How long for a response from Tech Support?

[bobriff]

I e-mailed tech support on Saturday morning.

I promptly received a reply with a case number, but haven't received any response to my question.

How long do they normally take to respond?

Thanks.

[deanmartin]

call the toll free # on their website. was a hole lot faster 5,10 min wait and they even called back 1 hour later to make sure everything was ok:)

[vjecmenic]

They've answered me (almoust allways) in next 24 - 48 hours

[TaInTeD_SnIpEr]

When I put in a ticket to ESET's Tech Support on Saturday they responded Tuesday morning, so check your mail today I guess.

[SteveBlanchard]

{QUOTE-> When I put in a ticket to ESET's Tech Support on Saturday they responded Tuesday morning, so check your mail today I guess. <-QUOTE}
Or your junk, maybe just PM Marcos?