View Full Version : Notification
wmiles
December 29th, 2007, 06:23 AM
Hi
I've setup Notification via email and it worked perfectly first time, my question is.
Could someone please show me the format needed to send to more than one receipient as whatever i put in doesnt work.
Using True Image Echo Server if thats needed.
Regards
Wayne
bodgy
December 29th, 2007, 07:13 AM
I don't know if it makes a difference, but I set Echo Enterprise up as follows.
Log onto Management Console, choose options from the tools menu.
Under notifications\email I entered in the E-mail address box the following.
myname@myisp.com.au; myname@myurl.co.uk
It worked, checked the options under Enterprise itself and the entry was in there.
I didn't try using a comma, I just assumed a semicolon was the way to go.
Colin
wmiles
December 29th, 2007, 08:25 AM
Hmmm thanx for the reply
I tried that format with no luck.
Just one email works perfectly, but if i insert anything after it then i get an error saying email address is invalid.
I'm adding it through the options in the scheduled task not in the Tools, options though.
bodgy
December 29th, 2007, 04:36 PM
Ahh, well you try my method, and I'll try yours :) and I'll see if I can duplicate it.
It is quite possible that the screen it is entered under could be the problem either by design or accident.
Colin
wmiles
December 30th, 2007, 06:48 AM
Tried it your way and still got the same, Incorrect Email, tried several email addresses.
I'm using Echo Server Build 8018 if that helps.
bodgy
December 30th, 2007, 07:42 AM
I wonder if the difference is because I'm trying it with Enterprise which is designed for a large distributed LAN, whereas yours is designed for a local LAN.
I'm not using the same build as you, which might make a difference, but it would be a worry if it did. I'm going for the Enterprise versus Server as the cause of the difference.
Colin
wmiles
December 30th, 2007, 07:54 AM
Got a feeling i'm going to have to pull away from using Acronis products, they seem very buggy, you only have to see the amount of forum posts to understand that.
I cant get the email working correctly and i cant get Scheduled tasks Post commands to be reliable.
Very odd goings on.
Cheers for your help
Acronis Support
December 31st, 2007, 11:51 PM
Hello wmiles,
Thank you for choosing Acronis Server Disk Backup Software (http://www.acronis.com/enterprise/products/ATISWin/).
Could you please collect some information to let us investigate the problem thoroughly?
Please create Windows System Information as it is described in Acronis Help Post (http://wilderssecurity.com/showthread.php?t=55317).
Please also create a screenshot of the problem screen of the wizard.
Then submit a request for technical support (http://www.acronis.com/enterprise/my/support/). Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.
Thank you.
--
Marat Setdikov
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