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The Nodder
May 26th, 2008, 04:15 PM
TI 11 latest build. SATA v3 Hard drives. Asus P5K Pro mobo
4 gb memory Vista business 64 bit Intel 8500 duo CPU
650 watt PSU

Up untill Sunday just past I was using Vista business 32bit. It came to me to see what the situation is on software for the 64 bit version. I looked around and got the drivers I needed and the 64bit version of my software.
I got a lot that I required. There really is good support out there for 64 bit, with the exception of Acronis and one or two others.

Sunday I installed Vista, I set it up, installed my hardware and my anti-virus and other such programs. I activated it and made a TI11 image on a second hard drive. It went well. Yes, I set it to verify the image and its good, I also checked it again.

Next I installed some of my other software. When I was finished I discovered I had made a bit of a blunder with a program I installed, so rather than spend time fixing it, I used Disk Director to wipe the OS partition and restore it, that went with no problems.

Talk about slow, 8 minutes for the OS to startup after it was restored.
I got a spare hard drive, set it up with a new sata cable and restored the image to it. Same.
In safe mode it started up OK.

I defragged and worked on it. I did get it to run as it should. On the first drive I used DDirector to wipe the partition and restore the image, no good, slooooow, so very slow. I had it verify the image and also had it check the system files when it was restored and it was good on both.

I have another Imaging program so I tried it, it is x64 compatible, that is, the version that makes the images is, but the version on the CD is not x64 compatible, just like TI 11.

The only thing I can come up with is that the programs not being 64 bit compatible when restoring may be the problem.

Any ideas folks, please.

thanks.

Acronis Support
June 1st, 2008, 02:06 PM
Hello The Nodder,

Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).

We are sorry for delayed response.

Could you please collect some information to let us investigate the problem thoroughly?

Please create Acronis Report and Windows System Information as it is described in Acronis Help Post (http://wilderssecurity.com/showthread.php?t=55317) before and after the restore process.

Then submit a request for technical support (http://www.acronis.com/homecomputing/my/support/). Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will do our best to investigate the problem and try to provide you with a solution.

Thank you.
--
Marat Setdikov