LAN update and NOD Version 3

[catprincess]

Hi,
I was wondering if NOD 3 Home Edition has the same options as NOD 2x lan update edition for creating a mirror on one computer and configuring another computer on the lan to update from the mirror rather than from the internet? I am considering upgrading to version 3soon but as I use this feature I wanted to know what to expect regarding this first.

[Marcos]

Business edition will support mirror creation as well.

[red_jack]

-{ Quote: "Business edition will support mirror creation as well." }-
So ESET is going to divide the clients up now? Home and Business editions. I understand the Remote Admin Client and Remote Admin Server being seperate but now there is going to be more than one version of the AV client? That is one of the reasons I prefer NOD32 over the others. One client that can have remote enabled if needed, choice of update servers. I hope this does not change how the updates are done. I feel a headache in the making.
Can you shed some light on what will be the difference with a Home Client vs Business Client?
Thanks
jack

[catprincess]

Sorry Marcos, I'm not totally clear on what you mean. Are you saying that I need the business edition in order to use lan update? Or that both the home and business edition have this feature?

I don't have a business, but I have a multi-user NOD licence which allowed me to download the 2.7 lan update edition. The reason I use the feature is to save on downloads by letting just one machine do the downloading and the others update from the mirror on the main machine.

So I just wanted to check whether this feature was going to be available in the home version.

[Marcos]

Actually this question is being widely discussed and we have not reached a verdict yet.

[ASpace]

-{ Quote: "Actually this question is being widely discussed and we have not reached a verdict yet." }-

Please , decide on the better one - no business edition needed for small multiuser licenses (multiuser = No Enterprise edition but just some Lan Update version) ;D ;D ;D

[red_jack]

Looking at the v3 client 551/560. Mirror can be enabled for updates. There is a remote option also. Is not detected by the RAS but I was expecting that. I am guessing it picked up my previous settings from 2.7 or the license file but mirror is enabled on my install of v3. I still can not download v3 with my Enterprise user id though.
I hope ESET is not shooting themselves in the foot with these different versions. I really disliked trying to work with clients not connected to the LAN with other Ent products, like Symantec Corp (Gold) and McAfee Enterprise. Updating definitions was never user friendly. You end up with users not getting updated daily/weekly/monthly and a higher risk of bringing an infected PC on to the network when they do connect.
jack

[catprincess]

I think I'm even more confused now having read both Marcus and red_jack's replies. I'm really not getting how come red_jack says a mirror can be enabled in the Home Edition while Marcus says a verdict hasn't been reached. I also don't understand how a verdict hasn't been reached? I realise the Business Edition isn't yet available to purchase but the Home Edition is so I would have to assume that ESET has already decided what features it includes. I am sorry if I am being really thick and missing something but I am totally lost on this one.

BTW if this is any use...My license is for 3 computers. I have never used any Enterprise edition, just the lan update edition as I don't have a business. I don't use any remote update either, my computers are in the same room and physically connected to each other.

[red_jack]

When I changed a v2 mirror PC back to just being a client. I used the client only installer. When NOD was done installing it had detected that mirror was installed before and upon reboot the mirror module was available again. I guessed this had something to do with the same temp install path used as before or the module not being deleted from the install folder. I had to uninstall and clear the NOD32 folder to remove the mirror module. I am guessing this is the case again, might be the lic file.
I only posted that info to show that it looks like this option will be available. Hopefully ESET will straighten this out (SOON) and keep the same practice as the v2 clients. I am not for the Home, Plus, Pro, Ultimate, Business, Enterprise type of modeling. Keep the product simple. To me, the name Home Edition gives the impression of different levels of protection available. Reminds me of all the different MS Vista editions. Just my opinion...
Here is a screen shot of the mirror option. Not seeing the list of different version builds like you do with the v2. The mirror folder is populated with files but differs in file size compared to the the v2. ie The largest nup file in v2 is 5 MB and v3 is 7 MB.
http://www.imgplace.com/directory/dir2971/1194530030.png (http://www.imgplace.com/image.php?img=directory/dir2971/1194530030.png)
jack

[red_jack]

Posted on the download page.
ESET Smart Security / ESET NOD32 Antivirus 3.0 - Business Editions - available November 26
http://www.eset.com/download/registered_software.php

[catprincess]

Thanks for your help red_jack.

For anyone else interested in the topic of this thread, I quote below from a thread in the ESS forum. http://www.wilderssecurity.com/showthread.php?t=190668
-{ Quote: "If you have a multiple computer LAN Update licence for NOD32 you can't even get v3 to run properly over your network, never mind about ESS. No mirror. Updates have to be downloaded to each individual computer. There's no downward compatibility with your V2.7 licence at all. How f#cked is that for an "upgrade"? ESET has lost the plot. :(" }-

After reading this it would seem that it works for some and not others. If it doesn't work with a clean install then that would be a problem if you needed to reinstall. A licence should be the same whether one reinstalls or not.

It really is beyond me how a product can be released without knowing how the licences are going to work. If someone chose to buy the Home Edition product today they wouldn't even know if a feature they potentially wanted would be available so they would hardly be able to make a decision on whether to buy or not.

I'm wasn't planning on upgrading just yet anyway but now I'm definitely not upgrading until they figure this out. Why would I want to upgrade to a newer version that does less than the one I've already got? ???

[catprincess]

It's getting close to November 26th when the Business Edition is supposed to be released so I was wondering if there is any news regarding my original question?

[catprincess]

I gather that the Business Edition has now been released. Surely someone must know how the licensing works by now?

[red_jack]

-{ Quote: "I gather that the Business Edition has now been released. Surely someone must know how the licensing works by now?" }-
Mirror was not enabled until I added my nod32.lic file. Same as home edition. Still testing, but it looks like mirror on v3 and v2 are not compatible either. There is no option that I have found like in v2 to pull down other version clients. When you try to update off a mirror created by either the remote server mirrro or the client mirror with v2, it hangs on the update.ver file.
I ran a check on the install files inside the msi, comparing both versions (home and business). They are identical except for a resource dll. eguiProduct.dll This is probably the gui that says business edition instead of home edition. That is the only difference I can find between the two editions...

[red_jack]

Yep verified that eguiProduct.dll only changes the gif images with business edition images. This whole process of the v3 roll out has been disappointing. They should have just kept it the same as v2. Stringing along users with the business edition and the only change is the gif images. >:(

[ASpace]

-{ Quote: "I gather that the Business Edition has now been released. Surely someone must know how the licensing works by now?" }-


As written by red_jack , you need a .lic file to use the Mirror . If you have LanUpdate only license (not EE) , contact your local ESET representative/reseller to get one and receive further information how can this be done

[catprincess]

Does this mean that I can set one of my computers to be a mirror using the Home Edition then? I don't have to get the Business Edition or am I misunderstanding?

I take it this .lic file isn't something you receive when you upgrade to version 3 then? I don't suppose you can get the file online the same way registered users can download the full programs? Reason I ask is the reseller I bought NOD from originally I'm not sure is even doing it anymore, and when I decide to upgrade I don't want to have to wait months for this .lic file which is what happened when I ordered NOD from him the first time.

[EnGenie]

If I create a mirror with NOD32 3.0 Business Edition, will version 2.7 clients also be able to download updates from it, or is it only compatible with version 3.0 clients?

I know that NOD32 3.0 clients are unable to download updates from a mirror maintained by NOD32 2.7 LAN Update Server.

In the product description here (http://www.betterantivirus.com/catalog/eset-nod32-antivirus-eset-nod32-antivirus-business-edition-c-54_37.html) it says "Still supports NOD32 version 2 products".

Has anyone checked this out to see whether verion 2.7 clients can still use the NOD32 Business Edition mirror?
I don't want to update our mirror server and find that I need to race around the office and update every 2.7 client to 3.0 immediately so they can download updates.

[CrunchieBite]

-{ Quote: "
Has anyone checked this out to see whether verion 2.7 clients can still use the NOD32 Business Edition mirror?
" }-

If you point a v2.7 client to a v3.x RA server, the v2.7 client does show up in version 3's RA console and all of the details look ok. I haven't been able to get a v2.7 client to update from a v3.x mirror though. Everything I try results in the v2.x client stating "Download Interrupted" during the update. I can only assume that the new mirror is not compatible with old clients (or that I have missed something somewhere!!).

[vjecmenic]

-{ Quote: "If you point a v2.7 client to a v3.x RA server, the v2.7 client does show up in version 3's RA console and all of the details look ok. I haven't been able to get a v2.7 client to update from a v3.x mirror though. Everything I try results in the v2.x client stating "Download Interrupted" during the update. I can only assume that the new mirror is not compatible with old clients (or that I have missed something somewhere!!)." }-

I can only say that I agree with you. :)

[ogsi]

same here. something with the LAN updater is not working and let's hope ESET fix it sooner then later

[red_jack]

-{ Quote: "If I create a mirror with NOD32 3.0 Business Edition, will version 2.7 clients also be able to download updates from it, or is it only compatible with version 3.0 clients?

Has anyone checked this out to see whether verion 2.7 clients can still use the NOD32 Business Edition mirror?

I don't want to update our mirror server and find that I need to race around the office and update every 2.7 client to 3.0 immediately so they can download updates." }-

It is not compatible. v3 mirror will only update v3 clients. Trying with v2 client on a v3 mirror, the client hang on the ver file. Need two separate mirrors.

@catprincess: If you have a lic file, the home edition will enable the mirror also. Maybe it shouldn't but it does. Everything is the exact same but the images have Business Edition pasted on it. If the reseller is not in business anymore you should contact someone from Eset to see about the lic file. Marcos seems to able to look into these things.

[EnGenie]

-{ Quote: "It is not compatible. v3 mirror will only update v3 clients. Trying with v2 client on a v3 mirror, the client hang on the ver file. Need two separate mirrors.
" }-

That's a pain in the a**.

As Eset will not be releasing a new version of NOD32 for Exchange Server (XMON) until next year (http://www.wilderssecurity.com/showthread.php?t=191408), it will have to stay at version 2.7.

The only alternatives are to configure the 2.7 clients to bypass the mirror and download updates direct from the Eset servers or have 2 mirrors, one v 3.0 and one v 2.7.

What exactly do Eset mean by "Still supports NOD32 version 2 products" in the feature list (http://www.betterantivirus.com/catalog/eset-nod32-antivirus-eset-nod32-antivirus-business-edition-c-54_37.html) for NOD32 3.0 Business Edition?

[catprincess]

-{ Quote: "

@catprincess: If you have a lic file, the home edition will enable the mirror also. Maybe it shouldn't but it does. Everything is the exact same but the images have Business Edition pasted on it. If the reseller is not in business anymore you should contact someone from Eset to see about the lic file. Marcos seems to able to look into these things." }-

I contacted Marcos and was told that the mirror module is activated after entering a valid license key for Business edition in the License manager in the EAV/ESS setup. There was no mention of Home Edition or how to obtain a lic file. I am awaiting a reply from Marcos clarifiying whether the mirror feature is supposed to be available in the Home Edition.

[catprincess]

I am still trying to find out whether Nod 3 Home Edition/ESS Home Edition allows the use of a mirror if you have a multi-user licence. My multi-user licence allowed me to use the Nod 2.7 LAN update server, however now they have made separate business and home products it's unclear whether this feature is available to home users with multi-user licences. I never used Enterprise Edition, I don't have a business, just a licence for 3 machines.

I have to renew my licence early next year; there is no point in renewing the home edition licence if it no longer supports the mirror I need.

I am not thrilled about the prospect of having to get a new licence for a business edition when I only have 3 computers, however I am even less thrilled not to know what I need one way or the other.

My question is simple, yet so far Eset will not give me a clear explanation. I have answers from users experience, however they contradict each other and if one is going to be paying money for something they like to know whether a feature they need is available first.

[webyourbusiness]

-{ Quote: "I am still trying to find out whether Nod 3 Home Edition/ESS Home Edition allows the use of a mirror if you have a multi-user licence. My multi-user licence allowed me to use the Nod 2.7 LAN update server, however now they have made separate business and home products it's unclear whether this feature is available to home users with multi-user licences. I never used Enterprise Edition, I don't have a business, just a licence for 3 machines.

I have to renew my licence early next year; there is no point in renewing the home edition licence if it no longer supports the mirror I need.

I am not thrilled about the prospect of having to get a new licence for a business edition when I only have 3 computers, however I am even less thrilled not to know what I need one way or the other.

My question is simple, yet so far Eset will not give me a clear explanation. I have answers from users experience, however they contradict each other and if one is going to be paying money for something they like to know whether a feature they need is available first." }-


mirror does not work without a business license at the current time.

[catprincess]

Thank you for a clear answer, webyourbusiness. :)

Do you know if Eset is planning to implement this feature into the Home Edition in upcoming versions?

[catprincess]

It seems you can't even purchase or upgrade to the Business Edition in Australia anyway. It's not even mentioned on the site.

[catprincess]

The Business Edition of both EAV 3 and ESS seem to have appeared in the download section of the Australian Eset site since I looked last night. It looks like purchasing ESS outright is still not available though.

As for registered users downloading these versions, well the downloads seem to have something weird going on. The page clearly states at the top that you need to have a user name and password to access the downloads however it doesn't ask me for one if I try to download EAV 3. It asks for one if I try to download ESS but refuses to accept the details I enter (and my license definitely hasn't expired).

Oh and I could easily download the EAV Business Edition which I don't even have a license for because it doesn't ask for a password for that either. I don't imagine it would work without the right license details entered after installation (I have no desire to test this), but still. What a mess. Someone needs to fix this site big time.

[saffron]

-{ Quote: "The Business Edition of both EAV 3 and ESS seem to have appeared in the download section of the Australian Eset site since I looked last night. It looks like purchasing ESS outright is still not available though.

As for registered users downloading these versions, well the downloads seem to have something weird going on. The page clearly states at the top that you need to have a user name and password to access the downloads however it doesn't ask me for one if I try to download EAV 3. It asks for one if I try to download ESS but refuses to accept the details I enter (and my license definitely hasn't expired).

Oh and I could easily download the EAV Business Edition which I don't even have a license for because it doesn't ask for a password for that either. I don't imagine it would work without the right license details entered after installation (I have no desire to test this), but still. What a mess. Someone needs to fix this site big time." }-~Off topic comment removed.~

The pw screw-up that lets you dl EAV-BE is on the ESET USA dl page. ESET Oz links to it.

I guess all the illegal BE dl pws will be cancelled if ESET ever figures out what's going on.

Pi sites all over the web tell you how to LEGALLY dl EAV-BE and ESS with a fudge of your old NOD pw anyway. ESET pw security is a joke. Always was.

I'm still using 2.7. It finds all the nasties without the hassles of the buggy 3.0. :)

[saffron]

-{ Quote: "I am still trying to find out whether Nod 3 Home Edition/ESS Home Edition allows the use of a mirror if you have a multi-user licence. My multi-user licence allowed me to use the Nod 2.7 LAN update server, however now they have made separate business and home products it's unclear whether this feature is available to home users with multi-user licences. I never used Enterprise Edition, I don't have a business, just a licence for 3 machines.

I have to renew my licence early next year; there is no point in renewing the home edition licence if it no longer supports the mirror I need.

I am not thrilled about the prospect of having to get a new licence for a business edition when I only have 3 computers, however I am even less thrilled not to know what I need one way or the other.

My question is simple, yet so far Eset will not give me a clear explanation. I have answers from users experience, however they contradict each other and if one is going to be paying money for something they like to know whether a feature they need is available first." }-
If you're in Australia you should call Craig the ESET support guy in Oz (Blackspear on here) or the main office in Brisbane. I talked to them both. (Free VoIP from the US.) They can't give free ESS upgrades outside Oz but they came across like pretty cool dudes considering the depth of crap they're sitting in with ESET still not providing the advertised upgrade.

[catprincess]

I emailed the Australian support asking about the lack of the mirror feature in the Home Edition. The person I corresponded with certainly seemed like a nice helpful person who unfortunately had no more idea than me about whether the mirror will be available to home users at a later date. I felt bad for the support staff; Eset doesn't seem to be giving them any information which must be making things difficult for them having to respond to annoyed customers.

As for the weird password issues, I mentioned this to the person I corresponded with. I noticed today that on the Australian page they now all ask for passwords before download however the EAV Business Edition will still accept my username and password despite the fact that I shouldn't be entitled to download it. Oh well, I reported it and I'm done hassling the poor support staff so if Eset don't bother to fix it, it's their own fault if people who aren't meant to download it do.

As for me, I'm sticking with NOD 2.7 at least until I find out if I can use a mirror with Home Edition. IF that ever gets sorted, I'm thinking of trying ESS (once the upgrade path becomes available of course ::) )