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Alcyone
June 26th, 2008, 10:46 AM
Has anyone ever had this error before?

E00906BA: Failed to add the scheduled task

It it on TI Echo Server. I had problem updating from TI 9.1 to Echo and now I get this message.

Thanks in advance.
Alcyone

Acronis Support
June 27th, 2008, 03:49 AM
Hello Alcyone,

Thank you for using Acronis Server Disk Backup software (http://www.acronis.com/enterprise/products/atiswin/).

Could you please submit a request for technical support (http://www.acronis.com/enterprise/my/support/) with the detailed issue description? This would let us identify the reason of the issue.

Thank you
--
Nikita Sakharov

Alcyone
June 27th, 2008, 09:24 AM
-{ Quote: "Hello Alcyone,

Thank you for using Acronis Server Disk Backup software (http://www.acronis.com/enterprise/products/atiswin/).

Could you please submit a request for technical support (http://www.acronis.com/enterprise/my/support/) with the detailed issue description? This would let us identify the reason of the issue.

Thank you
--
Nikita Sakharov" }-

I did summit a request two days ago. >:( When are you people goint to respond!?

Thank you

MrMorse
June 29th, 2008, 02:39 PM
-{ Quote: "I did summit a request two days ago. >:( When are you people goint to respond!?

Thank you" }-
What do you expect?
Do you think you are the onliest one who has a question to acronis? ::)
There are thousands of requests.

And consider: You bought a $50-product. Not a $100.000 product with a service-level-agreement.

shieber
June 30th, 2008, 07:45 AM
Plus, they must be busy as all get out since they released ATI11 and Echo. ;-)

Alcyone
July 1st, 2008, 10:45 AM
-{ Quote: "What do you expect?
Do you think you are the onliest one who has a question to acronis? ::)
There are thousands of requests.

And consider: You bought a $50-product. Not a $100.000 product with a service-level-agreement." }-

I did buy the "$100.00" product. for all my servers. I guess when you make a crappy product you get crappy service.

This problem has been ongoing for about 3 weeks an I have received 2 e-mail responses from Acronis.
I just got a response. It only take a week to get one so I should have this problem solved in time for the next release and then we start all over again.

Alcyone

MrMorse
July 1st, 2008, 02:40 PM
-{ Quote: "I did buy the "$100.00" product. for all my servers.
" }-
Hi,
I apologize my behaviour. I see you have written it in your first post:
Acronis Echo

I have overlooked it :(

Ok, you have no $50-product...

I'm sorry about it...

Acronis Support
July 11th, 2008, 11:12 PM
Hello Alcyone,

We are sorry for delayed response.

Could you please let us know your Acronis request number (e.g. [Acronis #123456]) which was sent to you in autoreply to your letter? We will find out how the investigation of your issue is going. If you have not received an autoreply then please send us a Private Message containing your e-mail address.

Thank you.
--
Marat Setdikov