version in backup snapshot - FD seemed to work fine - rebooted to primary - also appears fine.

Seems fine after reinstall in backupsnapshot .....

May be an issue copying FD between snapshots on boot?

[Leapfrog Software]

Greetings All,

Ok, it looks like some folks are having issues with an ActiveX control that may be out of sync with the routine that we are looking for in a non-active snapshot. Since these controls are stored in the Windows folder, I would suggest the follow:

Note: This only applies to the folks having issues

1) Re-install FD-ISR in each non-active snapshot (you will have to do this for archives after you import them)

or

2) If the snapshot is simply a backup of your primary, you could just copy/update it from the active snapshot.

[Diprivan]

I am having problems with the auto response email. I keep getting a blank email back. I have lost my original Raxco purchase receipt but do have a reply from Raxco regarding re-downloading FDISR. Is there an email address that I can send this information to?
Thanks

[Leapfrog Software]

Hi there. yes, PM me and I will get you the contact info. The reason I don't advertise my email is I don't need the spam auto-bots to find it.

[Peter2150]

Drat, I must be tired. Installed in VM machine, and it went well. Ran into the Active X thing, and resolved it by reinstall as you suggested Todd. But there was one crucial thing I think I did, and now don't remember. Duh. Will repeat tomorrow.

Pete

[PoetWarrior]

Installed the new version on both snapshots only after uninstalling first. Everything works fine. :thumb: :thumb: :thumb:

[ErikAlbert]

I installed FDISR v3.31 without any issues.
I created 2 snapshots and 5 archives, including Freeze Storage, with the new version and it seems to run like before.
Well done Todd and thanks for thinking about us, any improvement is welcome in the real FDISR. :)

[pandlouk]

I installed the new version, but it always gives me the same error when I try to boot on another snapshot or when I press F1 during the boot time.


"4 22020

$ISR folder not found
FirstDefence-ISR ERROR - Press any key to boot windows"

The logs does not show the error information. They only display "Pre-Boot check ok" every time I try to boot to another snapshot.

I tried everything. Restored an image, zeroing the partition, even a new clean install of the windows with no luck. The preboot does not see the $ISR folder. >:(

Strangely the previous version works fine. :-\

Help!!! :'( :'( :'(

[Longboard]

;D ;D ;D
E-mail sent ...

[Leapfrog Software]

Hi Y'all (Got that from my Southern wife),

I am all caught up with the new licenses this morning as of 8:29a PDT, so if you sent an email and have not heard back from me, please try again.

I hope all are enjoying the new version. Being able to jump between Vista64 and XP is pretty sweet. I enjoy that one.

[Meriadoc]

Dal ati!
{QUOTE-> new version <-QUOTE}
Just what I wanted!

[Eldar]

{QUOTE-> I hope all are enjoying the new version. <-QUOTE}I sure am.
Thanks for sending those license keys so quickly. 8)
Must be a pretty busy time for you now.
Appreciate the work you're doing. :thumb: {QUOTE-> Being able to jump between Vista64 and XP is pretty sweet. I enjoy that one. <-QUOTE}Yep, I like to switch now and then between XP and Vista, as well as testing some new software. :D

Thanks again for this excellent service Todd. ;)

[djohn]

Ok I have A dumb question confused here Is leaprfrog the same as HorizonData.Because I am on a 14 day trial of FirstDefense for vista.Is it same product different company.?:-\

[Acadia]

{QUOTE-> Ok I have A dumb question confused here Is leaprfrog the same as HorizonData.Because I am on a 14 day trial of FirstDefense for vista.Is it same product different company.?:-\ <-QUOTE}
Not a dumb question. Todd (Leapfrog) designed and created the software, it is currently being sold through HorizonData. Further confusion: many of us here at Wilders have an older version that used to be sold through Raxco and someone else, I forget that company's name; the older version had more features and could do more which creates even more confusion. Like I said, not a dumb question at all.

Acadia

[djohn]

Thank you And yes I seen raxco mentioned as well which really confuse me even more.Anyways thank you again and I love it so far will with out a doubt purchase this product.

[Peter2150]

{QUOTE-> I installed the new version, but it always gives me the same error when I try to boot on another snapshot or when I press F1 during the boot time.


"4 22020

$ISR folder not found
FirstDefence-ISR ERROR - Press any key to boot windows"

The logs does not show the error information. They only display "Pre-Boot check ok" every time I try to boot to another snapshot.

I tried everything. Restored an image, zeroing the partition, even a new clean install of the windows with no luck. The preboot does not see the $ISR folder. >:(

Strangely the previous version works fine. :-\

Help!!! :'( :'( :'( <-QUOTE}

I got the same error on my Desktop install.

Pete

[Rilla927]

Hi Todd,

I sent you email. I hope you get it okay. Thanks for all your hard work.

[pandlouk]

{QUOTE-> I got the same error on my Desktop install.

Pete <-QUOTE}
Let me guess.
You use RAID-0 too. :P

The new version does not like Raid-0. :ouch:

[Peter2150]

{QUOTE-> Let me guess.
You use RAID-0 too. :P

The new version does not like Raid-0. :ouch: <-QUOTE}

Could be. Yes I do use Raid-0

[Leapfrog Software]

Greetings,

We are working with the folks that are having the issue that appear to be RAID0 issues. Strange, since we have folks that RAID0 is working just fine for them, including myself.

There is one condition (RAID or not) that will cause issues with FD-ISR (and most pre-OS apps) when the boot and system physical disk are split. For most this happens without your knowledge. Let me explain.

I have 3 physical disks configure as follows:
Disk 0: 320Gb archive volume
Disk 1: (Disk 1 and Disk 2 in 300Gb RAID 0 config)

The BIOS reports to Windows the non-RAID SATA drive (Disk 0) first. When I install XP or Vista, Windows places the MBR and PBR on Disk 0 and the OS on Disk 1. This is not a good situation because my system is now dependant on all 3 disks to operate. If I remove my Disk 1 archive volume, the system will not boot. When I install Windows, I have to unplugged my Disk 1 during initial installation (turning off in BIOS does not work for me, Windows finds it). A pain, but it works.

So for the folks having this issue (I think there are 2 of you) email me your drive setup please.

btw: I know there is a great amount of talent here. Does anyone know why MS chooses to split the bootstrap? I never have found a reason why.

[pandlouk]

{QUOTE-> Greetings,

We are working with the folks that are having the issue that appear to be RAID0 issues. Strange, since we have folks that RAID0 is working just fine for them, including myself.

There is one condition (RAID or not) that will cause issues with FD-ISR (and most pre-OS apps) when the boot and system physical disk are split. For most this happens without your knowledge. Let me explain.

I have 3 physical disks configure as follows:
Disk 0: 320Gb archive volume
Disk 1: (Disk 1 and Disk 2 in 300Gb RAID 0 config)

The BIOS reports to Windows the non-RAID SATA drive (Disk 0) first. When I install XP or Vista, Windows places the MBR and PBR on Disk 0 and the OS on Disk 1. This is not a good situation because my system is now dependant on all 3 disks to operate. If I remove my Disk 1 archive volume, the system will not boot. When I install Windows, I have to unplugged my Disk 1 during initial installation (turning off in BIOS does not work for me, Windows finds it). A pain, but it works.

So for the folks having this issue (I think there are 2 of you) email me your drive setup please.

btw: I know there is a great amount of talent here. Does anyone know why MS chooses to split the bootstrap? I never have found a reason why. <-QUOTE}
Hi Todd,

I never really understood why windows behave this way; but I found a way to avoid it. You can either set the primary partition/partitions on disk0 as non active or just create an extended partition. After that windows will ignore that disk and will place the bootstrap at your correct drive. ;)

ps. Maybe the guys at microsoft thought that since an active primary partition is in place this is where you'll want to put your bootstrap. One of the differences between windows and linux. In windows the OS take the decisions; in Linux the administrator decides. ;D

Panagiotis

[Leapfrog Software]

Hey that is a good idea on the non-active or extended partition thing. I will try that next time (which is never to far away).

[Leapfrog Software]

Greetings All,

A few folks are having issues using RAID0 and additional non-RAID SATA drives. Some of the BIOS's enumerate the bootable RAID set as DISK 1 instead of DISK 0. This is what I believe is causing the issue in our pre-OS code. Something broke between the last version and this one. (Argh!) We try hard not to break stuff, but sometimes it happens.

Pandlouk has successfully removed all his non-system drives, installed his OS, re-connected his drives and it all works. (Thanks a zillion for doing this)

I am going to work with these folks to get this solved.

[silver0066]

{QUOTE-> Greetings All,

A few folks are having issues using RAID0 and additional non-RAID SATA drives. Some of the BIOS's enumerate the bootable RAID set as DISK 1 instead of DISK 0. This is what I believe is causing the issue in our pre-OS code. Something broke between the last version and this one. (Argh!) We try hard not to break stuff, but sometimes it happens.

Pandlouk has successfully removed all his non-system drives, installed his OS, re-connected his drives and it all works. (Thanks a zillion for doing this)

I am going to work with these folks to get this solved. <-QUOTE}Hi Todd, So that's it. I am using Raid 0 with my system and data partitions which are on Disk 0. I also have two additional non-raid Sata drives, Disk 1 and Disk 2. This system works fine with version 205. I will send you an email.

[Birdman]

Is it recommended to UPGRADE to this new version or wait for the next version/update that fixes that "RAID" issues?

[Peter2150]

{QUOTE-> Is it recommended to UPGRADE to this new version or wait for the next version/update that fixes that "RAID" issues? <-QUOTE}

Hi Birdman

You can give it a try. I have 3 raid 0 systems. It works on one, but fails one the other two. You can always just uninstall and reinstall 205 with no problem.

Pete

[Leapfrog Software]

Greetings All,

Update: We recently discovered that it is how the BIOS enumerates drives more than a RAID issue. This does not affect the majority of the folks that have RAID setups. Luckly, we have only two installations that have this magic setup that causes this issue. Regardless, I want it fixed.

For the folks having the issue, I will soon be sending you a new ISRSetup to try. If successful, we will compile a new version for everyone, but the change will only affect the folks with this issue.

[pandlouk]

{QUOTE-> Is it recommended to UPGRADE to this new version or wait for the next version/update that fixes that "RAID" issues? <-QUOTE}
Better wait. I suspect that there will be a new version pretty soon.

The test setup which Todd send me a while ago fixed the problem. ;D :thumb:

ps. I have heard before the frase "fast in fixing problems" but leapfrog team gave it a totally new meaning. I'm impressed. It took them only some hours to make it right. :o

[Birdman]

{QUOTE-> Hi Birdman

You can give it a try. I have 3 raid 0 systems. It works on one, but fails one the other two. You can always just uninstall and reinstall 205 with no problem. <-QUOTE}

Thanks. I just updated to the new version and I only ran into one minor hiccup. After uninstalling the Raxco version and rebooting....my system restarted with a BLACK screen. I powered down the system, restarted in SAFE MODE and ran CHKDSK. After a reboot again, all was working well again. I installed the latest version and created a "secondary snapshot" as well as exported a snapshot to my external drive. It was smooth as butter. I like the little froggy on the GUI as well.

Regarding the new version that Todd is set to release.....do I have to delete and re-create my "external" snapshot again with the newest version OR will it import fine even if you use a different/updated version than when you originally exported the snapshot?

Hope this makes sense. :P

[ErikAlbert]

{QUOTE->
For the folks having the issue, I will soon be sending you a new ISRSetup to try. If successful, we will compile a new version for everyone, but the change will only affect the folks with this issue. <-QUOTE}
I didn't have any issues, because I don't use RAID.
Nevertheless, I would like to have that new version too, because I don't know what will happen to my hardware in the future and then my actual latest FDISR could cause a RAID problem, if my new hardware has RAID. :)

[marse.robert]

Hi all,

I purchased my FD-ISR from Raxco. After following Eric's thesis I have been cruising along without any worries at all.

Along comes this *new version* and I am confused. I have sent Todd all of the details he requires. However, my concern is the *new version* totally different from my FD-ISR purchased from Raxco? Does the *new version* contain all the features available in the Raxco issue? Will the *new version* shake hands with my existing snapshots and archives?

Todd mentions that the *new version* has an updated code: is this to ensure that all historic versions of FD-ISR are compatible? I have a lot of time for Todd and all at Leapfrog - and yet it appears that they are going out on a limb to help us guys - at no further expense! Can anyone explain?

Marserobert

[ErikAlbert]

{QUOTE->
Along comes this *new version* and I am confused. I have sent Todd all of the details he requires. However, my concern is the *new version* totally different from my FD-ISR purchased from Raxco? Does the *new version* contain all the features available in the Raxco issue? Will the *new version* shake hands with my existing snapshots and archives?
<-QUOTE}
Relax. This "new version" v3.31 is the same as v3.21, just a few technical improvements to make it better. On the outside nothing changed, except a serial number. I'm using v3.31 already without any problems.
Todd is just showing is good heart by doing this and I appreciate it very much.

[twl845]

Notes on Version 3.31.232 Professional
- The Installer now does a check for a known Boot Sector and will give the error: "The Boot Sector for the Windows System volume is an unknown type."
- Vista 64-bit now supported.
- HP's alternate Vista boot strap supported.
- The Copy Engine now prevents the computer from going into Sleep Mode while it is running.
- Fixed problem where the Copy Engine would run out of stack if there were a large number of directories with long names.

I don't see anything in the update that I need. Would there be another reason to do the update that isn't specified above?

[Peter2150]

{QUOTE-> Notes on Version 3.31.232 Professional
- The Installer now does a check for a known Boot Sector and will give the error: "The Boot Sector for the Windows System volume is an unknown type."
- Vista 64-bit now supported.
- HP's alternate Vista boot strap supported.
- The Copy Engine now prevents the computer from going into Sleep Mode while it is running.
- Fixed problem where the Copy Engine would run out of stack if there were a large number of directories with long names.

I don't see anything in the update that I need. Would there be another reason to do the update that isn't specified above? <-QUOTE}

One of the reason's this was done, is there are three different vendor versions out there. Todd wanted to get everyone on the same code. So if an issue were to come up and you need help you would want to be on the new code.

Pete

[Peter2150]

{QUOTE-> Better wait. I suspect that there will be a new version pretty soon.

The test setup which Todd send me a while ago fixed the problem. ;D :thumb:

ps. I have heard before the frase "fast in fixing problems" but leapfrog team gave it a totally new meaning. I'm impressed. It took them only some hours to make it right. :o <-QUOTE}

Being the 2nd one with the problem, I have also tested the fix and yes indeedie it works. That was fast for sure.

Pete

[twl845]

{QUOTE-> One of the reason's this was done, is there are three different vendor versions out there. Todd wanted to get everyone on the same code. So if an issue were to come up and you need help you would want to be on the new code.

Pete <-QUOTE}
OK thanks :)

[Leapfrog Software]

Greetings twl845,

You may not use these fixes or features, but I would like to get you the link and a new license key, just in case. You don't have to use it now, but would have it immediately available (See, we are in the high availability market, lol) if you do run into problems with your legacy version.

[twl845]

{QUOTE-> Greetings twl845,

You may not use these fixes or features, but I would like to get you the link and a new license key, just in case. You don't have to use it now, but would have it immediately available (See, we are in the high availability market, lol) if you do run into problems with your legacy version. <-QUOTE}
OK thanks, I'll go back to your instructions and do it. If I screw it up I can always boot to my secondary. LOL

[Longboard]

Uumm not being pushy: what is the auto response time to blank e-mail to "newversion..."
??

[BlueZannetti]

{QUOTE-> Uumm not being pushy: what is the auto response time to blank e-mail to "newversion..."?? <-QUOTE}Immediate.

Blue

[Longboard]

Yes, sorry, found it
Ta

[Leapfrog Software]

Greetings marse.robert,

Let me add to what Erik has mentioned. He is spot on. Not only have we maintained compatibility between snapshots and archives of the different resellers, we have incorporated ALL reseller features into this product, so there will be no lose of functionality.

It makes my life easier since I can now release a single version to the folks here at Wilder’s.

You asked, “It appears that they are going out on a limb to help us guys - at no further expense! Can anyone explain?”

I sat here and thought about the many reasons why we are “going out on a limb” for folks. There are sooooo many, but let me give you my number #1.

As mentioned in previous post, FD-ISR, in the business sense, was a failure in the retail market. From the technical side, I believe it was a success, but that is my opinion. For those in the world that have tried and failed, and failed, and failed… it can be hard to continue on. We have all been there. When Wilder’s Security accepted our offer to provide a sounding board for folks with our technology we were elated. It served that purpose well, but the forum and its users (all of you fine folks) provided a much deeper benefit for me and my company. It provided the willingness to press on. Forums can be finicky, but this is such a great group of folks, also believing in the technology, that it really kept the ISR spirit going. In one post, Dallen made a comment on how FD-ISR is the application “you would make sweet love down by the fire kinda love”. We still crack up on that one.

Anyway, we owe a lot to the folks that have helped us along whether it be through your posts/threads or testing code for us. It has been a great symbiotic relationship and this is our way of saying thanks. (well that and virtual beer!)

Cheers!

[Atomas31]

Hi Todd,

The version wich is gonna resolved the raid problem, is it also gonna resolved the activeX problems?

By the way, it would be nice to switch from VSS to RSS by a simple click into the menu of the program instead of going through the assle of command line ::)

Thanks for your great works,
Atomas31

[Leapfrog Software]

For the ActiveX issue, we review it and don't want to blindly "inject" DLL's into your non-active snapshots or archives. We would have unhappy campers if we broke your snapshots and archives all at once. We are going to keep it safe.

RSS is being phased out since it was a temporary (it lasted longer than we expected) bridge to get us to VSS.
Edit: Looks like I may be rethinking this one for this group.

[Atomas31]

{QUOTE-> For the ActiveX issue, we review it and don't want to blindly "inject" DLL's into your non-active snapshots or archives. We would have unhappy campers if we broke your snapshots and archives all at once. We are going to keep it safe.

RSS is being phased out since it was a temporary (it lasted longer than we expected) bridge to get us to VSS.

-Todd <-QUOTE}

I understand for the activeX and I prefer to simply reinstall the new version in my non active snapshots than having a broken snapshot. I just wanted to know if I will have to install the new version in all my snapshot or not... it appears that I will ;D

As for RSS, I hope you are not serious because here, on my system, VSS is a pain in the ass compare to RSS wich works flawlesslly and rapidly. If you remove RSS, I for one will be an angry campers >:(

Keep up your great works,
Atomas31

[Huupi]

{QUOTE-> One of the reason's this was done, is there are three different vendor versions out there. Todd wanted to get everyone on the same code. So if an issue were to come up and you need help you would want to be on the new code.

Pete <-QUOTE}

One version,3 different vendors : Peer Software,Raxco and Software Pursuits. ;)

[pandlouk]

{QUOTE-> For the ActiveX issue, we review it and don't want to blindly "inject" DLL's into your non-active snapshots or archives. We would have unhappy campers if we broke your snapshots and archives all at once. We are going to keep it safe. <-QUOTE}
Todd, please do not change this one.

I had this problem too. And if I am not mistaken it is related with the different msi product codes and msi upgrade codes between the old and the new version.

In fact when I tried to start FD-ISR from the programs folder, it "triggered" a reinstall/fix and it reverted FD-ISR to the 3.21 version. :P

Panagiotis

[Leapfrog Software]

Well the good news about the ActiveX issue is that you only have to reinstall the product if you get the error. Hopefully this will be minimal.

As far as RSS, I do realize that I am going to lose some friends over removing it, but the good news is that it will stay for this year.

Edit: Also, now that all are on a common code base, as we provide application updates, your settings will be maintained as well when you uninstall and reinstall.

[mata7]

what a great company i have some problem whit my license and todd help me very fast, the new version is working like dream on my vista x64

thanks todd

[Birdman]

{QUOTE-> For the ActiveX issue, we review it and don't want to blindly "inject" DLL's into your non-active snapshots or archives. We would have unhappy campers if we broke your snapshots and archives all at once. We are going to keep it safe.

RSS is being phased out since it was a temporary (it lasted longer than we expected) bridge to get us to VSS.

-Todd <-QUOTE}

PLEASE don't "phase out" RSS!!!! It's the ONLY way to get FD-ISR to work on my system since VSS doesn't work (and hasn't since day 1). :'(

Getting rid of the RSS *option* would pretty much cripple FD-ISR for me. Please keep it for those who have issues with VSS.

Thanks!!!

[Birdman]

{QUOTE-> As for RSS, I hope you are not serious because here, on my system, VSS is a pain in the ass compare to RSS wich works flawlesslly and rapidly. If you remove RSS, I for one will be an angry campers >:( <-QUOTE}

Same here!!! RSS works like a charm and for those who have issues w/ VSS....this feature is a MUST.

I really hope that Todd leaves it in because I can't use FD-ISR w/o it.

[Birdman]

Do we have to send out another "blank" email to get the fixed/updated version...or will it be automatically emailed to those who have already received the 3.31.232 version?

Thanks to Todd and everyone here for your support!!!

[WilliamP]

Hi Todd I have tried 4 times to get an E Mail thru to get the new version. I hope the last one made it. They were being rejected as spam.

[WilliamP]

Well that one didn't make it either. Help please

[Atomas31]

{QUOTE-> Hi Todd I have tried 4 times to get an E Mail thru to get the new version. I hope the last one made it. They were being rejected as spam. <-QUOTE}

Hi WilliamP,

By any chance, did you leave the subject blank? For me, I had to put something in the subject line for my email to pass...

Best regards,
Atomas31

[Atomas31]

{QUOTE-> Same here!!! RSS works like a charm and for those who have issues w/ VSS....this feature is a MUST.

I really hope that Todd leaves it in because I can't use FD-ISR w/o it. <-QUOTE}

Hi Birdman,

Happy to see that I am not the only one in that boat and I sure hope Todd will reconsider his decision... :dry:

[WilliamP]

Atomas31,I put (New Version of FD-ISR) in the subject.

[WilliamP]

Thanks to Todd I now have my download link. Thank you ,thank you.;D

[twl845]

As a non techie, I want to make sure I have everything straight before I uninstall my precious FDR to install the upgrade. I assume I can uninstall from the menu rather than the control panel add/remove. When I uninstall, my secondary snapshots will remain intact. When I install the new version, will my two secondary snapshots appear in the GUI on the left as they did before? If so, then I assume I can copy my primary new snapshot to my other snapshots. If not, how do I get my secondaries into the new version? Thanks

[danny9]

{QUOTE-> As a non techie, I want to make sure I have everything straight before I uninstall my precious FDR to install the upgrade. I assume I can uninstall from the menu rather than the control panel add/remove. When I uninstall, my secondary snapshots will remain intact. When I install the new version, will my two secondary snapshots appear in the GUI on the left as they did before? If so, then I assume I can copy my primary new snapshot to my other snapshots. If not, how do I get my secondaries into the new version? Thanks <-QUOTE}

Just finished installing FD-ISR myself from a prior version of BootBack.
I uninstalled the program ,only, from the menu.
Ran Ccleaner then installed.
The secondary snapshots do stay on the left.
I then copied the primary to the second without problem.
Rebooted into the second and then back to the first without problem.
All procedures were flawless and I love the GUI, especially the frog, over what BootBack had.

Thanks Todd! :thumb:

[twl845]

{QUOTE-> Just finished installing FD-ISR myself from a prior version of BootBack.
I uninstalled the program ,only, from the menu.
Ran Ccleaner then installed.
The secondary snapshots do stay on the left.
I then copied the primary to the second without problem.
Rebooted into the second and then back to the first without problem.
All procedures were flawless and I love the GUI, especially the frog, over what BootBack had.

Thanks Todd! :thumb: <-QUOTE}
OK that makes me feel better. :D

[Birdman]

{QUOTE-> Just finished installing FD-ISR myself from a prior version of BootBack.
I uninstalled the program ,only, from the menu.
Ran Ccleaner then installed.
The secondary snapshots do stay on the left.
I then copied the primary to the second without problem.
Rebooted into the second and then back to the first without problem.
All procedures were flawless and I love the GUI, especially the frog, over what BootBack had. <-QUOTE}

After uninstalling the Raxco version....I also deleted the main "$ISR" folder (w/ MBR backup) in c:/, the FDISR folder in c:/program files and all other ISR files/folders BEFORE installing the new version.

Was DELETING those folders okay.....or should they have been kept? ???

[danny9]

{QUOTE-> After uninstalling the Raxco version....I also deleted the main "$ISR" folder (w/ MBR backup) in c:/, the FDISR folder in c:/program files and all other ISR files/folders BEFORE installing the new version.

Was DELETING those folders okay.....or should they have been kept? ??? <-QUOTE}

Mine were all deleted also.
I did run the reg cleaner in Ccleaner before I installed FD-ISR.
The only reminder of BootBack on my system are two installers I kept, just in case, but let me be quick to add, I'll probably never need or use.
FD-ISR is running very well! ;D

[twl845]

{QUOTE-> OK that makes me feel better. :D <-QUOTE}
Danny9 - FYI the download and install went great! I copied to all my secondary snapshots and archives. Thanks for the encouragement. Thanks to Todd also for the picture perfect software. Now FD-ISR can continue to save my a**. ;D

[danny9]

{QUOTE-> Danny9 - FYI the download and install went great! I copied to all my secondary snapshots and archives. Thanks for the encouragement. Thanks to Todd also for the picture perfect software. Now FD-ISR can continue to save my a**. ;D <-QUOTE}

You're welcome, glad I could help some.

Now it can continue to save my a** too!! ;D LOL

[TouchuvGrey]

Thank you Todd, to you and anyone else involved
in the decision to update and improve FD-ISR.
If you are ever in south Mississippi i'd be happy
to buy you a beer. ;D

[alloucho]

{QUOTE-> I love the GUI, especially the frog, over what BootBack had.

<-QUOTE}
Can you submit some screenshots:)

[TouchuvGrey]

FD-ISR Frog
http://www.wilderssecurity.com/attachment.php?attachmentid=201235&stc=1&d=1215387904

[dallen]

I have admittedly fallen behind in keeping up with the Wilders forum, much to my dismay. However, I have not forgotten about one of my all-time favorite apps, FD-ISR. Also, I must confess that I began to get worried about the future of FD-ISR upon hearing that Raxco was going to stop selling it. One thing that I have never wavered on though is my faith in Todd as both a first-rate developer and an overall genuinely good person. As we say in the law and regarding my claim that Todd is a first rate developer, res ipsa loquitur (the thing speaks for itself). [see FD-ISR]. Regarding my claim of Todd being a good person, I would like to present as evidence that Todd seems to be continuing, in a seemingly altruistic fashion, the development and support of a product that has all but been discontinued. I’m impressed.

Now let me get to the real reason I posted. I am honored that something I said so long ago (relating to FD-ISR equating to making love down by a fire) has had the privilege of providing humor to the great folks behind such a great product. However, I recently discovered that I’ve been doing it wrong for all these years. Now that I’ve figured it out, FD-ISR is a wonderful product, but I have to qualify. FD-ISR is not quite as loveable as properly executed lovemaking down by the fire. Please don't interpret the previous sentence as detracting in any way from FD-ISR as a quality product. It’s just that properly executed lovemaking down by the fire is really, really good.

In all sincerity, I really like what you are doing at Leapfrog Software, Inc.

[Leapfrog Software]

Dude, you have us ROFL!

[pratzert]

Well, I know that FD-ISR in its original form is not being offered any longer.

But what if someone has a copy they no longer want or need (which is hard to imagine ), are they able to transfer or sell their software license to another person ?

Just askin' ....... :)

I've spent more than a few bucks in the last month for ATI as well as RB and am very sad that this package is not being sold any longer.

Thanks, Tim

[ErikAlbert]

{QUOTE->
I've spent more than a few bucks in the last month for ATI as well as RB and am very sad that this package is not being sold any longer. <-QUOTE}
We all feel that way and there is no alternative to replace FDISR with the same possibilities. All alternatives are less than FDISR, they are too simple or use a total different method.

[trjam]

New version gets a :thumb:

[twl845]

{QUOTE-> I have admittedly fallen behind in keeping up with the Wilders forum, much to my dismay. However, I have not forgotten about one of my all-time favorite apps, FD-ISR. Also, I must confess that I began to get worried about the future of FD-ISR upon hearing that Raxco was going to stop selling it. One thing that I have never wavered on though is my faith in Todd as both a first-rate developer and an overall genuinely good person. As we say in the law and regarding my claim that Todd is a first rate developer, res ipsa loquitur (the thing speaks for itself). [see FD-ISR]. Regarding my claim of Todd being a good person, I would like to present as evidence that Todd seems to be continuing, in a seemingly altruistic fashion, the development and support of a product that has all but been discontinued. I’m impressed.

Now let me get to the real reason I posted. I am honored that something I said so long ago (relating to FD-ISR equating to making love down by a fire) has had the privilege of providing humor to the great folks behind such a great product. However, I recently discovered that I’ve been doing it wrong for all these years. Now that I’ve figured it out, FD-ISR is a wonderful product, but I have to qualify. FD-ISR is not quite as loveable as properly executed lovemaking down by the fire. Please don't interpret the previous sentence as detracting in any way from FD-ISR as a quality product. It’s just that properly executed lovemaking down by the fire is really, really good.

In all sincerity, I really like what you are doing at Leapfrog Software, Inc. <-QUOTE}
Actually FD-ISR original IS like love making as I remember it. That's not being offered any more either. :-\

[trjam]

Well it may not be love making, but no "protection" is needed with it.

[Peter2150]

One post removed. It went over the top. Time for cuteness to stop and get back on topic.

Pete

[ahriman]

:thumb: I am sooooo happy!

Thanks Todd!

[danny9]

Had the chance to use this new version several times now trying out some software.
Outside of 1 misdirected and stubborn icon on my desktop, from Avira, which likes moving to a new location on my desktop everytime I restore from a snapshot, the program has been flawless.

I know it's been said before but this is one program where the more you use it, the more you like it.

Definitely one of the best software purchases I have ever made!

Thanks again, Todd, for keeping this one going. ;D

[ablatt]

So how does someone who has never owned the product and wants to buy it and get the update, go about it?

I see on Horizon's site they are selling 3.1212 still and not this new version.

[pratzert]

{QUOTE-> So how does someone who has never owned the product and wants to buy it and get the update, go about it?

I see on Horizon's site they are selling 3.1212 still and not this new version. <-QUOTE}

I don't think you can buy this version. It is an update being offered to PREVIOUS registered owners of the ORIGINAL FD-ISR program which is no longer being offered for sale.

All you can buy at this time, is the <snip> version called FD-ISR Server Rescue for $295 which has much less functionality from what I've read here on the forum.:'(

Tim

[twl845]

{QUOTE-> I don't think you can buy this version. It is an update being offered to PREVIOUS registered owners of the ORIGINAL FD-ISR program which is no longer being offered for sale.

All you can buy at this time, is the <snip> version called FD-ISR Server Rescue for $295 which has much less functionality from what I've read here on the forum.:'(

Tim <-QUOTE}
$295 ? :o

[pratzert]

Ya... I know.

Here is the site... I think you will have to copy & paste in your browser
address window.

http://www.horizondatasys.com/305029.ihtml

Tim

[ablatt]

There is a non server version on the site

http://www.horizondatasys.com/253715.ihtml

But it is an old one. Can I buy it and then obtain the 3.31.232 update from Leapfrog?

[Birdman]

Has Todd released another version after 3.31.232....or is this the latest?

[pratzert]

ablatt,

That is not the old original FD-ISR.

It is a dumbed down version without many of the features everyone hails about in the original version.

The one you see that is called FD-ISR Rescue can only take 2 images and is missing other tools too.

So... to answer you, you can't.

Tim

[ablatt]

Out of curiousity then, why is a new version being released for a product that can't even be purchased any longer?

Just because Todd is a nice guy? ;)

[pratzert]

{QUOTE-> Out of curiousity then, why is a new version being released for a product that can't even be purchased any longer?

Just because Todd is a nice guy? ;) <-QUOTE}


In a word..... YES !

[Acadia]

{QUOTE->
Just because Todd is a nice guy? ;) <-QUOTE}
Yup. Now, I'm hoping, no, PRAYING, that his niceness continues thru to Windows 7! (That loud bump that I just heard, was that Todd passing out?) ;)


Acadia

[twl845]

{QUOTE-> Yup. Now, I'm hoping, no, PRAYING, that his niceness continues thru to Windows 7! (That loud bump that I just heard, was that Todd passing out?) ;)


Acadia <-QUOTE}
From your mouth to God's ears. Amen :)

[Birdman]

{QUOTE-> Has Todd released another version after 3.31.232....or is this the latest? <-QUOTE}

Anyone? :D

[Leapfrog Software]

v3.31.232 is the latest. We have one other problem that came up. We believe it is a legacy BIOS issue. After reviewing that issue, we will release a new version.

[pratzert]

{QUOTE-> v3.31.232 is the latest. We have one other problem that came up. We believe it is a legacy BIOS issue. After reviewing that issue, we will release a new version. <-QUOTE}

Todd,

I'd be more than happy to be a BETA tester for that version.... :D

Regards, Tim

[Longboard]

And the legend lives and is growing:
{QUOTE-> I'd be more than happy to be a BETA tester for that version.... <-QUOTE}lol, you go guy; good luck hope that works out. :)

{QUOTE-> After reviewing that issue, we will release a new version. <-QUOTE};D ;D
( apologies pratzert et al )

All good here with current upgrade, Thanks Todd.

[Leapfrog Software]

Greetings All,

I just got my first irrate person requesting the update and upset about our spam filters being up. The lauguage used was uncalled for. I realize this is NOT representative of the group by a long shot.

I lowered my spam filter for the first week to get the majority of folks the update and new keys. I have raised it back to a normal level again. I just get too much yucky "stuff".

Most will get through just fine, if for some reason you cannot just PM me.

[sukarof]

Sorry to hear that you encounter those types, especially since you are doing this more or less pro bono.
Shame on him.

[Acadia]

{QUOTE->
Shame on him. <-QUOTE}
Indeed. :thumbd:

Acadia

[dallen]

No good deed goes unpunished.

[Minimax2000]

Todd

Your efforts are most appreciated.
And please don't remove the RSS Copy engine. Because FD-ISR did not work properly in VSS mode when installed together with Storagecraft's ShadowProtect.

Frank

[Peter2150]

{QUOTE-> Todd

Your efforts are most appreciated.
And please don't remove the RSS Copy engine. Because FD-ISR did not work properly in VSS mode when installed together with Storagecraft's ShadowProtect.

Frank <-QUOTE}

That has long since been fixed.

Pete

[Minimax2000]

Thanks Pete

I am currently testing both programs in VSS mode. So far no conflict.
Who fixed the bug Leapfrog or Storagecraft?

Frank

[Acadia]

Ok, guys, a question or two. Even though I received this new version from Todd, I have not yet installed it. I don't see anything in it that I need however I do want to remain on the same coding as everyone else. I do not have my system Raided. So, do I simply uninstall the old and install the new? Do I only need to do this in my Primary Snapshot? What if I recover an old Archive on top of my Primary, would that hose or undo this new version? What if I have this ActiveX problem that some have had, what do I do then? Thank you.

Acadia

[starfish_001]

{QUOTE-> Ok, guys, a question or two. Even though I received this new version from Todd, I have not yet installed it. I don't see anything in it that I need however I do want to remain on the same coding as everyone else. I do not have my system Raided. So, do I simply uninstall the old and install the new? Do I only need to do this in my Primary Snapshot? What if I recover an old Archive on top of my Primary, would that hose or undo this new version? What if I have this ActiveX problem that some have had, what do I do then? Thank you.

Acadia <-QUOTE}

Uninstall FD in current snapshot
Install new FD - reboot as normal


reboot to new snapshot - in my experience every snapshot has the ActiveX issue - uninstall FD old install FD new - everything fixed in this snapshot. Fix others as required


Same process for archives when restored - simply install new version to fix activex problem

[Acadia]

Thanks, starfish.

Acadia

[DVD+R]

Recieved the download link in just a few hours ;D Also installed Vista 64bit on a snapshot perfectly :dry:

[Longboard]

;D ;D

[tradetime]

Ha, you just can't keep a good product down. This is akin to that phone call out of the blue from a long lost friend. Very welcome! Have only just found the thread as I was searching for info on compatibility with Raid 1 as I will shortly be retiring my old desktop and want to keep FD-ISR alive for my new one, which may be Raid 1.

[sukarof]

Any news about this bug some are having?
{QUOTE-> $ISR folder not found
FirstDefence-ISR ERROR - Press any key to boot windows"
<-QUOTE}
I have a friend who installed the latest FDISR (he had RAXCO version earlier)
When he tries to reboot to a secondary snapshot he gets that error.
He doesnt have RAID,just plain SATA 2 drive. When he uninstall the new version and install the older all is fine.

[Peter2150]

{QUOTE-> Any news about this bug some are having?

I have a friend who installed the latest FDISR (he had RAXCO version earlier)
When he tries to reboot to a secondary snapshot he gets that error.
He doesnt have RAID,just plain SATA 2 drive. When he uninstall the new version and install the older all is fine. <-QUOTE}

Did he get the latest patch which fixed that?

[sukarof]

{QUOTE-> Did he get the latest patch which fixed that? <-QUOTE}

No, I have missed that there was a patch published. But the latest version fixed that error.
Now he gets the ActiveX error. But that is no problem since it can easily be fixed with a reinstall in the second snapshot.