View Full Version : DVD burner door closes automatically
innerpeace
June 6th, 2008, 01:04 AM
I have a new Samsung SH-S203B SATA DVD burner. Whenever I open the disk door it closes immediately by itself. I should still be able to RMA it, but I wanted to see if I could do anything to fix it myself. It still plays cd's and I installed a game with it. It is also the burner that I recently installed Windows with. I can see it in Device Manager with no warnings and as far as I can tell it has the latest firmware.
I've tried unplugging the SATA and power cable and booting to Windows XP HOME SP3 without the burner and then plugging them back in and rebooted which didn't help. This is my first self built computer and my first nLited/slipstreamed XP Sp3 install. I also installed XP in RAID (AHCI) mode and I'm not sure if that could be part of the problem as it was new territory for me.
If anyone has any ideas as what to try next, I would appreciate the help.
lucas1985
June 6th, 2008, 01:15 AM
Go to the Event Viewer (type "eventvwr.msc" without the quotes in the Run box) and see if there are any red items related to "atapi" and "cdrom" in the System registry.
Maybe the loading mechanism is somehow slightly damaged.
ThunderZ
June 6th, 2008, 01:15 AM
It could be as simple as the open\close mechanism is sticking. I know it will be hard to tell but when you press the button does it seem to return to it`s outward position? Try to see if the front bezel is on straight and not binding it. The tolerances are pretty close and the return spring is pretty weak.
innerpeace
June 6th, 2008, 01:43 AM
{QUOTE-> Go to the Event Viewer (type "eventvwr.msc" without the quotes in the Run box) and see if there are any red items related to "atapi" and "cdrom" in the System registry.
Maybe the loading mechanism is somehow slightly damaged. <-QUOTE}
Thanks for your reply Lucas. I don't see any red items relating to atapi or cdrom.
{QUOTE-> It could be as simple as the open\close mechanism is sticking. I know it will be hard to tell but when you press the button does it seem to return to it`s outward position? Try to see if the front bezel is on straight and not binding it. The tolerances are pretty close and the return spring is pretty weak. <-QUOTE}
Thanks ThunderZ. Sometimes it does stop while open for a second or two, but most of the time it quickly closes. I'll have a better look at the bezel tomorrow when it's daytime. I'm also not sure if it's opening fully. It did work fine while installing Windows. I may take it back out and loosen and re-tighten the mounting drive rails.
innerpeace
June 6th, 2008, 08:06 PM
I removed and re-installed the burner today with no luck. It still closes automatically in Windows.
While I'm in the BIOS, the burner door works normally and does not shut by itself. This might indicate that it's software related.
Franklin
June 6th, 2008, 08:55 PM
If you right click the drive and select eject from the menu does it stay open?
Are Open then Explore the first and second options in the right click context menu?
You could also try opening it manually through the pinhole and slide it fully open then hit the close button twice which may just jog something into place?
Other than that I would be taking it back and try another.
innerpeace
June 6th, 2008, 10:13 PM
{QUOTE-> If you right click the drive and select eject from the menu does it stay open? <-QUOTE}
Thanks Franklin. No, the eject has the same results. It closes by itself.
{QUOTE-> Are Open then Explore the first and second options in the right click context menu? <-QUOTE}
Yes
{QUOTE-> You could also try opening it manually through the pinhole and slide it fully open then hit the close button twice which may just jog something into place? <-QUOTE}
When I try this, it opens and shuts by itself. It won't let me open it manually when running in Windows. I may try it later when I'm in the BIOS.
{QUOTE-> Other than that I would be taking it back and try another. <-QUOTE}
If I don't find a solution soon, I will have to send it back to Newegg and have them send me a new one.
Hairy Coo
June 6th, 2008, 11:32 PM
Innewrpeace-
why do you always have these difficult problems ;D
Would say its definitely a software/firmware problem
Suggest you once again install the latest Samsung firmware.
If this doesnt work get a new computer drive from Newegg.
innerpeace
June 7th, 2008, 12:12 AM
Hairy Coo
What else would I have to do if I didn't fiddle around with my machine :D. I've had this problem for a while now, but just getting around to troubleshooting it. I will try the latest firmware and see how I get along. I have nothing to lose at this point.
{QUOTE-> If this doesnt work get a new computer drive from Newegg. <-QUOTE}
Good idea! A new computer would give me the chance to do it the right way this time :P. It would also give me 2 machines to fix constantly LOL. I would like to start collecting parts on sale and build another machine :shifty:.
innerpeace
June 7th, 2008, 02:01 AM
I'm going through the tedious process of finding the latest firmware which can't be found at Samsung.com and the file I have downloaded is a .exe, file. Notice the comma after the .exe. Has anyone ever saw that before? I've scanned it with Avira and SAS locally and VirusTotal says it's ok. Any ideas?
Edit: full file name is SH-S203B_SB04.exe,
Franklin
June 7th, 2008, 02:34 AM
I just downloaded that firmware and got the comma at the end as well.
I had to right click - rename then delete the comma at the end in order for it to execute properly.
innerpeace
June 7th, 2008, 02:54 AM
Thanks for confirming Franklin. I'm also seeing that the comma is common problem that needs to be fixed ::). I've checked a couple other firmware versions myself that have them and just now saw it mentioned at cdfreaks. I will rename and give it a try :thumb:.
Cheers
Hairy Coo
June 7th, 2008, 03:16 AM
Not sure at what stage we are,but drivers available at Samsung HERE (http://www.samsung.com/au/support/download/supportDown.do?group=computerperipherals&type=opticaldiscdrive&subtype=dvd_rwdrive&model_nm=SH-S203B&disp_nm=SH-S203D&language=&cate_type=all&dType=D&mType=FM&vType=R&prd_ia_cd=05050500)
innerpeace
June 7th, 2008, 03:22 AM
Just updated from SB03 to SB04 firmware and the drive still automatically shuts :(.
I don't need any IDE controllers other than the single ICH9 SATA AHCI controller when I install in AHCI mode correct?
Also, if I look at the DVD/CD-ROM properties, the driver is from Microsoft (2001), is this also normal?
Hairy Coo, I found a newer firmware version at samsungodd.com which for some odd reason isn't mentioned at samsung.com. Thanks for checking though. I should have been more specific about having found firmware at Samsung.com, but a newer one was found at the other site.
Hairy Coo
June 7th, 2008, 03:33 AM
Wouldnt be a controller or BIOS problem-if you are in IDE mode you do-if in AHCI mode,the Intel one.
The age of the Windows drivers wouldnt matter-that is quite recent by MS standards.
innerpeace
June 7th, 2008, 03:43 AM
Thanks Hairy Coo. I've got a couple other physical things I can try including swapping my slightly older identical drive thats in my old machine at my relatives for this one. I can also try another SATA cable. This first option will have to wait though. Any other ideas are welcomed until then, but it's not looking good.
lucas1985
June 7th, 2008, 03:08 PM
If you put a CD/DVD in the tray, it stays open when you eject it or it closes too?
innerpeace
June 7th, 2008, 10:18 PM
{QUOTE-> If you put a CD/DVD in the tray, it stays open when you eject it or it closes too? <-QUOTE}
It makes no difference. Every time I open the door, it shuts automatically with or without a disk present. In other words if I insert or remove a disk it has to be done quickly.
I tried my other identical dvd writer and it behaves the same. I also tried another SATA cable which didn't help. I guess that means it's definitely a software problem. I have no idea what to do next as I'm in over my head when it comes this type of problem :ouch:.
Does SP3 use any services that were safe to disable in SP2? In other words, I disabled the same services in this new SP3 install that I did in SP2.
wat0114
June 7th, 2008, 10:27 PM
It looks to be software related, maybe something got n'lited that shouldn't have been. Just a possibility. Have you tried booting into a live Linux cd, for instance, then checked the open drawer functionality? How about in XP Safe mode?
innerpeace
June 7th, 2008, 10:37 PM
Thanks wat and good idea! The door does work correctly in BIOS and in Safe Mode.
wat0114
June 7th, 2008, 10:51 PM
Okay, I've never used nLite, but is there a way to "un-nlite" something, so to speak, back to default Windows setting? Can you see something optical drive-related that could be restored to default?
Otherwise, you might try going into Device manager, ununstalling the drive, shut down pc, physically remove the drive, re-boot and check Device manager again to make sure there are no entries for the drive left (enable "Show hidden devices" under View) If the drive looks to be removed, shut down again and re-install the drive, re-boot then try again. Just be careful in Device manager you don't remove something needed.
innerpeace
June 7th, 2008, 11:27 PM
Thanks again wat. I think the only way to fix something that is done with nlite is to install it manually. I was fairly careful on the components that I chose to remove with nlite. You did give me an idea though. I may try my older images and see if that helps. Maybe it will give me a close idea as to what happened and when :thumb:.
I think I did try removing the drive and reinstalling it which didn't help.
Hairy Coo
June 8th, 2008, 12:07 AM
wat and innerpeace
I did a dummy nLite run and couldnt see the possibility of any problems from that area.
However,the fact that in SafeMode the door works OK indicates a conflict with something else .
Possibly the registry keys have become corrupted and should also be completely removed.
Just reinstalling under Devices Manager isnt enough,if the old keys are left behind .
200525
If you go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CDRom],
your entry should look something like that.
Apart from that,can you think of any similar app which could be conflicting with the drive?.
If not,probably the best bet is to RMA the drive.
If the next one also doesnt work,THEN we have PROBLEMS!!
Have fun;D
edit; if you get a new drive,make sure the old reg entries have been deleted-for a start ,run a good reg.cleaner
innerpeace
June 8th, 2008, 12:15 AM
I think I just found part of my problem ;). When I have my external HDD plugged into my eSATA port, the dvd writer door shuts automatically. When I unplug the eSATA cable, the door works correctly. FWIW, the external HDD has been powered off.
I'm not sure if it's shorting something out or the hot-swap ability isn't working correctly. It has to be something in Windows as it works fine in the BIOS and Safe Mode. This is very weird :blink:.
Edit #1:
Hairy Coo,
I was posting the same time you were. After reading the above, now what do you think? I don't believe it's the burners. Would the reg fix work or is it something driver related?
Edit #2: When I have the eSATA drive plugged in and powered on the door works correctly. So, the only time I have the problem is when the external eSATA cable is plugged in and powered off.
Also, when I shut off my external HDD, I get warnings in the Event Viewer. Source is ftdisk, category is disk, "The System failed to flush data to the transaction log. Corruption may occur."
Hairy Coo
June 8th, 2008, 12:36 AM
innerpeace,
A conflict/bug ,possibly with Intel/part of XP-who knows, IGNORE!!
Work around.
Did the tray fault also occur prior to the AHCI/Matrix install?.
I would just ignore it and plug/unplug as necessary.
Report to Samsung-for a bug fix.
You just made a small part of history:thumb:
edit ; re ftdisk -looks to me like a seperate problem-is it when you shut down the drive seperately by pulling out a plug
innerpeace
June 8th, 2008, 12:57 AM
{QUOTE-> Did the tray fault also occur prior to the AHCI/Matrix install?. <-QUOTE}
The burner/s door/s worked fine before AHCI install.
{QUOTE-> edit ; re ftdisk -looks to me like a seperate problem-is it when you shut down the drive seperately by pulling out a plug <-QUOTE}
I leave the external plugged in 24/7 (powered off) so to get the errors all I did was shut off the external drive while in Windows.
lucas1985
June 8th, 2008, 01:05 AM
{QUOTE->
When I have the eSATA drive plugged in and powered on the door works correctly. So, the only time I have the problem is when the external eSATA cable is plugged in and powered off. <-QUOTE}
Which's your eSATA controller? Is it powered by one of the southbridge's SATA ports, a 3rd-party controller (JMicron, Marvell, Silicon Image, etc) on the mobo or a dedicated PCI/PCI-E card?
Maybe the DVD drive and the external HDD are powered by the same host controller (each controller powers two ports)
{QUOTE-> Also, when I shut off my external HDD, I get warnings in the Event Viewer. Source is ftdisk, category is disk, "The System failed to flush data to the transaction log. Corruption may occur." <-QUOTE}
You should use the "Safely Remove Hardware" feature before unplugging/disconnecting the external HDD.
Hairy Coo
June 8th, 2008, 01:06 AM
Think you should revert back to IDE and see if all your problems vanish.
Is HotSwapping worth all that strife?.
I also had various issues under AHCI and am back to IDE(until RAID0 when the new drives arrive).
{QUOTE-> to get the errors all I did was shut off the external drive while in Windows. <-QUOTE}
Thats bad practice-the correct procedure is for the drive to shut off with the other hardware, under Hot Swapping
edit; with IDE it works OK to turn on /off anytime- not independently under AHCI
innerpeace
June 8th, 2008, 01:21 AM
{QUOTE-> Which's your eSATA controller? Is it powered by one of the southbridge's SATA ports, a 3rd-party controller (JMicron, Marvell, Silicon Image, etc) on the mobo or a dedicated PCI/PCI-E card?
Maybe the DVD drive and the external HDD are powered by the same host controller (each controller powers two ports) <-QUOTE}
My eSATA should be the ICH9 SATA AHCI controller and is on the MB back panel. iirc, they all show up in the AHCI Devices Group in the BIOS.
{QUOTE-> You should use the "Safely Remove Hardware" feature before unplugging/disconnecting the external HDD. <-QUOTE}
Where can it be found? For some reason, it's not in the system tray except when I install something. In my old installs, I always remember it in the sys. tray.
Hairy Coo
June 8th, 2008, 01:29 AM
{QUOTE-> Where can it be found? For some reason, it's not in the system tray except when I install something. In my old installs, I always remember it in the sys. tray. <-QUOTE}
As this feature mainly would refer to temporary drives, to be recognised as such by Windows ,like card readers ,flash drives etc, usually plugged into USB ports,you wouldnt get it.
Your external has effectively become part of the permanent hardware system,not just an external add on.
So you cant just unplug it without creating an error.
innerpeace
June 8th, 2008, 01:35 AM
{QUOTE-> Think you should revert back to IDE and see if all your problems vanish.
Is HotSwapping worth all that strife?. <-QUOTE}
I know my problems would vanish LOL. This is insane and I'm not going to get into trying to fix it again. It just wasn't meant to be :(.
{QUOTE-> Thats bad practice-the correct procedure is for the drive to shut off with the other hardware, under Hot Swapping
edit; with IDE it works OK to turn on /off anytime- not independently under AHCI <-QUOTE}
Ok, I thought I could turn it on and off at will. What do you mean I can turn on /off anytime in IDE?
{QUOTE-> As this feature mainly would refer to temporary drives, to be recognised as such by Windows ,like card readers ,flash drives etc, usually plugged into USB ports,you wouldnt get it.
Your external has effectively become part of the permanent hardware system,not just an external add on.
So you cant just unplug it without creating an error <-QUOTE}
Thanks :). I was thinking of my old computer that had a card reader. Thanks for the great explanation which makes sense.
Hairy Coo
June 8th, 2008, 01:39 AM
{QUOTE-> I know my problems would vanish LOL. This is insane and I'm not going to get into trying to fix it again. It just wasn't meant to be :(.
Ok, I thought I could turn it on and off at will. What do you mean I can turn on /off anytime in IDE? <-QUOTE}
Actually,under IDE-you have to turn ON the external prior to booting up-but afterwards can be switched off without problems.
I found under IDE,performance was the same-but I had none of these niggling problems.
You can always revert back to AHCI/RAID afterwards,as Intel drivers etc are still in the system.
{QUOTE-> Ok, I thought I could turn it on and off at will. <-QUOTE}
Actually you are QUITE CORRECT -under Hot Plugging,this should be possible-but for some reason looks like it isnt happening in your system.
My previous info really was wrong!
innerpeace
June 8th, 2008, 02:10 AM
{QUOTE-> Actually,under IDE-you have to turn ON the external prior to booting up-but afterwards can be switched off without problems.
I found under IDE,performance was the same-but I had none of these niggling problems.
You can always revert back to AHCI/RAID afterwards,as Intel drivers etc are still in the system. <-QUOTE}
That's what I remember about turning on and off devices on in IDE.
Just one question about the IDE drivers. The last time I tried it, it asked for the IDE drivers after booting up. Where can I find them?
{QUOTE-> Actually you are QUITE CORRECT -under Hot Plugging,this should be possible-but for some reason looks like it isnt happening in your system. <-QUOTE}
I can turn it on, but can't turn it off without the warnings. I'm not sure what the problem is. If I had a way to protect the 2nd drive, I would just install it internally. I know Sandboxie could block access to it while I was online, but nothing could protect it during installations. That's the only reason I keep it external.
OT: does SP3 change any icons in the control panel? Particularly the Display, Game Controllers and Maybe the Data and Time icons? They look different to me.
Hairy Coo
June 8th, 2008, 02:36 AM
Just let Windows install the drivers from the XP CD.
Would think they are still in your Windows folder,though.
The icons should be the same ???
{QUOTE-> I can turn it on, but can't turn it off without the warnings. <-QUOTE}
Its one of those inexplicable mysteries which we all know and love so much-seems Hot Plugging isnt working correctly-looks like the external is being identified ,as I said,as part of the non hot plug permanent system.
EDIT; did you reverse ALL the BIOS settings to do with IDE ? Drivers should still be available.
re ftdisk message;
One explanation could be its warning you that the system was not able to save all the (hypothetical )data due to a (hypothetical)delay problem on the external disk-in other words, when you disconnected.
Its assuming data was being transmitted when you terminated.
innerpeace
June 8th, 2008, 11:19 PM
{QUOTE-> Just let Windows install the drivers from the XP CD.
Would think they are still in your Windows folder,though. <-QUOTE}
Thanks! I'm not sure what happened the last attempt a while back.
{QUOTE-> The icons should be the same ??? <-QUOTE}
I think I may have figured that one out also. I installed VistaMizer to see what it was like but evidently a copy/update didn't fix it. It does modify a ton of Windows files though. I've restored an image and the icons are fixed. Lesson learned ;).
{QUOTE-> EDIT; did you reverse ALL the BIOS settings to do with IDE ? Drivers should still be available. <-QUOTE}
On the last install I did but iirc, I never got rid of them. I think it's when I was trying to switch to AHCI/RAID after Windows was installed. I had left both IDE and AHCI settings on in BIOS and when I switched back to IDE, that's when it asked for the drivers. I'll use the XP disk next time.
{QUOTE-> re ftdisk message;
One explanation could be its warning you that the system was not able to save all the (hypothetical )data due to a (hypothetical)delay problem on the external disk-in other words, when you disconnected.
Its assuming data was being transmitted when you terminated. <-QUOTE}
You could be correct. I'm not sure if the warning would have displayed as an error if there was a real problem. I do know there wasn't any data being transmitted unless the system was doing something.
Hairy Coo
June 9th, 2008, 02:30 AM
{QUOTE-> I'm not sure if the warning would have displayed as an error if there was a real problem. I do know there wasn't any data being transmitted unless the system was doing something <-QUOTE}
What I'm saying is that "FtDisk, the Windows NT fault tolerant driver, provides the mechanisms for redundant data storage, volume management, and dynamic data recovery"- may have displayed that message regardless,as it sensed an interupption was made when you switched off.
So are you staying with AHCI and working around/ignoring the probs.-or back to IDE?
innerpeace
June 9th, 2008, 09:32 PM
{QUOTE-> So are you staying with AHCI and working around/ignoring the probs.-or back to IDE? <-QUOTE}
I really don't know yet. I also may be having a problem due to SP3 so a reinstall may be around the corner. I can't even play an old game I installed. Some sort of Visual C++ runtime error. It never happened on my old installs.
If I do the reinstall, I don't see much since in trying AHCI mode or the nLited SP3 cd again. I really need to eliminate all the variables and see if I can get a stable and error free machine before advancing. I'm going to try a few more things and reinstall with my OEM SP2 disk.
I guess were done here unless someone with the same rare set of problems and similar hardware posts.
Thanks to all for your help,
innerpeace
Hairy Coo
June 9th, 2008, 11:21 PM
Good Idea-just a standard install in IDE and take it from there:thumb:
(wont be much to discuss in the Forum anymore !!!)
ix005
July 18th, 2008, 11:08 AM
I have the same problem.
I'm using a P35-NEO2-FR board with a ICH9R southbridge. Connected to the SATA-ports are 3 internal hard drives and a Samsung SH-203D DVD-burner. I'm also using the SATA-controller in AHCI mode.
The symptoms are exactly the same as on your system. No problem in the BIOS, but when running windows the drive door closes directly after opening it. The board has an additional SATA-controller on board, and when connecting the drive to this controller the problem vanishes.
Any ideas?
(OS is XP Professional with SP2)
innerpeace
July 18th, 2008, 11:56 PM
Hi ix005 and welcome to Wilders.
I never did figure out what the problem was and just keep the eSATA unplugged when I'm not using it. I haven't reported it either as I wasn't sure which device or Windows XP SP3 that was causing it. I am glad you posted as it confirms it's not just limited to my system.
Are you saying you have an external HDD connected to the eSATA port/s and you have the Samsung burner connected to the bottom SATA7 (supported by Marvell 88SE6111) internal MB port and the problem doesn't occur?
Regards
Hairy Coo
July 19th, 2008, 12:28 AM
Innnerpeace is the MSI expert,but I think the Marvell controlled port can be used either for eSATA or regular IDE,independent of the other ports.
So whats probably happening is that the CD drive is functioning properly when connected to an IDE port/plug,but doesnt like being connected to AHCI.
So just leave connected to the Marvel port-you should be able to run eSATA in any case from any of the Intel controlled AHCI ports.
ix005
July 21st, 2008, 09:07 AM
> Are you saying you have an external HDD connected to the eSATA port/s and you have the Samsung burner connected to the bottom SATA7 (supported by Marvell 88SE6111) internal MB port and the problem doesn't occur? <
There are no external HDD connected to the eSATA-Ports. But there were three HDD connected to the same SATA-controller. However as described I changed this (moved the DVD-drive to SATA7), and until yesterday the DVD-drive was connected to SATA7 (as you assumed).
However, yesterday I stumbled over frequent activity in the system process. Every 3 seconds or so Process Explorer showed a cpu activity of about 3-4%. After a *LOT* of investigation and digging I was able to narrow down the cause: these spikes also appear in AHCI-mode only. This fits somehow to the strange behaviour of the closing DVD-drive door. Maybe some frequent activity on the SATA-controller (in AHCI-mode) causes it to close?
Screenshot:
201643
I changed SATA-mode back to IDE and everything is normal again.
I think its safe to assume, that there is a problem with the AHCI-mode.
Will make some more experiments later.
Regards
innerpeace
July 22nd, 2008, 02:11 AM
ix005, I can confirm what you are seeing with the little spikes. I plugged in my eSATA HDD with it's power off and saw the spikes. They were about 1.95% on my machine. When unplugged it was 0%. For reference my only internal HDD and burner are connected to the Intel SATA ports.
ix005
July 22nd, 2008, 06:45 AM
Hi again.
You are absolutely right.
In my previous postings I ommited the fact that actually I have an external HDD connected to one of the eSATA-ports. Trying to avoid confusion, I dropped that information (shouldn't have done this *AND* should have read the thread more carefully) because it was always turned off during my tests (and I assumed it couldn't have anything to do with my problems in a powered off-state). But it seems now that the problem itself is directly related to the powered off device.
My findings:
IDE-Mode:
========
- no problems at all, regardless of which SATA-controller is used and regardless if devices are powered on or off
AHCI-mode:
=========
- when a powered off device is connected to the SATA-controller (doesn't matter if eSATA-ports are used, or the internal ones) you will see the DVD-drive door phenomenon (including the CPU-spikes)
- if the DVD-drive is connected to a a different SATA-controller (like the Marvel on SATA7) the DVD-drive door phenomenon disappears, but the CPU-spikes remain
- when the powered off device is powered on, everything goes back to normal again
- when everything is ok (all devices powered on) and you power off any SATA-device while the DVD-drive door is opened, the door immediately closes(!)
So I guess it comes down to the following:
* Don't connect powered down SATA devices to a SATA-controller when using AHCI-mode *
It would be interesting to know, if this could be reproduced on other systems/hardware?
For the time being I will keep my external devices disconnected, as just powering them down, doesn't seem to be enough. However that is not a very convenient solution, because I have some "hot-swap" SATA-HDD-frames, in which I could insert a SATA-drive while the system was powered on. They weren't used in my testings, but I guess they would produce the same problems...
Thanks a lot for your time and interest!
Regards
axial
July 22nd, 2008, 06:38 PM
Intel has recently released updated drivers for SATA and AHCI:
http://support.intel.com/support/chipsets/imsm/
The readme file for my specific version had quite a long list of fixes mentioning both SATA and eSATA; unfortunately none that said "keeps door open" or similar, but fwiw ...
innerpeace
July 22nd, 2008, 11:04 PM
{QUOTE-> In my previous postings I ommited the fact that actually I have an external HDD connected to one of the eSATA-ports. Trying to avoid confusion, I dropped that information (shouldn't have done this *AND* should have read the thread more carefully) because it was always turned off during my tests (and I assumed it couldn't have anything to do with my problems in a powered off-state). But it seems now that the problem itself is directly related to the powered off device. <-QUOTE}
No problem :). I had a heck of a time trying to figure out what was going on. As you read, I even tried another identical burner which didn't help. I really got lucky finding out it was the powered down device. It is a shame as I specifically bought this MB for the eSATA :dry:.
{QUOTE-> It would be interesting to know, if this could be reproduced on other systems/hardware? <-QUOTE}
I agree!
{QUOTE-> Thanks a lot for your time and interest! <-QUOTE}
Thank you for posting your results and similar problem. I thought it was something I did wrong as it's my first build and I'm new to AHCI. If you do find anything out, please post your results.
Cheers
innerpeace
July 22nd, 2008, 11:05 PM
{QUOTE-> Intel has recently released updated drivers for SATA and AHCI:
http://support.intel.com/support/chipsets/imsm/
The readme file for my specific version had quite a long list of fixes mentioning both SATA and eSATA; unfortunately none that said "keeps door open" or similar, but fwiw ... <-QUOTE}
Thanks axial. I may have to give the new drivers a try sometime in the future.
ix005
July 23rd, 2008, 12:07 PM
I installed the new driver (8.2) today. The error seems to be gone. Will make some further tests later...
innerpeace
July 23rd, 2008, 08:47 PM
{QUOTE-> I installed the new driver (8.2) today. The error seems to be gone. Will make some further tests later... <-QUOTE}
Good to hear :D. Keep us updated.
Also, what drive/s and burners were plugged in during Windows install and where. I'm assuming you re-installed Windows with the new AHCI drivers.
james21
July 23rd, 2008, 10:42 PM
Awesome, had a question like this a few weeks ago.
thanks for the replies... :D
ix005
July 28th, 2008, 07:41 PM
{QUOTE-> Good to hear :D. Keep us updated.
Also, what drive/s and burners were plugged in during Windows install and where. I'm assuming you re-installed Windows with the new AHCI drivers. <-QUOTE}
I did not reinstall Windows. Just installed the new drivers and everything went fine. I've been using the drivers for several days now. No problems so far. Everything works as expected. There are now 3 hard drives and one optical drives attached to the primary SATA-controller internally and two hard drives are attached via eSATA (also to the primary SATA-controller).
Seems just fine now.
innerpeace
July 29th, 2008, 01:07 AM
{QUOTE-> I did not reinstall Windows. Just installed the new drivers and everything went fine. I've been using the drivers for several days now. No problems so far. Everything works as expected. There are now 3 hard drives and one optical drives attached to the primary SATA-controller internally and two hard drives are attached via eSATA (also to the primary SATA-controller).
Seems just fine now. <-QUOTE}
Hi ix005,
Thanks for the detailed update :thumb:. Its good to hear everything is working well now. I may give it a try sometime when I get a chance to make a new nLited XP cd.
Thanks again!
P.S. Kudos to axial for letting us know about the new drivers :thumb: :thumb:.
axial
July 31st, 2008, 12:44 AM
Thank you, innerpeace -- 'tis but a small debt paid to the folks here who so freely and considerately share their knowledge. I've actively participated in many forums over the years (since even before the good 'ol CompuServe days, can still reel off that old id 73021-xxxx like it was an SSN...) and find the level of civility on Wilders particularly refreshing in this day and age.
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