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dbbcpa
September 29th, 2007, 11:16 AM
Here is my log produced during install

[2007-09-29 09:51:17.859] Is program installed?
[2007-09-29 09:51:17.859] XML_ACCESS: C:\Documents and Settings\DOUGLAS BUTT - C:\Program Files\ESET\Install\setup.xml
[2007-09-29 09:51:17.859] Registry: old settings read
[2007-09-29 09:51:17.890] global.xml created
[2007-09-29 09:51:17.890] XML_ACCESS: C:\Documents and Settings\DOUGLAS BUTT - C:\DOCUME~1\DOUGLA~1\LOCALS~1\Temp\global.xml
[2007-09-29 09:51:17.890] XML_ACCESS: C:\Documents and Settings\DOUGLAS BUTT - C:\Program Files\ESET\Install\setup.xml
[2007-09-29 09:51:17.890] Main settings added
[2007-09-29 09:51:17.890] Engines nups
[2007-09-29 09:51:17.890] InstallPath added
[2007-09-29 09:51:17.890] LogPath added
[2007-09-29 09:51:18.078] EngineFile extracted
[2007-09-29 09:51:18.109] EngineFile extracted
[2007-09-29 09:51:18.140] EngineFile extracted
[2007-09-29 09:51:18.156] EngineFile extracted
[2007-09-29 09:51:18.171] EngineFile extracted
[2007-09-29 09:51:18.203] EngineFile extracted
[2007-09-29 09:51:18.421] XML_ACCESS: C:\Documents and Settings\DOUGLAS BUTT - C:\DOCUME~1\DOUGLA~1\LOCALS~1\Temp\nodtmpa\setupc.xml
[2007-09-29 09:51:18.421] SetupAddComponentDescToGlobal
[2007-09-29 09:51:18.421] Component added
[2007-09-29 09:51:18.421] Componet libraries
[2007-09-29 09:51:18.796] XML_ACCESS: C:\Documents and Settings\DOUGLAS BUTT - C:\DOCUME~1\DOUGLA~1\LOCALS~1\Temp\nodtmpb\setupc.xml
[2007-09-29 09:51:18.796] SetupAddComponentDescToGlobal
[2007-09-29 09:51:18.812] Component added
[2007-09-29 09:51:18.812] Componet libraries
[2007-09-29 09:51:18.984] XML_ACCESS: C:\Documents and Settings\DOUGLAS BUTT - C:\DOCUME~1\DOUGLA~1\LOCALS~1\Temp\nodtmpc\setupc.xml
[2007-09-29 09:51:18.984] SetupAddComponentDescToGlobal
[2007-09-29 09:51:18.984] Component added
[2007-09-29 09:51:18.984] Componet libraries
[2007-09-29 09:51:19.031] XML_ACCESS: C:\Documents and Settings\DOUGLAS BUTT - C:\DOCUME~1\DOUGLA~1\LOCALS~1\Temp\global.xml
[2007-09-29 09:51:19.031] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_BASE
[2007-09-29 09:51:19.031] - krnstp.dll
[2007-09-29 09:51:19.046] - ps_upd.dll
[2007-09-29 09:51:19.046] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_STANDARD
[2007-09-29 09:51:19.046] - ps_amon.dll
[2007-09-29 09:51:19.062] - ps_nod32.dll
[2007-09-29 09:51:19.062] - ps_dmon.dll
[2007-09-29 09:51:19.078] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_INET
[2007-09-29 09:51:19.078] - imon.dll
[2007-09-29 09:51:19.078] - ps_emon.dll
[2007-09-29 09:51:19.078] ExeLibs: Init
[2007-09-29 09:51:19.078] Cmd: 2 Exelib: NOD32MOD_WINNT_ENGLISH_BASE
[2007-09-29 09:51:19.093] - krnstp.dll
[2007-09-29 09:51:19.093] - ps_upd.dll
[2007-09-29 09:51:19.093] Cmd: 2 Exelib: NOD32MOD_WINNT_ENGLISH_STANDARD
[2007-09-29 09:51:19.109] - ps_amon.dll
[2007-09-29 09:51:19.109] - ps_nod32.dll
[2007-09-29 09:51:19.109] - ps_dmon.dll
[2007-09-29 09:51:19.125] Cmd: 2 Exelib: NOD32MOD_WINNT_ENGLISH_INET
[2007-09-29 09:51:19.125] - imon.dll
[2007-09-29 09:51:19.125] - ps_emon.dll
[2007-09-29 09:51:19.140] ExeLibs: Load Current State
[2007-09-29 09:51:19.140] Error: Couldn't open Administrator's XML : nod32.xml
[2007-09-29 09:52:21.359] Registry: root written
[2007-09-29 09:52:21.359] XML_ACCESS: C:\Documents and Settings\DOUGLAS BUTT - C:\DOCUME~1\DOUGLA~1\LOCALS~1\Temp\global.xml
[2007-09-29 09:52:46.562] XML_ACCESS: C:\Documents and Settings\DOUGLAS BUTT - C:\DOCUME~1\DOUGLA~1\LOCALS~1\Temp\global.xml
[2007-09-29 09:52:46.656] Deleting directory: C:\DOCUME~1\DOUGLA~1\LOCALS~1\Temp\NSetup\
[2007-09-29 09:52:46.687] Deleting directory: C:\DOCUME~1\DOUGLA~1\LOCALS~1\Temp\nodtmpa\
[2007-09-29 09:52:46.734] Deleting directory: C:\DOCUME~1\DOUGLA~1\LOCALS~1\Temp\nodtmpb\
[2007-09-29 09:52:46.765] Deleting directory: C:\DOCUME~1\DOUGLA~1\LOCALS~1\Temp\nodtmpc\
[2007-09-29 09:52:46.796] Exitcode: 111 CF

help!

rollers
September 29th, 2007, 11:48 AM
Have you tried clearing all temp files and then try the install in safe mode so nothing else interferes with it.

HiTech_boy
September 29th, 2007, 03:14 PM
1) What was / were your previous AV program(s) ?

2) Delete manually C:\Program files\Eset

3) As once suggested by Blackspear , download this tool:
http://www.nod32.it/getfile.php?tool=settmp
Extract it and run it . It will make your Temp variables to one only folder -> C:\Windows\Temp

4) Using Windows Explorer (a.k.a. My Computer) , navigate to C:\Windows and make sure folder with name Temp exits . If not , manually create it.

5) Download a fresh new installer from (just in case the old one may have got corrupted) :
Trial version (http://www.eset.eu/download/trial) or Full paid version (http://www.eset.com/download/registered_software.php)

6) Boot Windows in Safe Mode (http://support.microsoft.com/kb/315222) and attempt new installation from the ESET NOD32 installer file.

dbbcpa
September 29th, 2007, 03:16 PM
clearing temp files and running install in safe mode did it. Working fine now. Thanks!