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wmiles
December 29th, 2007, 06:23 AM
Hi

I've setup Notification via email and it worked perfectly first time, my question is.

Could someone please show me the format needed to send to more than one receipient as whatever i put in doesnt work.

Using True Image Echo Server if thats needed.

Regards

Wayne

bodgy
December 29th, 2007, 07:13 AM
I don't know if it makes a difference, but I set Echo Enterprise up as follows.

Log onto Management Console, choose options from the tools menu.

Under notifications\email I entered in the E-mail address box the following.

myname@myisp.com.au; myname@myurl.co.uk

It worked, checked the options under Enterprise itself and the entry was in there.

I didn't try using a comma, I just assumed a semicolon was the way to go.

Colin

wmiles
December 29th, 2007, 08:25 AM
Hmmm thanx for the reply

I tried that format with no luck.

Just one email works perfectly, but if i insert anything after it then i get an error saying email address is invalid.

I'm adding it through the options in the scheduled task not in the Tools, options though.

bodgy
December 29th, 2007, 04:36 PM
Ahh, well you try my method, and I'll try yours :) and I'll see if I can duplicate it.

It is quite possible that the screen it is entered under could be the problem either by design or accident.

Colin

wmiles
December 30th, 2007, 06:48 AM
Tried it your way and still got the same, Incorrect Email, tried several email addresses.

I'm using Echo Server Build 8018 if that helps.

bodgy
December 30th, 2007, 07:42 AM
I wonder if the difference is because I'm trying it with Enterprise which is designed for a large distributed LAN, whereas yours is designed for a local LAN.

I'm not using the same build as you, which might make a difference, but it would be a worry if it did. I'm going for the Enterprise versus Server as the cause of the difference.

Colin

wmiles
December 30th, 2007, 07:54 AM
Got a feeling i'm going to have to pull away from using Acronis products, they seem very buggy, you only have to see the amount of forum posts to understand that.

I cant get the email working correctly and i cant get Scheduled tasks Post commands to be reliable.

Very odd goings on.

Cheers for your help

Acronis Support
December 31st, 2007, 11:51 PM
Hello wmiles,

Thank you for choosing Acronis Server Disk Backup Software (http://www.acronis.com/enterprise/products/ATISWin/).

Could you please collect some information to let us investigate the problem thoroughly?

Please create Windows System Information as it is described in Acronis Help Post (http://wilderssecurity.com/showthread.php?t=55317).

Please also create a screenshot of the problem screen of the wizard.

Then submit a request for technical support (http://www.acronis.com/enterprise/my/support/). Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

Thank you.
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Marat Setdikov