View Full Version : error message when trying to download trial
drmarti4
May 10th, 2008, 07:07 PM
I get this error message from Windows Internet Explorer when trying to download the 30 day trial: You cannot submit this form due to an unexpected error.
Does anyone have any suggestions?????
ronjor
May 10th, 2008, 07:10 PM
Hello drmarti4,
Do you have the download link? Can you give any more info on your system such as operating system, firewalls and other security software?
drmarti4
May 10th, 2008, 07:17 PM
I have Windows XP. I turned off the windows firewall. I am not too computer savvy, but I did uninstall my other antivirus program before trying the trial download.
ronjor
May 10th, 2008, 07:24 PM
You should keep your Windows firewall on.
As ESET supports a reseller network, you can get a trial here. (http://www.computersecurityassociates.com/trial/trial.htm)
In it works out for you, you should buy from the reseller in your area.
drmarti4
May 10th, 2008, 07:25 PM
What do you mean by the download link? Is there a better way to download the trial other than the normal download page on the eset website?
ronjor
May 10th, 2008, 07:27 PM
See post above.
drmarti4
May 10th, 2008, 07:27 PM
Thanks for your help. I will turn my firewall back on and try the link you gave me.
zalahuddin
May 12th, 2008, 03:40 AM
Yes, I am seeing the same thing. ESET should rectify this problem as soon as possible.
Banger696
May 12th, 2008, 04:16 AM
Yep it's broke.
agoretsky
May 12th, 2008, 01:34 PM
Hello,
Please try clearing your web browser's cache and then accessing the web site again. Does that solve the problem?
Regards,
Aryeh Goretsky
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