twl845
March 29th, 2008, 10:42 AM
Hi, I decided to try the new v3 build .624 after 2 previous attempts and retreats from of the earlier v3 builds. I downloaded the .exe file and proceeded to install. I was asked to provide my user name and password as I have in the past attempts and continued with the install. As the progress bar went across the screen, it suddenly stopped and the following dialog box came up:
"Could not write value name key\software/eset\eset security\current version\scheduler\1 Verify that you have sufficient access to that key, or contact your support personel". (cancel) (retry) (ignore)
I had to cancel, and did the whole thing over again just to be sure I did it all right. The preceding happened again. To make a long story shorter, I tried entering my user name (not real one) AV-000000 without including the dash. That did the trick. Installation completed.
Then I accessed the GUI window and clicked update definitions. That produced a red message saying my user name or password was wrong. On a hunch I re-inserted the dash in my username, and poof the update went through and my registration renewal date appeared in the window. So as far as I know at this point I'm in, and nothing else has gone wrong. I will go through the options etc. tonight when I have time. I just wanted to alert you ESET people here of that development, as a ESET Beta Tester in the v2.7 thread had told me to do the upgrade and alert you folks if I found a possible bug. Wish me luck. ;D
"Could not write value name key\software/eset\eset security\current version\scheduler\1 Verify that you have sufficient access to that key, or contact your support personel". (cancel) (retry) (ignore)
I had to cancel, and did the whole thing over again just to be sure I did it all right. The preceding happened again. To make a long story shorter, I tried entering my user name (not real one) AV-000000 without including the dash. That did the trick. Installation completed.
Then I accessed the GUI window and clicked update definitions. That produced a red message saying my user name or password was wrong. On a hunch I re-inserted the dash in my username, and poof the update went through and my registration renewal date appeared in the window. So as far as I know at this point I'm in, and nothing else has gone wrong. I will go through the options etc. tonight when I have time. I just wanted to alert you ESET people here of that development, as a ESET Beta Tester in the v2.7 thread had told me to do the upgrade and alert you folks if I found a possible bug. Wish me luck. ;D