Can't enable firewall in smart security

[beery]

after installed. I got an error with personal firewall in ess. it not working. can't enable firewall.

http://img.icez.net/i/12/firewall_smart002.jpg

http://img.icez.net/i/fj/firewall_smart003.jpg

[ASpace]

The first thing you should try is called reinstallation :

1. Download fresh new Eset v3 product from http://www.eset.com/download .
Make sure that you choose the correct version.
2. Uninstall your current version from Control Panel -> Add/Remove programs
3. Reboot the computer when prompted
4. Delete manually these folders:

- C:\Documents and Settings\All users\Application data\Eset
- C:\Documents and Settings\your user\Application data\Eset
- C:\Documents and Settings\your user\Local Settings\Application data\Eset

5. Reinstall your ESET smart protection with the file you just downloaded . Use typical install.

[beery]

-{ Quote: "The first thing you should try is called reinstallation :

1. Download fresh new Eset v3 product from http://www.eset.com/download .
Make sure that you choose the correct version.
2. Uninstall your current version from Control Panel -> Add/Remove programs
3. Reboot the computer when prompted
4. Delete manually these folders:

- C:\Documents and Settings\All users\Application data\Eset
- C:\Documents and Settings\your user\Application data\Eset
- C:\Documents and Settings\your user\Local Settings\Application data\Eset

5. Reinstall your ESET smart protection with the file you just downloaded . Use typical install." }-


It still not work :-[

[ASpace]

Generally I wouldn't recommend anyone using registry cleaners but a couple of weeks ago we had a client with the very same problem and of course reinstallation didn't help . After inspecting his PC , support couldn't find a solutions , too .

He said he used a registry cleaner tool - RegSupreme which found a lot of corrupted stuff and performed a little but of cleaning on his registry . After that he was able to install ESS and use it . I talked to him yesterday and till then everything is OK .

I personally will never again use reg cleaners because I have had nothing but problems with them . However , many people use such programs .

If you have nothing to loose - you can give it a try:
http://www.majorgeeks.com/download4001.html

Use it in a standart mode (I don't remember exactly the name but there was some kind of aggressive mode , don't use this one)

[beery]

-{ Quote: "Generally I wouldn't recommend anyone using registry cleaners but a couple of weeks ago we had a client with the very same problem and of course reinstallation didn't help . After inspecting his PC , support couldn't find a solutions , too .

He said he used a registry cleaner tool - RegSupreme which found a lot of corrupted stuff and performed a little but of cleaning on his registry . After that he was able to install ESS and use it . I talked to him yesterday and till then everything is OK .

I personally will never again use reg cleaners because I have had nothing but problems with them . However , many people use such programs .

If you have nothing to use - you can give it a try:
http://www.majorgeeks.com/download4001.html

Use it in a standart mode (I don't remember exactly the name but there was some kind of aggressive mode , don't use this one)" }-

I had already try "RegSupreme" it can't fix my problem.
eset smart security still can't enable firewall. :-[

[ASpace]

Report your problem to ESET via the internal form (Help -> Contact Customer care) , fill in with info , provide a link to this thread , allow the program to take info about your OS , machine and ESS .

If Eset NOD32 Antivirus works well for you , download it and use it along with another 3rd party firewall (or Windows Firewall)

[beery]

-{ Quote: "Report your problem to ESET via the internal form (Help -> Contact Customer care) , fill in with info , provide a link to this thread , allow the program to take info about your OS , machine and ESS .

If Eset NOD32 Antivirus works well for you , download it and use it along with another 3rd party firewall (or Windows Firewall)" }-


Now i'm using Eset NOD32 Antivirus . work well no problem.
Thank you

[ASpace]

-{ Quote: "Now i'm using Eset NOD32 Antivirus . work well no problem.
Thank you" }-

You are welcome!

Hope your ESS gets fixed :thumb:

[beery]

-{ Quote: "You are welcome!

Hope your ESS gets fixed :thumb:" }-

it was 5day ago. No answer from eset support.:-[

http://img.siamcafe.net/if/firewall_smart002.jpg
http://img.siamcafe.net/if/firewall_smart003.jpg
http://img.siamcafe.net/ie/ess_firewall006.jpg

[lych]

Make sure you uninstall and/or disable other firewalls running on your system. Also, uninstall other antivirus/anti-malware programs other than ESS (having too many security products installed will definately cause problems).

[Norton360]

I'm having the same problem in Windows XP SP2.

I've reinstalled it and still the same error. I've also cleaned the registry, and of course I don't have any other security applications installed or runing.

The most extrange is that some days ago I installed it and worked fine. Then I uninstalled ESET Smart Security for testing other products (PC Tools Firewall 3 + Symantec Antivirus Corporate 10), and today I have reinstalled ESET again and the firewall doesn't work. However, I did the same in other computer and the firewall works without any problem on it.

So I'm really confused and sad :'( :'( :'( :( :( :(

Hope somebody can help me/us.

Please.

[trjam]

PC Tools caused me to reformat after uninstalling. I would look for all traces of it in your registry.

[Norton360]

Thanks trjam, I've searched for any PC Tools traces but still can get ESET to work with firewall :'(

[beery]

I already fixed.

1. Uninstall your ESET
2. delete ESET Folder
3. Disable/Turn OFF windows xp sp2 firewall
4. reboot your computer
5. reinstall ESS

all done! ESET firewall working

[lalala]

-{ Quote: "I already fixed.

1. Uninstall your ESET
2. delete ESET Folder
3. Disable/Turn OFF windows xp sp2 firewall
4. reboot your computer
5. reinstall ESS

all done! ESET firewall working" }-

Unfortunately, I am too having the same problem with the firewall (ESS 3.0.566). It is driving me nuts, I can't sleep damn it!:o

BTW, this doesn't work for me. I had to install comodo for the night (I hope).

Is there anybody here that could help me with this? Thanks.

[dzigy]

I have same problem since yesterday.... I have searched about 20 forums for answer, and no one has one...... If someone of you finds out what the problem with firewall, please post here.

[Norton360]

-{ Quote: "I already fixed.

1. Uninstall your ESET
2. delete ESET Folder
3. Disable/Turn OFF windows xp sp2 firewall
4. reboot your computer
5. reinstall ESS

all done! ESET firewall working" }-

Wow, many thanks. It has worked for me. Cheers!!!

:thumb: :thumb: :thumb: :thumb: :thumb:

[dzigy]

-{ Quote: "I already fixed.

1. Uninstall your ESET
2. delete ESET Folder
3. Disable/Turn OFF windows xp sp2 firewall
4. reboot your computer
5. reinstall ESS

all done! ESET firewall working" }-

not working again.... :( :( :( :( :(

[lalala]

Yeah, I hope Eset fix this. :/

[beery]

-{ Quote: "not working again.... :( :( :( :( :(" }-


Check your xp firewall is turnoff, Before install ESS

[lalala]

-{ Quote: "Check your xp firewall is turnoff, Before install ESS" }-

Did that about 5 times, still no luck. :/

[dzigy]

-{ Quote: "Did that about 5 times, still no luck. :/" }-

i did just the same think... nothing working yet