View Full Version : No Confirmation e-mail
Belmonth
November 9th, 2007, 07:44 PM
I registered today with my serial number and all the process of form fill to activate and it said I would get an email shortly but I never did, I checked my spam filter and it was off, bulk mail nothing there, I use a Yahoo mail, I din't get the confirmation E-mail and so cause of that I can't update the definitions, what should I do?
ronjor
November 9th, 2007, 07:52 PM
Hello Belmonth,
If you are using a trial version, you should be able to update until the trial runs out.
Did you purchase a license today? What serial number are you referring too?
olitame
November 9th, 2007, 07:59 PM
Hi
I purchased the antivirus online but i dont received the activation key or nothing.
If someone knows what can i do please let me know!!!
Thanks
Belmonth
November 9th, 2007, 08:44 PM
Serial Number of the product, I brought a Disc and in the instructions it says to please fill the form at www.eset.com/register and to enter the Serial number that came with my disc wich is what I did, I filled the form and saw it said 15-1hr wait to get the email confirmation but it's been almost 6 hours now, and yeah brought my license today not online though.
ronjor
November 9th, 2007, 08:57 PM
Belmonth,
If the serial number is absolutely correct , you shouldn't have to buy anything else after you fill out the form.-{ Quote: "brought my license today not online though." }-It may be that they are swamped or any number of reasons.
I usually give any software vendor twenty four hours to send my license no matter what they say on the website.
If the license doesn't arrive by then, I get concerned.
Belmonth
November 9th, 2007, 09:03 PM
You are right, thank you, hopefully it will within 24 hours
ronjor
November 9th, 2007, 09:07 PM
If you continue having problems, post again.
Belmonth
November 10th, 2007, 01:39 PM
Well, 24 hours later, no email response yet
Zarra
November 10th, 2007, 02:22 PM
According to the registration link you posted, it shouldn't take more than 30 minutes to get an email confirmation. Being it's been more than 24 hours you should call ESET a.s.a.p.
http://www.eset.com/company/contact.php
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