View Full Version : Problem Uninstalling ESET NOD32 v. 3
jrod1986
March 22nd, 2008, 03:01 PM
I was using the trial version of ESET NOD32, but then decided to use something else instead. I used the uninstall tool, and it successfully removed the program, and Windows popped up saying that no Anti-virus was found and all that good stuff. In order to complete the uninstallation I needed to restart my computer, so I did. When the computer rebooted, it said that ESET NOD32 was updated and running, even though all the program files are gone. How can I get rid of it completely, and why did it not uninstall fully?
Thanks for your help.
Thankful
March 22nd, 2008, 03:06 PM
Please run the Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?kbid=290301
Also, make sure the Eset folder is removed from
Program Files and Documents and Settings\All Users\Application Data
jrod1986
March 22nd, 2008, 03:12 PM
EDIT: I was able to get it installed, just needed to open it as admin. Thanks.
I can't seem to use that. When I try to run it an error message comes up that says:
Windows Script Host
Script:
C:\Users\Jarrod\AppData\Local\Temp\IXP000.TMP\StartMsi.vbs
Line: 17
Char: 1
Error: Permission Denied
Code: 800A0046
Source: Microsoft VBScript runtime error.
jrod1986
March 22nd, 2008, 07:29 PM
Unfortunately, non of that seemed to work. Any other options?
I'm running Vista Ultimate, and the security center shows multiple anti-viruses, even after ESET has been uninstalled.
pac73
March 22nd, 2008, 09:18 PM
Do a search for anything with ESET in the name.And what it finds delete everything.Then use Ccleaner to clean up.
That should do it.
clint7
March 26th, 2008, 10:02 AM
Eset NOD32 should make an UNINSTALLER program like Kaspersky,Norton Symantec and McAfee. I had similar problems and like to never got it all out. I had to go into the Registry which is something that your standard user knows nothing about. If there is such a program I would like to know.
ASpace
March 26th, 2008, 11:59 AM
@ jrod1986
Most probably the problem is not in ESET NOD32 . It should be uninstalled.
It is the Windows Security Center which thinks it is still there coming from -{ Quote: "corrupted WMI (Windows Management Instrumentation) database." }-
jrod1986 , make sure that there are no files present in C:\Program files\ESET NOD32 Antivirus\ and that there is no ESET entries in Control Panel -> Programs and feautures
Then
-{ Quote: "1. Use the Start menu to right-click My Computer.
2. Press the Manage item.
3. Double-click Services and Applications in the left-hand pane.
4. Press Services to expand it.
5. Scroll to Windows Management Instrumentation in the right-hand pane and right-click it.
6. Press Stop.
7. Use Windows Explorer to delete all the files in the C:\Windows\System32\Wbem\Repository folder.
8. Shutdown and restart your computer. The Windows Management Instrumentation service will start and the files will be re-created." }-
9. Reboot again after a while
Good luck! :thumb:
ASpace
March 26th, 2008, 12:02 PM
-{ Quote: "Eset NOD32 should make an UNINSTALLER program ...
If there is such a program I would like to know." }-
I am not aware of any uninstaller utility . It is not needed because most uninstallations are clean and trouble-free. If the uninstall fails , the MSI installer for EAV/ESS can be used to uninstall the program (just run it , it shall see a leftover and remove it)
clint7
March 28th, 2008, 09:46 PM
The installer would not install my paid for version of NOD32 because it showed that the trial version was still there even though I had already uninstalled it. I disagree, I believe that they should be NOD32 Removal Program. I know that such a program works great with Kaspersky and Norton.
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