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Garen
January 3rd, 2008, 04:00 PM
Hi All,

I have NOD32 Antivirus 3.0 configured to "Send event notifications by email" but when I get these emails they are incomplete with unresolved variables.

For example I run the Eicar test file and when I get the email it has a blank body with just "%s: Threat Alert" as the subject line.

Also, nothing shows up in the Threat Alert column within RAC.

Thanks

rcash
January 4th, 2008, 02:05 PM
I have the same issue with the subject line.
However the body of the message is ok:


Subject: %s: Threat alert

Body:
1/4/2008 12:03:16 PM - Module HTTP filter - Threat Alert triggered on computer computername: http://www.eicar.org/download/eicar.com.txt contains Eicar test file.

Garen
January 4th, 2008, 02:43 PM
The body text appears when another workstation sends a notification. From my own workstation it is blank.

Come on ESET its just an email, it should work.

Bubba
January 4th, 2008, 03:53 PM
Hello Meekrobe,

If you look in Tools\Alerts and notifications and select Edit format, do you show a period at the end of %VirusName% in the threat warning message area ?

When attempting this and after process of elimination, when I removed the period I then started receiving the Threat notifications and previous blank body was replaced with what rcash is showing above.

Initially I started by placing only the variables in the Message format area.... %TimeStamp%%Scanner%%ComputerName%%InfectedObject%%VirusName%....removing all the rest of the text.

I then started receiving something in the body of my notification e-mails, which was everything inside of each variable. Eventually all was well after placing everything else back except the period.

This may not be your problem but I now am receiving notifications with the period removed and I Thank You for bringing it up.

Bubba

evvivame
March 31st, 2008, 07:40 AM
Hi !
This my configuration:
a lot PC for the users (as Clients) an one Server (as System Admin).
All PC are connected via wan.
When NOD32 found a virus on a Client, i would like send a notification (email) to Sys Admin.
On the windows " Alerts and notifications" i don't see where i must setting the Admin's email :-[

Someone can me help ?

Thanks
Luciana

Banger696
April 1st, 2008, 09:16 PM
Hi I think the %s variable was fixed in the latest version and possibly other errors 3....642. Not sure about the server portion as I haven't got that to test.

evvivame
April 15th, 2008, 08:15 PM
{QUOTE-> Hi !
This my configuration:
a lot PC for the users (as Clients) an one Server (as System Admin).
All PC are connected via wan.
When NOD32 found a virus on a Client, i would like send a notification (email) to Sys Admin.
On the windows " Alerts and notifications" i don't see where i must setting the Admin's email adress:-[

Someone can me help ?

Thanks
Luciana <-QUOTE}

After update to ESET V3.0.652, i need,again, help about this post
Someone can me help??
Thanks
Luciana