Small bug with email notification.

[Pfredd]

I set up email notifications.

When I tested it, the email was sent with the following subject line:
%s: Threat alert

Looks like something was supposed to be inserted where the "%s" string format is.

This is with ESS 3.0.621.0

[Bubba]

If you don't mind, would you go back into the email notification setup and select Edit format. Look in the Format of threat warning area, is there a period at the end of %VirusName% ?

If so, would you mind deleting that period and OK out of Setup. Then download the EICAR test file mentioned in your earlier thread today (http://www.wilderssecurity.com/showthread.php?t=198402). That should send you an e-mail due to the threat warning. When you receive the e-mail, does it appear that the threat warning message is somewhat more complete ?

Bubba

The pic below is EAV but should be similar for ESS.

[Pfredd]

The problem is in the email's SUBJECT, not in the content of the message.

Removing that period only removed the period from the email message.

Here is the e-mail I receive (addresses removed to protect the innocent :-) ) :

Subject: %s: Threat alert
From: xxxxxxx
Date: Fri, 25 Jan 2008 15:22:00 -0500
To: xxxxxxx

1/25/2008 15:21:59 PM - Module HTTP filter - Threat Alert triggered on computer PFREDD: http://www.eicar.org/download/eicar.com contains Eicar test file


Note the "Subject:" line. See the "%s" there? That is the problem.

Thanks!

[Bubba]

-{ Quote: "The problem is in the email's SUBJECT, not in the content of the message." }-While there has not been any follow-ups nor comments by tech support, this was a thread (http://www.wilderssecurity.com/showthread.php?t=196447) from a few weeks back where there was mention of Subject and Message issues.

Bubba

[Pfredd]

-{ Quote: "While there has not been any follow-ups nor comments by tech support, this was a thread (http://www.wilderssecurity.com/showthread.php?t=196447) from a few weeks back where there was mention of Subject and Message issues.

Bubba" }-
Looks like exactly the same problem.

The CONTENT of the message is fine. It's the e-mail's SUBJECT that has a problem.

[Bubba]

-{ Quote: "Looks like exactly the same problem.

The CONTENT of the message is fine. It's the e-mail's SUBJECT that has a problem." }-Actually there have been reported issues with the SUBJECT and CONTENT.

In the link provided above, the thread starter was seeing both issues.
-{ Quote: "blank body with just "%s: Threat Alert" as the subject line." }-

The second poster had the issue you are having.
-{ Quote: "I have the same issue with the subject line.
However the body of the message is ok:" }-Bottom line is there are issues with the CONTENT and SUBJECT area.

The message body area I can duplicate but the SUBJECT issue is still a mystery. I'm sure the Eset techs will find the fix to both issues sooner than later.

Bubba

[Pfredd]

As my original subject said "SMALL bug...".

I can live with a %s in the subject... :-)

[Bubba]

-{ Quote: "I can live with a %s in the subject... :-)" }-I would hope so. I'm still alive and it's been present for awhile :o :D

Have a good weekend ;)

[Pfredd]

I just received an e-mail from ESET support saying that this is a known issue that will be fixed in the next release.