IronCurtain
January 24th, 2004, 01:05 PM
Now I've downloaded your product, and it too will not update...
Here is what I have written and was responded to in the pcpitstop forum... It's driving
me nutz, I've been working on fixing this for the last 28 hours... I have gone to
the registry and can't find these things anymore but I still can't update NORTON,
the firewall can't be turned on (it's all been turned off), I have to turn on auto
protect manually... The reboot time is almost 4 minutes... And my MSN won't work
because when I try to log on I get the error message that I am not connected to the
internet... HELP!!! ??? :'( Iron
**************************************************************
I have run every scan in the book... I tried to update the AVG I just downloaded and it says I'm not connected to the internet... MSN does the same thing... My norton has been turned off... Can't figure out what the problem is... I've been working on this since this morning... I just have no clue... I turned off system restore, so I can't get back my MSN. I know this sounds pathetic, but I need help...
SpyBotSearchandDestroy found this in my start-up and i have no clue how to get rid of it:
Current value: MSConfig
Current filename: C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
Database status: Typically not required
Value: MSConfig
Filename: MSCONFIG32.EXE
Description
Unidentified adware, spyware or virus. Not to be confused with the valid entry above which has the command \"msconfig.exe\"
Source: Paul Collins Startup list
AND YES, there's an AND, something is blocking me from Window's update...
I always keep that updated...
Iron
This post has been edited by IronCurtain on Jan 23 2004, 08:47 PM
stormy13 Posted: Jan 23 2004, 08:58 PM Report a rules violation « Quote »
Still Learning
Group: Anti-Spyware Brigade
Posts: 1129
Member No.: 3229
Location: Toronto, Ontario
You have a virus/worm that is causing your problems. See here,
http://www.trendmicro.com/vinfo/virusencyc...e=WORM_SPYBOT.B
for info on how to remove it.
--------------------
Adaware Spybot S & D
How to post a test.
IronCurtain Posted: Jan 23 2004, 10:47 PM Report a rules violation « DELETE » « Edit » « Quote »
Member
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Posts: 19
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I have run the Trend Micro Sysclean application... On 26 files, there was an error and access was denied... It found no other viruses... Argh... Iron
This post has been edited by IronCurtain on Jan 23 2004, 10:48 PM
ggarj Posted: Jan 23 2004, 10:57 PM Report a rules violation « Quote »
Advanced Member
Group: Anti-Spyware Brigade
Posts: 622
Member No.: 7042
Location: East Coast, USA
IronCurtain .. try running a virus scan here
http://housecall.antivirus.com/housecall/s.../start_corp.asp
IronCurtain Posted: Jan 23 2004, 11:00 PM Report a rules violation « DELETE » « Edit » « Quote »
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I'll try running it without updating, it won't let me update... Says I have no connection to the internet...lol... Iron...
IronCurtain Posted: Jan 24 2004, 08:42 AM Report a rules violation « DELETE » « Edit » « Quote »
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None of these things seemed to have helped... Any other suggestions??? Iron
This post has been edited by IronCurtain on Jan 24 2004, 08:42 AM
stormy13 Posted: Jan 24 2004, 08:47 AM Report a rules violation « Quote »
Still Learning
Group: Anti-Spyware Brigade
Posts: 1129
Member No.: 3229
Location: Toronto, Ontario
Did you try following the instructions in the link I provided,
http://www.trendmicro.com/vinfo/virusencyc...e=WORM_SPYBOT.B
It has instructions on how to manually remove the trojan.
--------------------
Adaware Spybot S & D
How to post a test.
dickster Posted: Jan 24 2004, 08:48 AM Report a rules violation « Quote »
Just A Member
Group: Anti-Spyware Brigade
Posts: 2933
Member No.: 50
Location: Texas
Lot of things you can try mentioned in this thread.
http://www.computing.net/security/wwwboard...forum/5857.html
--------------------
2.0 P4, 512 DDR 2100, 100+40gb 7200 hdd, W2K
How To Post PC Pitstop Test Results
IronCurtain Posted: Jan 24 2004, 09:25 AM Report a rules violation « DELETE » « Edit » « Quote »
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Posts: 19
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Thank you Stormy, I did that last night... I went into the registry but don't see where it has been changed...
Thank you Dickster... I found an entry about: http://www.dougknox.com
Do you know where or what to do from that site???
Iron
dickster Posted: Jan 24 2004, 09:36 AM Report a rules violation « Quote »
Just A Member
Group: Anti-Spyware Brigade
Posts: 2933
Member No.: 50
Location: Texas
Here's what is says about that site.
{QUOTE-> Reboot to Windows. Then go to http://www.dougknox.com. In the left pane click on 'WinXP fixes'. Then in the main window click on 'File association fixes'. Download and run the Exe file association fix.
--------------------
2.0 P4, 512 DDR 2100, 100+40gb 7200 hdd, W2K
How To Post PC Pitstop Test Results
IronCurtain Posted: Jan 24 2004, 10:03 AM Report a rules violation « DELETE » « Edit » « Quote »
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Group: Members
Posts: 19
Member No.: 13256
Location:
I have another question... SpyBotSearchandDestroy found:
C:Windows\PCHealth\HelpCtr\Binaries\MSConfig.exe/auto
Should I delete this???
Iron
IronCurtain Posted: Jan 24 2004, 11:55 AM Report a rules violation « DELETE » « Edit » « Quote »
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Posts: 19
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Now I've also run SFC/scannow...
I have rebooted and it's as slow as ever and I am still getting denial of sevice because my computer says i'm not connected to the internet... I use my MSN to run an online gaming league and this is really getting old...
ANY OTHER SUGGESTIONS??? Iron
<-QUOTE}
Here is what I have written and was responded to in the pcpitstop forum... It's driving
me nutz, I've been working on fixing this for the last 28 hours... I have gone to
the registry and can't find these things anymore but I still can't update NORTON,
the firewall can't be turned on (it's all been turned off), I have to turn on auto
protect manually... The reboot time is almost 4 minutes... And my MSN won't work
because when I try to log on I get the error message that I am not connected to the
internet... HELP!!! ??? :'( Iron
**************************************************************
I have run every scan in the book... I tried to update the AVG I just downloaded and it says I'm not connected to the internet... MSN does the same thing... My norton has been turned off... Can't figure out what the problem is... I've been working on this since this morning... I just have no clue... I turned off system restore, so I can't get back my MSN. I know this sounds pathetic, but I need help...
SpyBotSearchandDestroy found this in my start-up and i have no clue how to get rid of it:
Current value: MSConfig
Current filename: C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
Database status: Typically not required
Value: MSConfig
Filename: MSCONFIG32.EXE
Description
Unidentified adware, spyware or virus. Not to be confused with the valid entry above which has the command \"msconfig.exe\"
Source: Paul Collins Startup list
AND YES, there's an AND, something is blocking me from Window's update...
I always keep that updated...
Iron
This post has been edited by IronCurtain on Jan 23 2004, 08:47 PM
stormy13 Posted: Jan 23 2004, 08:58 PM Report a rules violation « Quote »
Still Learning
Group: Anti-Spyware Brigade
Posts: 1129
Member No.: 3229
Location: Toronto, Ontario
You have a virus/worm that is causing your problems. See here,
http://www.trendmicro.com/vinfo/virusencyc...e=WORM_SPYBOT.B
for info on how to remove it.
--------------------
Adaware Spybot S & D
How to post a test.
IronCurtain Posted: Jan 23 2004, 10:47 PM Report a rules violation « DELETE » « Edit » « Quote »
Member
Group: Members
Posts: 19
Member No.: 13256
Location:
I have run the Trend Micro Sysclean application... On 26 files, there was an error and access was denied... It found no other viruses... Argh... Iron
This post has been edited by IronCurtain on Jan 23 2004, 10:48 PM
ggarj Posted: Jan 23 2004, 10:57 PM Report a rules violation « Quote »
Advanced Member
Group: Anti-Spyware Brigade
Posts: 622
Member No.: 7042
Location: East Coast, USA
IronCurtain .. try running a virus scan here
http://housecall.antivirus.com/housecall/s.../start_corp.asp
IronCurtain Posted: Jan 23 2004, 11:00 PM Report a rules violation « DELETE » « Edit » « Quote »
Member
Group: Members
Posts: 19
Member No.: 13256
Location:
I'll try running it without updating, it won't let me update... Says I have no connection to the internet...lol... Iron...
IronCurtain Posted: Jan 24 2004, 08:42 AM Report a rules violation « DELETE » « Edit » « Quote »
Member
Group: Members
Posts: 19
Member No.: 13256
Location:
None of these things seemed to have helped... Any other suggestions??? Iron
This post has been edited by IronCurtain on Jan 24 2004, 08:42 AM
stormy13 Posted: Jan 24 2004, 08:47 AM Report a rules violation « Quote »
Still Learning
Group: Anti-Spyware Brigade
Posts: 1129
Member No.: 3229
Location: Toronto, Ontario
Did you try following the instructions in the link I provided,
http://www.trendmicro.com/vinfo/virusencyc...e=WORM_SPYBOT.B
It has instructions on how to manually remove the trojan.
--------------------
Adaware Spybot S & D
How to post a test.
dickster Posted: Jan 24 2004, 08:48 AM Report a rules violation « Quote »
Just A Member
Group: Anti-Spyware Brigade
Posts: 2933
Member No.: 50
Location: Texas
Lot of things you can try mentioned in this thread.
http://www.computing.net/security/wwwboard...forum/5857.html
--------------------
2.0 P4, 512 DDR 2100, 100+40gb 7200 hdd, W2K
How To Post PC Pitstop Test Results
IronCurtain Posted: Jan 24 2004, 09:25 AM Report a rules violation « DELETE » « Edit » « Quote »
Member
Group: Members
Posts: 19
Member No.: 13256
Location:
Thank you Stormy, I did that last night... I went into the registry but don't see where it has been changed...
Thank you Dickster... I found an entry about: http://www.dougknox.com
Do you know where or what to do from that site???
Iron
dickster Posted: Jan 24 2004, 09:36 AM Report a rules violation « Quote »
Just A Member
Group: Anti-Spyware Brigade
Posts: 2933
Member No.: 50
Location: Texas
Here's what is says about that site.
{QUOTE-> Reboot to Windows. Then go to http://www.dougknox.com. In the left pane click on 'WinXP fixes'. Then in the main window click on 'File association fixes'. Download and run the Exe file association fix.
--------------------
2.0 P4, 512 DDR 2100, 100+40gb 7200 hdd, W2K
How To Post PC Pitstop Test Results
IronCurtain Posted: Jan 24 2004, 10:03 AM Report a rules violation « DELETE » « Edit » « Quote »
Member
Group: Members
Posts: 19
Member No.: 13256
Location:
I have another question... SpyBotSearchandDestroy found:
C:Windows\PCHealth\HelpCtr\Binaries\MSConfig.exe/auto
Should I delete this???
Iron
IronCurtain Posted: Jan 24 2004, 11:55 AM Report a rules violation « DELETE » « Edit » « Quote »
Member
Group: Members
Posts: 19
Member No.: 13256
Location:
Now I've also run SFC/scannow...
I have rebooted and it's as slow as ever and I am still getting denial of sevice because my computer says i'm not connected to the internet... I use my MSN to run an online gaming league and this is really getting old...
ANY OTHER SUGGESTIONS??? Iron
<-QUOTE}