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View Full Version : ESET Smart Security Firewall Blocking my VPN connection.


bobbobagan
June 21st, 2008, 07:29 PM
Hi there,

I have ESET Smart Security v3.0.657.0 and with the firewall turned on, I am unable to access my VPN connection... It just won't connect.

If I turn the firewall off the connection works fine and I am able to connect.

I do not want to have my firewall off, just to be able to connect... and I have looked in the settings but can not find an option to allow the connection, is there any way I can?

I am running Windows Vista, and have recently upgraded from XP... Remote Desktop worked fine on XP, but seems to be a real problem setting it up on Vista.

Kind Regards,

Bobbobagan

Kosak
June 21st, 2008, 08:28 PM
Hi!

Switch firewall to interactive mode and then you will create rules for each network communication.

Regards

bobbobagan
June 21st, 2008, 11:42 PM
It already is on interactive mode. When the connection was first made, it poped up asking me what type of connection it was. Even though I am at home, I chose work.

Because I am connecting to work, would that have effected it?

Kosak
June 22nd, 2008, 05:43 AM
You can change this settings here:

ESS Control Center => Setup => Toogle Advanced mode => Personal firewall => Configure rules and zones

bobbobagan
June 22nd, 2008, 08:50 PM
Sorry mate, Have no idea what you are talking about. I already have advanced mode activated, and interactive mode on. How do I set it up so the firewall will allow me to connect to my VPN? It is currently being blocked.

bobbobagan
June 23rd, 2008, 07:10 PM
Does anyone have any idea?

Marcos
June 24th, 2008, 04:34 AM
Try enabling logging all blocked connection attempts in the IDS section of the firewall setup and then check the log for details about a rule that blocked the connection.

A new major update will bring an option to activate learning more for a specific period of time so that the firewall will automatically create all necessary rules for the applications you use.

duijv023
June 24th, 2008, 03:33 PM
What kind of VPN client do you use?
a software IPSEC client (which vendor?) or the "normal" Microsoft VPN connection (=PPTP)?

For IPSEC clients you sometimes have to configure:
- allow protocol GRE (50)
- allow UDP 500 and 4500 for incoming traffic
- configure remote subnet or IP as an allowed zone

Greetings from holland