paulbeattie87
May 17th, 2008, 03:14 PM
I know this is an Ewido forum but they are AVG now and this has really started to annoy me.
So far nobody at AVG has taken any of the issues I have reported with v8.0 seriously, they have no fixes, nor any solutions to the numerous issues I have encountered with the product. I will detail some below in the hope that somebody from AVG takes it seriously.
Update manager: Update manager will not automatically update on Windows 2000 Professional if the main install partition is FAT32. Supports official solution to this problem is to manually update every day. They claim it will be fixed in the next AVG update, when this will come they don't know.
E-mail scanner: E-mail scanner after a few days stops the networking stack in Windows Vista functioning meaning the computer has no access to the internet. Once the email scanner service has been stopped network access is restored.
Firewall: The firewall on XP Professional continuously pops up asking for confirmation on programs which you have given permission to previously. Even if you tell AVG to remember the application it forgets.
Linkscanner: crashes browsers whether firefox or IE, it also slows down browsing. This happens on Vista, XP and 2000.
Last but not least is freezing. On the Vista machine for whatever reason after using the computer for a few hours AVG would eventually cause the computer to lock-up. Once AVG was removed (it was hard to get off) the computer functioned correctly again.
I'm just glad that the license is due for renewal in mid June and I can get away from AVG. 8.0 really knocked my confidence in AVG in every department. Perhaps the most shocking was technical supports response to some of these issues.
It's the complete lack of knowledge by everybody, releasing a poor product. Really having to tell a user to manually update their machine every day is beyond a joke. Then being told their is no fix for the issue and they don't know when it will arrive. Be better off with a chocolate kettle.
AVG still expect me to pay good money for such a rubbish product? It really is a complete joke. It's not even a joke, its pathetic.
Wish I had never recommended AVG to anybody after the issues I have experienced. This release really has made AVG the laughingstock of the IT security industry, I though Symantec's Norton was bad, its not even close to the sheer incompetence on display from AVG.
Look forward to the response from anybody within AVG or Ewido, its got to be better than anything they have told me before. :thumbd: :thumbd: :thumbd:
So far nobody at AVG has taken any of the issues I have reported with v8.0 seriously, they have no fixes, nor any solutions to the numerous issues I have encountered with the product. I will detail some below in the hope that somebody from AVG takes it seriously.
Update manager: Update manager will not automatically update on Windows 2000 Professional if the main install partition is FAT32. Supports official solution to this problem is to manually update every day. They claim it will be fixed in the next AVG update, when this will come they don't know.
E-mail scanner: E-mail scanner after a few days stops the networking stack in Windows Vista functioning meaning the computer has no access to the internet. Once the email scanner service has been stopped network access is restored.
Firewall: The firewall on XP Professional continuously pops up asking for confirmation on programs which you have given permission to previously. Even if you tell AVG to remember the application it forgets.
Linkscanner: crashes browsers whether firefox or IE, it also slows down browsing. This happens on Vista, XP and 2000.
Last but not least is freezing. On the Vista machine for whatever reason after using the computer for a few hours AVG would eventually cause the computer to lock-up. Once AVG was removed (it was hard to get off) the computer functioned correctly again.
I'm just glad that the license is due for renewal in mid June and I can get away from AVG. 8.0 really knocked my confidence in AVG in every department. Perhaps the most shocking was technical supports response to some of these issues.
It's the complete lack of knowledge by everybody, releasing a poor product. Really having to tell a user to manually update their machine every day is beyond a joke. Then being told their is no fix for the issue and they don't know when it will arrive. Be better off with a chocolate kettle.
AVG still expect me to pay good money for such a rubbish product? It really is a complete joke. It's not even a joke, its pathetic.
Wish I had never recommended AVG to anybody after the issues I have experienced. This release really has made AVG the laughingstock of the IT security industry, I though Symantec's Norton was bad, its not even close to the sheer incompetence on display from AVG.
Look forward to the response from anybody within AVG or Ewido, its got to be better than anything they have told me before. :thumbd: :thumbd: :thumbd: