To ESET's Customer Care department: FP MBR trojan

[Smokey]

Concern case #93048 - "False Threat Detection".

NOD32 v.3.0 detects Jetico BCVE (Bestcrypt Volume Encryption) code as a MBR trojan.
Note: BCVE modifies MBR sector to provide pre-boot authentication.

This FP is reported several times to Eset, despite of that nothing happened.

Eset folks, please take care of this FP.

TIA!

[proactivelover]

pls submit FP to this web site
http://www.eset.com/threat-center/up/submit.htm

[Smokey]

{QUOTE-> pls submit FP to this web site
http://www.eset.com/threat-center/up/submit.htm <-QUOTE}
Is submitted past months by several Eset customers but till yet regrettably no Eset action on it.

[proactivelover]

wilder's power will fix it

[agoretsky]

Hello,

Is this (http://www.jetico.com/bcve.htm) the product in question?

If so, can you please tell me the specific version or version(s) of the product for which you are reporting the false positive alarm, the exact version of NOD32 (including the signature version) used, and the exact virus reported?

Thank you.

Regards,

Aryeh Goretsky

[proactivelover]

install letest BestCrypt Volume Encryption v1.9.9.3
no warning from ESS(v3.0.650 sig version:3021) all files are clean
i see this web site Boot-Virus notification from Eset NOD32 (http://www.smokey-services.eu/forum/viewtopic.php?f=75&t=14957&sid=ccb386d04b2c3cf5f0faed1332afb226)

[Smokey]

Hi Aryeh,
{QUOTE-> Is this (http://www.jetico.com/bcve.htm) the product in question? <-QUOTE}
It is indeed.
{QUOTE-> If so, can you please tell me the specific version or version(s) of the product for which you are reporting the false positive alarm, the exact version of NOD32 (including the signature version) used, and the exact virus reported? <-QUOTE}
FP is discussed in this thread (http://www.smokey-services.eu/forum/viewtopic.php?f=75&t=14957).

Regards,