trial version help

[chook]

thought I would have a look see at NOD and have loaded on the trial version
but it's askeing me for a current username & password before I can update

how & where do I get this from HELP

[Vuejade]

From the FAQ's section on the NOD32 website:

{QUOTE-> I am using trial version but keep being prompted for credentials though

It is likely that your NOD32 attempts to download a newer program component upgrade. Since trial version does not permit program component upgrades, please choose No when promted. The subsequent virus signature database update should then be performed well.

If you wish to use the most current version though, please download and install the latest trial version from our website. <-QUOTE}


Jack

[chook]

all very well
but I am being asked for a username & password
so where do I get that??

as the database is at 1.498 ..... so much for a trial version!

[Phil_S]

{QUOTE-> quoting: chook link=board=39;threadid=20603;start=0#msg125093 date=1075330386]
all very well
but I am being asked for a username & password
so where do I get that??
<-QUOTE}

From memory, just ignore the request and proceed with the installation.

{QUOTE->
as the database is at 1.498 ..... so much for a trial version!
<-QUOTE}

It will update itself to the latest definitions as soon as it is installed.

[Vuejade]

{QUOTE-> I am being asked for a username & password <-QUOTE}

username & password = credentials

The username & password are needed for program updates NOT the virus definition updates. Just leave the username & password section blank and press continue.

Also, if the virus definition database is 1.498, you probably have an old trial version. I would suggest you download the latest trial version per the instructions on the website.

Jack

[chook]

thanks but still unable to update from 1.498
and this is surposed to be the latest trial from the NOD website
ho hum.....

[Mark C]

I have the same problem when trying to update the virus definition on the trial version. How do you do it, i have just downloaded the latest demo in the last hour.

[Marcos]

I didn't have any problems updating the trial version. What server do you have set in update setup?

[chook]

mine by defult set itself us as
www.nod32.com/nod_upd/

username XNOD1003
password ? but uses 11 characters

[Mark C]

i have tried all in the list from u1.eset.com through to u4.eset.com and also tried choose automatically, all prompted for a password.

I note in the help area-

"After initial installation of the NOD32 Antivirus System, setting up the automatic Internet update is crucial to provide the maximum level of anti-virus protection. A valid username and password, issued by your vendor or distributor is needed to complete this process."

I have not received a password.

Mark

[chook]

glad to see that I am not alone with problems

well you people at nod .... some suggestions please!!!!

[sir_carew]

Are you segure that you've installed the trial version and not commercial?

[Marcos]

Provided you have more update servers available in the list, you must have the full version installed. This is one of the limitations of the trial version.

Please check out what server is set in Update setup. If it is not set to Choose automatically, please select this option from the pull-down menu to prevent problems with updating.

[anders]

As Marcos mentions, this seems to be the full version, but with a limited username and password, for evaluation.

If you want the trial version, I suggest that you either uninstall that version, and download the trial version from the website, or ask the distributor in your area if you can have a temporary username and password for evaluation.

Best regards,
Anders

[chook]

the TRIAL VERSION in question has come from your website!

& it keeps asking me for a valid username & password

and that's all I want

but it's not that easy .... and NO I did not download the commercial version