Backup DVD

[dumagnes]

Hello,

trueimage home 11

After backup dvd my DVD player no longer works
And the DVD which contains backups are not accessible.
When I restarted my computer dvd backup appears again and my backups are available.

Can you help me solve the problem?

Thanks in advance

dominique

[jmk94903]

-{ Quote: "Hello,

trueimage home 11

After backup dvd my DVD player no longer works
And the DVD which contains backups are not accessible.
When I restarted my computer dvd backup appears again and my backups are available.

Can you help me solve the problem?

Thanks in advance

dominique" }-What build of TI 11 are you using?

What operating system are you using?

[dumagnes]

hello,

Acronis® True Image Home® version 11.0 build 8 078

windows XP pro 5.1 sp2

cordially

dominique

[Acronis Support]

Hello dumagnes,

Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).

Could you please collect some information to let us investigate the problem thoroughly?

Please create Windows System Information as it is described in Acronis Help Post (http://wilderssecurity.com/showthread.php?t=55317).

Then submit a request for technical support (http://www.acronis.com/homecomputing/my/support/). Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

Thank you.
--
Marat Setdikov