Problem loading images on websites.

[_Rupert_]

Hey,

Firstly, congratulations to ESET for releasing the new generation of products! After using NOD since version 2, I'm very pleased today to have installed 3.0.551.0!


The problem I'm noticing is that on some websites (random websites), certain images won't be displayed.. but if I refresh the page then usually they do load.
There's no pattern to this. If I load the same website 10 times, sometimes all pictures will display, sometimes certain pictures won't.. that do next time.
I've noticed this on a number of websites (I'm guessing the website in question doesn't matter), but ESET's UK homepage: www.eset.co.uk is one of them.

I'm using ESET NOD32 Antivirus 3.0.551 (clean install). Restored system to before any Anti-Virus was ever installed prior to installing.

Here's a screengrab from the About window:
{QUOTE->
Virus signature database: 2639 (20071105)
Update module: 1019 (20071030)
Antivirus and antispyware scanner module: 1099 (20071031)
Advanced heuristics module: 1066 (20070917)
Archive support module: 1064 (20070928 )
Cleaner module: 1021 (20071101)
<-QUOTE}

Operating System is Windows Vista Ultimate (x64), and I only have the Windows Firewall enabled.. no other Firewall etc. This problem didn't happen under 2.70.39.

Is anyone else experiencing this?
P.S all the settings are on the Typical (recommended) defaults from the installation.

Thanks.

[nodHead]

Yes. I am seeing the same issue on both of my test boxes. Running the NOD32 Version 3 Trial on Vista X86.

I'm stumped why it's happening but it is really annoying. :-\

[Slochy]

As posted in my own thread covering the same issue, try disabling "HTTP checking" located here:

http://img337.imageshack.us/img337/6470/zwischenablage01uh8.jpg

Seems to have done the trick for me. For now, that is.

[nodHead]

{QUOTE-> As posted in my own thread covering the same issue, try disabling "HTTP checking" located here:

http://img337.imageshack.us/img337/6470/zwischenablage01uh8.jpg

Seems to have done the trick for me. For now, that is. <-QUOTE}

Thanks! :thumb: ;D

But it's odd that we have to disable a feature to make the final product work reliably.

[nodHead]

Also adding that I quite often get "Connection Reset" in Firefox 2.0.0.9 when just browsing around.

[_Rupert_]

Are ESET working on solving this?

[Big Apple]

{QUOTE-> Thanks! :thumb: ;D

But it's odd that we have to disable a feature to make the final product work reliably. <-QUOTE}

Couldn't agree more......it cannot be the purpose of a security module, to be disabled in order to use it properly.
This has been written about Kaspersky as well.......a lot of people couldn't get it to run properly and all they got as a tip: disable this, disable that etc.

All modules of Nod should work 100% and if that's not the case, they should have waited with releasing the final till every problem is ironed out. I have read far too many problems now and was reason for me to not to use it for a while.

[garyrh]

Version 3.0.560 also still has this problem of images not loading on some web sites including Esets.

[_Rupert_]

Yep.

I've decided to downgrade back to 2.70.39 for a while, until this bug has been resolved. It's too frustrating to tolerate unfortunately.

[saffron]

{QUOTE-> Yep.

I've decided to downgrade back to 2.70.39 for a while, until this bug has been resolved. It's too frustrating to tolerate unfortunately. <-QUOTE}

I upgraded back to V2.7 too.

[Big Apple]

I would call it a very big 'Downgrade' ;D

[ronjor]

Send them the info. http://www.wilderssecurity.com/showpost.php?p=1110076&postcount=2

[_Rupert_]

{QUOTE-> Send them the info. http://www.wilderssecurity.com/showpost.php?p=1110076&postcount=2 <-QUOTE}
Did that yesterday :)

[nodyforever]

{QUOTE-> Send them the info. http://www.wilderssecurity.com/showpost.php?p=1110076&postcount=2 <-QUOTE}


Details (http://www.wilderssecurity.com/showthread.php?t=190398) 8) ;D

[ronjor]

I would check my browser cache in case that might have something to do with it. Set the cache to a lower amount.

[matthewfarmery]

Im getting this too, its extremely annoying, It seems to effect forums for me, mainly phpbb powered, and mainly using the default theme, and its nearly always new posts, old post icons are fine, but also the new post button icon also keep disappearing, and I just get the text, I have tried to lower my browser cache,that has done anything, 2.7 had no issues, but 3 is just buggy, I may also downgrade also, seems to me, that version 3 needed at least a couple more RC cycles, releasing it with these issues and while its still buggy from other issues its just plain silly

[Marcos]

See here (http://www.wilderssecurity.com/showpost.php?p=1112117&postcount=26)

[Neal-UK]

I'm also getting images not loading unless I refresh IE with the latest Nod32 running on Vista. Was fine before.

[neut]

Same here (Vista x86/IE - but saw it XP/IE7 as well-, Firefox and Opera seem to be fine). The issue seems to occur when JavaScript code is used in a website to display a picture?
This bug surprised me, all the Betas and RC versions worked flawless.

Well, woke up my good old 2.70 from beyond the grave. :dry:

[Mercury_22]

{QUOTE-> See here (http://www.wilderssecurity.com/showpost.php?p=1112117&postcount=26) <-QUOTE}
Any time frame for this to be available ?8)
It will be a new version of NOD32 or just a fix ????

[nodHead]

Gosh that's good news. Can't wait for the new version. Thanks :thumb:

[nodyforever]

Here there is one of the examples that me happens while sailing with the FF with the EAV v3.


It me happens so much in the images like a certain slowness to sail in the sites to the point of giving the same mistake.

[ronjor]

Try Firefox in the Firefox safe mode on the start menu on those sites. Have you made any modifications to Firefox in the about:config file?

[nodyforever]

{QUOTE-> Try Firefox in the Firefox safe mode on the start menu on those sites. Have you made any modifications to Firefox in the about:config file? <-QUOTE}


Yes I altered some things in about:config but when I had the version v2.7 it was working perfectly and I had never constant problems of this type.


This was rare to happen or almost null in other words I use it with the same configurations that 2.7 was using with the version.


But really these mistakes give besides to me sailing notices a slowness to load the pages I find what is therefore that it gives me these mistakes.


Thanks

[ronjor]

Thank you nodyforever. I believe I would try the safe mode and if the images load correctly, I would guess a conflict exists in your settings and the new version of NOD.

NOD 3.0 is built differently than 2.7 as you know.

It also looks like ESET is working on the problem. http://www.wilderssecurity.com/showpost.php?p=1112117&postcount=26

[nodyforever]

{QUOTE-> Thank you nodyforever. I believe I would try the safe mode and if the images load correctly, I would guess a conflict exists in your settings and the new version of NOD.

NOD 3.0 is built differently than 2.7 as you know.

It also looks like ESET is working on the problem. http://www.wilderssecurity.com/showpost.php?p=1112117&postcount=26 <-QUOTE}


Could you explain me how I test it in safe way to see if really that is?



Thanks

[ronjor]

Close Firefox, then, start menu, Mozilla Firefox, Mozilla Firefox (safe mode) should get you there. Just choose "continue in safe mode."

[nodyforever]

{QUOTE-> Close Firefox, then, start menu, Mozilla Firefox, Mozilla Firefox (safe mode) should get you there. Just choose "continue in safe mode." <-QUOTE}


safe mode.


Thanks for help :)

[ronjor]

Great. You can change change your settings for the browser in the safe mode startup screen if desired.

[nodyforever]

{QUOTE-> Great. You can change change your settings for the browser in the safe mode startup screen if desired. <-QUOTE}


Did not I select anything in this window left the blank squares, it was necessary to click on someone?


Thanks

[ronjor]

{QUOTE-> necessary to click on someone <-QUOTE}Only if you wish to undo the changes you made to Firefox settings.

It won't affect the extensions you have installed but may help your browser to render images correctly without being in the safe mode.

If you click in the square that the pointer is pointing to, it will reset Firefox to the default settings.

[nodyforever]

{QUOTE-> Only if you wish to undo the changes you made to Firefox settings.

It won't affect the extensions you have installed but may help your browser to render images correctly without being in the safe mode.

If you click in the square that the pointer is pointing to, it will reset Firefox to the default settings. <-QUOTE}


The page shows up in these ways after selecting the option in which the pointer indicates:

[ronjor]

Looks good to me.

[nodyforever]

{QUOTE-> Looks good to me. <-QUOTE}


Thanked for your help in same 8)

[ronjor]

You are welcome.

[nodyforever]

Thanks Eset

+1 point

[starfish_001]

With build 566 I still seem to have some problems loading images on ebay and so other sites very strange.

Are others still having problems

[Joliet Jake]

I added JPEG, JPG and GIF to the exclusion list in HTTP section.

[SmackyTheFrog]

Is this issue related to HTTP pipelining? I've been seeing this issue across two different computers and that is the only thing I have found which seems to trigger it.

[starfish_001]

{QUOTE-> Is this issue related to HTTP pipelining? I've been seeing this issue across two different computers and that is the only thing I have found which seems to trigger it. <-QUOTE}

I would guess yes - eset not been very helpful so far ... been told to reinstall.

My test


Remove nod ....works add not random images missing ...

[NodboN]

{QUOTE-> Is this issue related to HTTP pipelining? I've been seeing this issue across two different computers and that is the only thing I have found which seems to trigger it. <-QUOTE}

Good pointer, that . . . . . :thumb:


{QUOTE-> I would guess yes <-QUOTE}

. . . . . . . my guess is as good as yours.