dkf41
November 18th, 2007, 06:37 PM
Hi I'm not sure If I'm posting in the correct place and I'll repost this if needed. I have 2 problems with Spyware blaster: 1. The tutorial page always comes up and I have no way to disable it. 2. Once I close the program and return, all protection is disabled. I always used to be able to close and go back to update and everything would still be enabled. I would appreciate any help with these 2 problems. I have tried uninstalling and reinstalling and it doesn't help.
Thanks, dkf41
dcdc
November 19th, 2007, 08:22 PM
About your second question, I don't know that much about it, but are you running any other software that might be blocking SB's actions? When strange things like this happen, it's worth a try at disabling other antimalware applications one at a time to pinpoint if one of them is the culprit. Program changes such as updates or new versions can cause problems.
I had a generally similar type of problem that was caused by Spyware Doctor - see the thread here "I can't enable protection...".
As another example, Spyware Doctor would report as a false positive one of Spybot's IE tweaks settings.
These sorts of interactions are not all that common, I suspect, but when they do happen they are a hassle.
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