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the mul
February 4th, 2004, 04:33 PM
When i try to install the newer version of belarc, it only installs about 4%, then a box pops up saying [ you do not have access to make the required system configurations, please rerun this installation from a administrators account[ belarc smbios access] the system cannot find the file specified.
I have installed previous belarc advisor prog with no problem, the only difference was that i uninstalled the old version from add remove, and not let the new version install over the top of the old.

thanks the mul
Pretender
February 4th, 2004, 07:27 PM
It appears that you have the ability to update, but not to install. Who is the administrator?
spy1
February 4th, 2004, 08:14 PM
the mul - Are you running ProcessGuard?

If so, read this: http://www.wilderssecurity.com/showthread.php?t=21150. HTH Pete
the mul
February 5th, 2004, 11:36 AM
Yes i am running pg, but i have disabled pg when installing belarc, it stops at 4% install ,and keeps asking to be run from an administrators account[belarc smbios access] the system cannot find the file specified.
When i start xp pro, i click onto user[ stephen] to load my settings, which must mean i am the administrator, which it keeps asking for, or am i missing something.

the mul
the mul
February 5th, 2004, 12:33 PM
Just to let u know as well, all other programmes install fine, so why the problem with belarc .

the mul
spy1
February 5th, 2004, 02:24 PM
the mul - Do you not have a log-in choice which says (for the name) "Administrator" when you first boot up your computer? If so, try it from there.

I wish I could remember more about the details of the issue I had getting it to install, because it seems I remember getting the same message you got - but after shutting down (dis-abling all protections, that is) PG and re-starting the computer, I'm pretty sure that the install went without a peep.

Let us know if you get it sorted out, okay? Pete