ESS takes too much CPU?

[Nunes]

This issue happened with ESS service/driver (beta versions) and now happened again:

Occasionaly it takes nearly 100% of the CPU for several minutes slowing down the system and even freezing it.

Anyone more knowleagable of the this have an explanation?

[SteveBlanchard]

Look at the processes being run. To me it sounds like you still have an AVS on your PC.

[Dark Shadow]

tried both versions and I Noticed slow Downs with the ESS but no that slow or freezing. now I am using Just Eset AV New release with Kerio Firewall and they run perfect together No slow downs or high cpu.I did see a posting before with the same issue something in regards to ekrn I believe.Being Its still new maybe its a bug yet that will get sorted out. may be some in the forum will have better answers For you or contact eset support.regards

[zfactor]

i didnt really see any other slowdowns then at bootup.. but i do see the high cpu usage at times its never hit 100% though

[hbobeck]

Installed ESS 3.0.551.0 today (Win Vista Business 32 bits).

CPU consumption is hardly noticeable...

Harry

[Nunes]

-{ Quote: "Look at the processes being run. To me it sounds like you still have an AVS on your PC." }-

Nope; I'm carefull about that. I have no AV other then NOD (in ESS).

The problem is that the EKRN.EXE (Eset Service) takes CPU cicles for too long. Sometimes it takes several minutes (2-3) and usually happens after the update.

Some advise about configuration tips could be helpful.

[Marcos]

-{ Quote: "Nope; I'm carefull about that. I have no AV other then NOD (in ESS).

The problem is that the EKRN.EXE (Eset Service) takes CPU cicles for too long. Sometimes it takes several minutes (2-3) and usually happens after the update.

Some advise about configuration tips could be helpful." }-

Couldn't it be that it happens when you copy or move an exe file?

[Nunes]

-{ Quote: "Couldn't it be that it happens when you copy or move an exe file?" }-

It can be also a reason.

I'm actually using a utility that monitors the cpu usage and automatically lowers the priority of those processes that take too much cpu.

It seems to help.

Until ESET fixes this or at least we can configure ESS so that we can manage this issue I'll use this workaround.

[Marcos]

-{ Quote: "It can be also a reason.
" }-

If this is the case, try disabling advanced heuristics, runtime packers and sfx archives in the rea-time protection setup to see if it makes a difference.

[Nunes]

-{ Quote: "If this is the case, try disabling advanced heuristics, runtime packers and sfx archives in the rea-time protection setup to see if it makes a difference." }-

At least the runtime packers and sfx archives are now disabled. The advanced heuristics I will let it as it is and see.

[larryb52]

-{ Quote: "If this is the case, try disabling advanced heuristics, runtime packers and sfx archives in the rea-time protection setup to see if it makes a difference." }-


I hate when the answer is turn off features of a product &those features are why you bought it. Would it not be in ESET's best interest to fix it?, I have slow boot & it spikes , 2.7 never did this, this seems like an issue that needs to be addressed not advise on turned off features,

[Atomas31]

-{ Quote: "I hate when the answer is turn off features of a product &those features are why you bought it. Would it not be in ESET's best interest to fix it?, I have slow boot & it spikes , 2.7 never did this, this seems like an issue that needs to be addressed not advise on turned off features," }-

I believe the point for doing this is to determine wich features causes the problem... When ESET know for sure if it is actually one of there feature and wich one that causing troubles than, I am sure, ESET will work in resolving the issue!

[larryb52]

but isn't this something that should be fixed in beta, cpu usage & start ups?, I can see some minor stuff but you shouldn't be paying to test further...just my 2 cents...

[Atomas31]

-{ Quote: "but isn't this something that should be fixed in beta, cpu usage & start ups?, I can see some minor stuff but you shouldn't be paying to test further...just my 2 cents..." }-


I totally agree with you that some bugs that have been reported should have been fix before they get out of beta... In fact, I am very surprise and deceive to see all the bugs, some more important than others, that are reported in this forums :-\ I can only wish that they will be resolved soon by ESET ;)

[larryb52]

it would be nice if someone would say a fix is in the works...I removed it for now...

[Marcos]

-{ Quote: "I hate when the answer is turn off features of a product &those features are why you bought it. Would it not be in ESET's best interest to fix it?, I have slow boot & it spikes , 2.7 never did this, this seems like an issue that needs to be addressed not advise on turned off features," }-

You have an option to choose between fast speed and a time consuming analysis. It is not possible to accomplish a thorough analysis of complexly packed runtime archives without affecting the scanning speed. A theoretical solution would be either removing advanced heuristics completely from the program or adjusting it the way that it would catch only a very small portion of new malware, neither is acceptable.

[larryb52]

I was referring to start up & cpu usage there, sorry for the misunderstanding...

[Marcos]

-{ Quote: "I was referring to start up & cpu usage there, sorry for the misunderstanding..." }-

Could you measure the difference in startup time with ESS installed and without it? Or ESS doesn't affect the startup time at all, but only the cpu usage?

[Alf_]

-{ Quote: "I'm actually using a utility that monitors the cpu usage and automatically lowers the priority of those processes that take too much cpu." }-
Just curious, what utility are you talking about? Could you provide a link to a website?

[Dark Shadow]

Lets keep In mind that most program software my Have bugs unforeseen that appear at a latter date this does not mean every one will experience a problem. I was a beta tester for the duration with No problems and now with the final release with out any issues.I also Did not use the suite I used Av only.It seems the issues some are haven are with the suite something to consider.

[larryb52]

-{ Quote: "Could you measure the difference in startup time with ESS installed and without it? Or ESS doesn't affect the startup time at all, but only the cpu usage?" }-

it takes an extra 2 minutes with ESS loaded to start as without, it's cpu usage is at 50%, nod 2.7 added no additional time. I realize it's a suite instead of just the AV but if start up was sped up just a little it would be more tolerable. Otherwise the suite runs seemlessly but the startup wait is hard at times...

[Nunes]

-{ Quote: "Just curious, what utility are you talking about? Could you provide a link to a website?" }-

You have Process Tamer freeware at DonationCoder and DtaskManager also freeware.


-{ Quote: "Lets keep In mind that most program software my Have bugs unforeseen that appear at a latter date this does not mean every one will experience a problem. I was a beta tester for the duration with No problems and now with the final release with out any issues.I also Did not use the suite I used Av only.It seems the issues some are haven are with the suite something to consider." }-

The problem is with the real time protection so it is with the antivirus


Today after booting and the usual signatures update I had the ESET service taking between 70% and 95% of CPU for about 11 minutes.

I disabled all the Advanced heuristics. Let's see what's happen. If the ESET service "calms down".

[Nunes]

-{ Quote: "it takes an extra 2 minutes with ESS loaded to start as without, it's cpu usage is at 50%, nod 2.7 added no additional time. I realize it's a suite instead of just the AV but if start up was sped up just a little it would be more tolerable. Otherwise the suite runs seemlessly but the startup wait is hard at times..." }-

My startup is as before, no special delays. The problem is when the EKRN begans taking the CPU time.

[stratoc]

this is the reason i went back to 2.7. when i posted about it, i had replies that it had been reported and fixed. and was unfixed in the last update. i think the program is a little buggy for final release, ok it works fine for some but quite unusable for many.

[Nunes]

The disabling of the Advanced Heuristics seems to have good results. At least until now I didn't have any further problem with the CPU.

I also don't know if ESET tries to resolve these issues by means of updates.

But unfortunately the problems didn't end here. Today I had some system freezes with complete lost of control while browsing the net.

I decided to exclude the browsers from content filtering an see what happens.

I think ESET or the mods that work here with ESET should give advise in the configuration of the ESS and the pros and cons of each option. They know better the product that we do.

I have the feeling that I work in the dark while configuring the suite.

[zfactor]

i am now having this issue a lot. i only saw it a couple times now i see it about every 10-20 minutes.. this is not good

[stueycaster]

If I watch the CPU Usage History in Task Manager while ESS (or Nod32 2.7) is scanning it will jump back and forth between about 15% to 100%. And there are files that it seems to get stuck on. But it always comes out of it. This morning my ESS scanned 290,456 files in close to 35 minutes. With version 2.7 it took a little longer. I don't know if this is good or bad but I'm not going to worry about it because when I used Kaspersky it would take over an hour to scan fewer files. Of course that was version 4 and I hear they have come a long way. Anyway, I'm satisfied with it.

Speaking of Kaspersky, you should hang out in their forums for a while. People there have just as many problems as ESET's users do. The problem is Everybody has different computers with varying amounts of power. Then everybody has their own software configuration. I would really be surprised if everybody got the same results.

[ThomasGatt]

My CPU Usage with ESET 3.0.560 installed is 100% all the time..

I have to turn off completely the real-time protection in order to work correctly..
Real-time protection on: 100% CPU Usage
Real-time protection off: 3-10% CPU Usage

This is only happening on my single core pentium 4 cpu.. on my laptop this is not a problem at all.. :s

[larryb52]

I've watch part of a scan it really loacks up for 15 to 30 seconds on large exe's & the same for uninstall.exe, it's a new computer still has some crap ware on it like games, ESS gets hung up in there, can't explain it...

[ThomasGatt]

Anyone can tell us what we can do please in order to prevent this?