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bamaman66
February 20th, 2008, 04:58 PM
I have been running spyware terminator with no problems until today. I started getting this"Service is not running. Please reinstall spyware terminator." I cannot reinstall it or uninstall it . I have run an uninstaller and evidently it leaves some files because when I try to reinstall I get the same message.

markymoo
February 20th, 2008, 05:18 PM
one version comes with crawler toolbar which might be the problem you having uninstalling if it missing. anways try a good uninstaller like Total Unimstall http://www.martau.com/

are you logged on as administrator? you need full access to uninstall.

Perman
February 20th, 2008, 05:45 PM
Hi,

Just my wild guess:

When ST is running, there is an related service running as well, which can been located in Service section of Windows. Make sure it is not disabled.

When you uninstall ST, be sure to do it in Safe Mode, or in normal mode--to disable ST shield, service etc before uninstalling it.

As to files or registry leftovers , they are norm to any program after deletion.
You need to seek help from Window Explorer's search feature--to search ST related files, and Registry Editor--to search any related leftovers.

good luck.

bamaman66
February 20th, 2008, 06:12 PM
Like I said I starting getting the message. I used revoninstaller in the most detailed uninstalling. I then tried to install it and I kept getting the message above. I don't seem to be able to eliminate all the files so that I can install it again.

majoMo
February 20th, 2008, 06:13 PM
From Spyware Terminator forum (I think this can help you):
-{ Quote: "After you guys uninstall, and THEN REBOOT, make sure of the following:

1) C:\Program Files\Spyware Terminator is empty or non-existent.
2) C:\Program Files\WinClamAVShield is empty or non-existent.
3) C:\Documents and Settings\<USER>\Application Data\Spyware Terminator is empty or non-existent.
4) C:\Documents and Settings\All Users\Application Data\Spyware Terminator is empty or non-existent.
5) C:\Windows\System32\drivers\sp_rsdrv2.sys is non-existent.
6) In the registry: HKEY_LOCAL_MACHINE\SOFTWARE\Spyware Terminator is empty or non-existent.
7) In the registry: HKEY_CURRENT_USER\Software\Spyware Terminator is empty or non-existent.
8.) In the services: "Spyware Terminator Realtime Shield Service" is gone.
9) In the services: "Spyware Terminator Clam Service" is gone.

If you can confirm all of the above, then reinstall.
" }-

bamaman66
February 20th, 2008, 09:51 PM
I did a system restore to solve the problem.