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RHSE
January 28th, 2008, 02:54 PM
Hello,

my English isn't the best - please apologize.

Since a few days I'm using Acronis True Image 11 because Version 10 didn't work properly. I'm using the last onlineupdate, Version 11.0 (8.064) - German.

The Backup's are running perfectly, but when I look in my Eventlog one of my 3 daily tasks is marked as failure (red square). It's everytime the same task.
Modul: 20
Code: 4.001 (0x140FA1)

But I don't get any error mails (I've configured my errornotification properly; I'm getting the test-mails) and I don't see any Acronis-Notification-PopUps (like I'm used with the old Version 10 of Acronis ;-) )

The Backup-Files are allways created and it seems like the backup finished alltough.

Can I ignore this error message?
What does it mean?
I cand see any description.

Thanx 4 ur help!

Regards

René

Acronis Support
January 29th, 2008, 06:35 AM
Hello RHSE,

Thank you for choosing Acronis Disk Backup software (http://www.acronis.com/homecomputing/products/trueimage/)

Could you please submit a request for technical support (http://www.acronis.de/homecomputing/my/support/). Attach full Acronis True Image 11 Home log and all the information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

Thank you.
--
Michael Levchenko