Grrrrrrrr ATI 10 VS NAS

[doyling]

I have a Win2k machine with ATI 10 that I have been backing up to a shared hard drive on a spare machine. Suddenly, ATI fails stating that the password is wrong. I don't understand how that can be as the password has never changed, and I can browse the remote drive when selecting the save position. I then went in a created a new backup location and again entered the username and password. No not CAPS lock or any other sillyness. This is really getting to be an annoyance. I have not tried booting off the disk yet as it does not like my USB Mouse and Keyboard and I get tired of having to line edit every time. I can't believe they expect their customers to fix their programming every use.

So, any ideas?

[Acronis Support]

Hello doyling,

Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).

Please have a look at this Acronis KB article (http://www.acronis.com/enterprise/support/kb/articles/480/) and see if it helps.

If you have any further questions concerning Acronis software, please feel free to submit a request for technical support (http://www.acronis.com/homecomputing/support/) or post any of them on this forum. We will certainly try to help you in resolving any issues.

Thank you.
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Marat Setdikov