Problem running backup from Vista task scheduler

[mmoore99]

I have created a backup task that I am running from the Vista Task Scheduler as discussed here (http://www.wilderssecurity.com/showthread.php?t=176925).

The backup task is setup to use an Acronis Backup Location and is supposed to do differential backups, creating a new full backup after each six differentials. However, when this task is invoked by the Vista Task Scheduler (or manually from a command prompt for that matter) it always creates a full backup with a new file name. If the backup task is initiated from within the Acronis GUI it works properly and creates a differential backup if a full backup already exists.

Any ideas why this won't work properly when initiated outside of the Acronis GUI?

[mmoore99]

**bump**

[Acronis Support]

Hello mmoore99,

Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).

Could you please collect some information to let us investigate the problem thoroughly?

Please create Windows System Information as it is described in Acronis Help Post (http://wilderssecurity.com/showthread.php?t=55317).

- Download schedmgr.exe (http://www.acronis.com/files/support/schedmgr.exe) application;
- Open the command prompt (Start -> Run -> cmd);
- Run the following command in the folder the schedmgr.exe file was saved to:

schedmgr get report > schedreport.txt

- Collect schedreport.txt;
- Run Acronis Schedule Manager program (schedmgr.exe) once more;
- Issue the following command:

set logflags support

- Schedule backup creation once again;
- Wait until the scheduled backup runs;
- Collect the log file schedul2.log that is placed in the \Program Files\Common
Files\Acronis\Schedule2 folder;

Please collect the respective Acronis task script.

Please also create screenshots of Vista scheduler screens with task settings visible.

Then submit a request for technical support (http://www.acronis.com/homecomputing/my/support/). Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

Thank you.
--
Marat Setdikov