Update (NOD32): Server Connection Failure

[ven000m]

Hello everyone,
I'm using NOD32 for about 2 years now, and never had this problem.
It doesn't update anymore, even if I try manually.
I already checked the FAQ and various sites I found googling around.
Nothing helped yet.
I even reinstalled NOD32.

Any Ideas?

Thanks in Advance

[Thankful]

Please provide the following info:

What version NOD32?
Do you have a software or hardware firewall installed?
What version Windows are you running?

Thanks.

[D3Co]

{QUOTE-> Hello everyone,
I'm using NOD32 for about 2 years now, and never had this problem.
It doesn't update anymore, even if I try manually.
I already checked the FAQ and various sites I found googling around.
Nothing helped yet.
I even reinstalled NOD32.

Any Ideas?

Thanks in Advance <-QUOTE}
Hi man i have the same problem.I use NOD32 from 1 year.I reinstalled it too,but dont work.Pls help me too.I have my friends and they dont have that problem.Pls help.I am using Windows XP SP2.My version is 2.51.20.I dont use Firewall.

[ven000m]

1. 2.51.26 (Build: 6968 ) (I think, I actualy don't know where to look that up)
2. Windows Firewall
3. Windows XP (SP2)

[Thankful]

Several points:

1. Has your license expired?
2. There are more current version of NOD32 available
Help->About (Upper right hand corner) should give you the version number.

The current versions are
Version 3: 3.0.560
Version 2: 2.70.39

They can be downloaded from:
http://www.eset.com/download/registered_software.php

If you cannot download version, most likely your license has expired.

[ven000m]

1. My licence has not expired.
2. Why did that version work like 10 days ago, and not now?
My Friends all use the same version, and it works...

[D3Co]

{QUOTE-> 1. My licence has not expired.
2. Why did that version work like 10 days ago, and not now?
My Friends all use the same version, and it works... <-QUOTE}
I confirm that.I have absolutely the same problem.My NOD32 is not updateting from 03.11.2007.Some my friends use it and some my friends have the same problem.???

[Thankful]

{QUOTE-> 1. My licence has not expired.
2. Why did that version work like 10 days ago, and not now?
My Friends all use the same version, and it works... <-QUOTE}

It is possible your license expired in the last 10 days.
Please provide the version number.
Are you able to download a fresh version from the link I provided?

[ven000m]

Mine didn't update since 01.11.07
my lincence works on the liks you gave me.


NOD32 antivirus system information
Virus signature database version: 1.1458 (20060324)
Dated: Freitag, 24. März 2006
Virus signature database build: 6968

Information on other scanner support parts
Advanced heuristics module version: 1.028 (20060324)
Advanced heuristics module build: 1107
Internet filter version: 1.002 (20040708)
Internet filter build: 1013
Archive support module version: 1.043 (20060324)
Archive support module build version: 1152

Information about installed components
NOD32 for Windows NT/2000/XP/2003/x64 - Base
Version: 2.51.26
NOD32 for Windows NT/2000/XP/2003/x64 - Internet support
Version: 2.51.26
NOD32 for Windows NT/2000/XP/2003/x64 - Standard component
Version: 2.51.26

Operating system information
Platform: Windows XP
Version: 5.1.2600 Service Pack 2
Version of common control components: 5.82.2900
RAM: 1023 MB
Processor: AMD Athlon(tm) 64 Processor 3500+ (2188 MHz)

[Marcos]

ven000m,
you have posted to a wrong forum. Could you please install ESET NOD32 Antivirus to see if it helps? Should the problem persist, submit a customer care query using the integrated submission form and we will check your update configuration.

[ven000m]

why did I post wrong here?
I don't get it...

[Marcos]

Apparently you have NOD32 v2 installed ("Version: 2.51.26") while this forum is intended for ESET NOD32 Antivirus (v3). Could you give it a try? At least you'll be able to submit a customer care query using the integrated form which will help us figure out the reason why your update's failing.

[twl845]

{QUOTE-> I confirm that.I have absolutely the same problem.My NOD32 is not updateting from 03.11.2007.Some my friends use it and some my friends have the same problem.??? <-QUOTE}
Both you and Venoom are using version 2.51 Coincidence? :o

[ven000m]

I got the 2.7 now.
is 2.7 still updated regulary?

[ronjor]

{QUOTE-> still updated <-QUOTE}Yes it is.