(ESS) Slow startup on XPsp2 with beta2

[tosbsas]

I know thats in the bugs thread already, but this way IMHO it can be treated better

I just realized it today, cause normally I use hibernate, but there is a 30-35 sec lag in startup with this version of ess. Never saw that with 1b before.

I only can see the wallpaper, one time disk activity and than everything stays there, than startup continues.

Ruben

[tosbsas]

Could thi sbe one of the reasons?
http://www.wilderssecurity.com/showthread.php?t=183554

In my case pefwtdi ist set on system not automatic - was donde so be eset, I didn't touch it

Ruben

[vapor]

ESS beta 2's splash screen sits there for about 60-70 secs on my machine when I boot up. Beta 1b did not have this problem. I've seen several posts commenting on this, but nothing from ESET about a fix.

Anyway, if thought I'd create a separate thread since it seems to be an issue that's getting lost in the shuffle. If there's a response from ESET, could someone point me in the right direction, please?

Everything else is working fine with beta2 for me.

XP SP2
Intel 2.0 gHz processor
1 Gig ram.
8)

[tosbsas]

Yes I started a similar thread too which was closed, but no answer so far from anyone from eset.

Pllleaaase could someone look into that - its frustrating to restart right now

Ruben

[The_Duality]

Actually, I have only just started having the same problem with 2.7. Startup takes much longer than usual - with ekrn.exe taking a large chunk of CPU for a while. So maybe it is something to do with a recent update? *shrugs*

Try disabling the splash screen. That always used to speed up startup for me for some reason.

[BarneyBadass]

It's actually kind of disheartening that we don't hear anything back from ESET on this..

I'm still experiencing some of the problems where I can't read other messages from other apps that insist on cramming their msg into a box in the middle of the screen!

ARGH...

Is anyone there ???? are you listening??? Are you going to at least reply and acknowledge the the issue and say that you are either going to address and resolve this or you've decided to just pass gas on the topic.

How about this... Perhaps ESS let you drag the splash to somewhere on the screen... and they can remember the coordinates and put it there when they come up..

Or.. they could put in a splash yes / no configuration switch the end abuser can manipulate...

You guys have anything to say about any of this?

[OMEGA_RAZER]

There is a switch to turn it off in advanced options.

[jackm]

I'm experiencing the same startup delay.

[tosbsas]

at least here its in no way the splash - splash is fat here, but after login I get the wallpaper for about 40 sec with no disk aktivity

Ruben

http://www.wilderssecurity.com/showthread.php?t=183755

[Marcos]

We have found some minor bug in the code that could be responsible for that delay. It will be fixed in future installers so hopefully it will fix your problem too.

[tosbsas]

any hope of getting a slipstream fix before that - reboot is so ugly right now

Ruben

[rendez2k]

Yup, takes about an extra 2 mins with my XP boot up time now. Splash screen just sits there with little activity going on. Is the PC unprotected during this time?

[Optimist]

{QUOTE-> Yup, takes about an extra 2 mins with my XP boot up time now. Splash screen just sits there with little activity going on. Is the PC unprotected during this time? <-QUOTE}

I agree with that!

[GWA]

I had the same problem until this morning when I uninstalled Prevx 2.0 from my computer. Now the ESS splash goes away quickly and in general, my computer and browsing are much faster. For those of you with the long delay in ESS' GUI initiating, could there be a connection regarding Prevx? CHUCK

[rendez2k]

Well I don't have Prevx, but I do have PeerGuardian.

[tosbsas]

I use regrun, but as far as I can see, Marcos is saying it has to do with beta 2 - anyway beta 1b didn't have that problem, so they gone get to it - hopefully with a slipstream and not with a new beta, that might take looooong

Ruben

[Elwood]

I'm running no other security programs besides ESS (XP SP2 HE) and since I unchecked "Networks drives", I haven't had a problem.

Wilders Security Forums - View Single Post - Smart Security Beta 2 Bug Reports (http://www.wilderssecurity.com/showpost.php?p=1065460&amp;postcount=19)

I'm on At&t wireless.

[GWA]

Well (!) I guess we are all correct... All I know is that whatever was causing it, removing Prevx fixed it for me, but I understand all the potential variables and software issues (in ESS and other) that can interact and create similar symptoms. One thing for sure, the more I see of ESS the more I like it, and I strongly expect to upgrade when it is available. Thanks all. CHUCK ;D

[tosbsas]

thats not helping here

Ruben

[divedog]

I was having the same problem. I switched to AV only and it went away, perhaps something to do with the firewall at startup. I had no problems with 1b. Running XP.

[tosbsas]

yeah,suspect the same - no problem with1b here, but now

Ruben

[y0sh1]

Well, when the Splash Screen freezes on startup on my machine, it won't allow me to access anything else on my machine. It just hangs and ties up the entire machine. Any suggestions?

[GWA]

Yes, the most consistent thing about this bug is that it is inconsistent. Now, all of a sudden, even with Prevx uninstalled, the delay has returned on my computer. I sure can't wait for a new build or patch. Yes, I understand this is a beta and that bugs are to be expected, but a timely correction would be nice too!

[ASpace]

{QUOTE-> I sure can't wait for a new build or patch. Yes, I understand this is a beta and that bugs are to be expected, but a timely correction would be nice too! <-QUOTE}

Just my $0.02 . No need of rush or timely correction for all things . The idea of any beta is to create a new product and to have it final and make people buy it . ESET will earn money of it . The beta doesn't bring ESET any money at the moment but only some minuses. The purpose is to find the bugs and to fix the bugs not fast but before final release. The purpose is not to use the products for free for some months with less possible bugs every day because of new beta or fix-update , the purpose is to find the bugs and to report them , everything else is up-to-them . In case they can have only 1 beta but manage to correct everything before final , then why not ? I am sure they'll make great final. Just my opinion... :thumb:

[tosbsas]

@Hitechboy
you are right and you are not. Its beta and bugs are to be expected, even some feature are still missing, but this restart delay is kind of unnerving, cause at times you need to restart (:-(( so this is why I was asking for a slipstream or something like that, please

Ruben

[y0sh1]

{QUOTE-> @Hitechboy
you are right and you are not. Its beta and bugs are to be expected, even some feature are still missing, but this restart delay is kind of unnerving, cause at times you need to restart (:-(( so this is why I was asking for a slipstream or something like that, please

Ruben <-QUOTE}


I agree with you. Something as crucial as a Splash Screen hanging up systems should be dealt with in a somewhat quick manner. I cannot even use my system unless I am in Safe Mode. The Splash Screen disables my entire system, and I cannot uninstall ESS in Safe Mode. So I am stuck using my machine in Safe Mode until the problem is resolved. I'm sure there are other's who cannot use their systems to their full potential either because of this issue. Not being able to uninstall a Beta release should raise some flags.

[tosbsas]

@Yosh1
can you -maybe disable splash screen in Ess config??

Ruben

[kC_]

{QUOTE-> and I cannot uninstall ESS in Safe Mode. So I am stuck using my machine in Safe Mode until the problem is resolved. <-QUOTE}

safe mode/disable eset services, then reboot & uninstal

[ASpace]

{QUOTE-> I cannot even use my system unless I am in Safe Mode. The Splash Screen disables my entire system, and I cannot uninstall ESS in Safe Mode. So I am stuck using my machine in Safe Mode until the problem is resolved <-QUOTE}

Running from within Safe Mode with Networking without firewall might be dangerous!!!

Do the following:
1) While in Safe Mode , goto Control Panel -> Administrative Tools -> Services
Find ESET's service , right click it and set it to Manually . Restart the computer in Normal Mode .

2) Your computer will now work unless ESS is not the case of the problems . No matter that the splash screen will be present , goto Control Panel -> Add/Remove programs and uninstall ESS.

In case you have problems uninstalling , download a fresh installer of ESS from http://www.eset.eu/download/beta/ and run it . Let it Remove the current ESS . Reboot back in Normal mode :thumb:

3) After this make sure you a firewall and AV (at least Windows Firewall) ON


EDIT: kC was faster :)

[GWA]

{QUOTE-> Just my $0.02 . No need of rush or timely correction for all things . The idea of any beta is to create a new product and to have it final and make people buy it . ESET will earn money of it . The beta doesn't bring ESET any money at the moment but only some minuses. The purpose is to find the bugs and to fix the bugs not fast but before final release. The purpose is not to use the products for free for some months with less possible bugs every day because of new beta or fix-update , the purpose is to find the bugs and to report them , everything else is up-to-them . In case they can have only 1 beta but manage to correct everything before final , then why not ? I am sure they'll make great final. Just my opinion... :thumb: <-QUOTE}

I've had (and still do have) a subscription for NOD32 and have for several years - thank you very much. I do not need an explanation about what beta testing is. Thanks. CHUCK

[psychokilla]

Ooooh Beta Handbags at dawn. ~Snip - Off topic comment removed.~ The Eset Beta made me install windows 3 times in days as I thought it was something else. It wasn't

[ronjor]

If users decide to beta test ESS software, keep these words in mind.{QUOTE-> Please remember that this is still a BETA which may suffer from severe bugs. We do not recommend installing it on production systems. <-QUOTE}http://www.wilderssecurity.com/showthread.php?t=183490

[vapor]

{QUOTE-> I'm running no other security programs besides ESS (XP SP2 HE) and since I unchecked "Networks drives", I haven't had a problem. <-QUOTE}

I have no other security programs running other than Windows Defender. I unchecked network drives and it didn't have any effect.

On my machine this happens consistently on every reboot. I understand its beta and that's the way it goes, but this is a pretty significant annoyance for a lot of XP users (it seems). Some are already dumping ESS beta2 because of this. So IMO, it might benefit ESET to fix this sooner rather than later, so they don't loose too many testers. The larger the test base the better the final product, after all.

*puppy*

[fosius]

Marcos still no fix for this problem? It is very annoying for me to wait 60 secs for splash screen to disappear.

[ufg8r101]

Its not only XP2...Vista here...and same problem!!!

I have disabled the splash screen, but that doesnt help. I have done everything I can think of, and basically, sometimes it will loads after a few minutes (yes...MINUTES)...sometimes it hangs and I have to hard reset.

Everytime I have to restart, I now have to use "System Restore" from Safe Mode. For some reason, going back to a restore point (while ESS is still on the system for that restore point)... it will load (eventually)

All other versions have worked beautifully. Beta 2 seems to be the nightmare.

[y0sh1]

Have there been any updates to this slow startup? I fixed my splash screen problem, but now ekern.exe locks up the entire system, and cannot use a single thing, not even Task Manager, I have to do a hard shutdown and boot into Safe Mode to disable the processes.

[tosbsas]

no , I am hoping for a hotfix too -pleeease Marcos

Ruben

[TBR]

Any progress on this, i've seen it on 3 different Machines now, on Vista and on XP?

[Degine]

Hmm there was me thinking it was another program, but you're right the tray icon for ESS takes the longest to load. I usually don't boot more then 3 times a day so the extra ~40 seconds isn't that much of a problem for me, but still it's odd this wasn't in the previous beta and pops up all of a sudden.

I hope you guys at Eset figure it out, untill then I'll just be a bit more patient.;)

And it is called beta after all.

[Bunkhouse Buck]

I am using XP Pro SP2 and I have disabled the splash screen. The actual boot up process time on my machine is about the same as the production version of NOD32, and I have a lot of programs that load. However, there is far longer initial start-up CPU usage (about four minutes) than NOD32.

[tosbsas]

Marcos says it will be fixed in the next beta

Ruben

[ASpace]

May I join in about the topic (in the list of complainers ;D) . Every restart is real pain in the a** ;D Ah , this beta...

No problems if NOD32 v2 are installed :thumb:

[tosbsas]

welcome within the suffering (:-))

Ruben

[TBR]

A hotfix for this really should be provided ASAP.

[jackm]

Given ESET's position on providing providing a timely patch for this issue (ie not providing one, just wait for the next beta) I hope that their patching system for the production version is absolutely flawless! Otherwise it could be said that ESET failed to take reasonable advantage of the perfect opportunity to test the patching ability of ESS while it was still in the beta phase.

[OMEGA_RAZER]

They've already done it before. We all had "this beta will expire in 6 days" and then we all didn't and none of us changed anything on our own ;)

[DGMurdockIII]

I get this as well

[johnms]

Hello
this is my 1st post here and i write to ask for help if there is any sollution on my problem.

I installed the beta version of NOD32 (the antivirus). Everything worked fine. I later decided to install the beta version of the Smart Security (with the firewall). After a couple of days or so, i experienced the same slow startup on my Windows XP. Besides that i also experienced that the whole system seems slower. For example, when i used to record a DVD on 6x, the buffer (nero) would be OK. But now, on same speed and with all progams closed (using task manager, enditall2, starter) the nero program cannot write in same speed as before.

I then decided to uninstall the Esset application via normal way. But unfortunately the problem remains.

Is there any idea why is this happening? I checked for virus but nothing..or spyware. Did i miss something about the uninstallation because i read somewhere that we should do this via Safe Mode?

Thanks in advance,
John

[wiak]

i got same problem on Vista x86
and its even worse!, also NOD32 Antivirus 3.0 hangs on startup!
after a delay

problem is in NOD32 AntiVirus 3.0 Beta 2 and Eset Smart Security Beta 2
wreel
and i dont have any peerguardian or anything of that sort:o

[bjevers]

For those with Vista what has helped me with ESS startup issuses is to change the startup type of the Eset Service from Automatic to Automatic (Delayed Start).

[PatG]

May I join the crowd w/XP SP2? Installed last night, all went well. Stayed up late reading about it, then this morning.....BOINGGGGGGGG! Hangs on booting w/the flash screen even tho I have it turned off. AFTER numerous reboots, finally ran right. If this continues will have to uninstall and go just w/the AV until its fixed. Very frustrating. :(

[wiak]

set the "Eset Service" to delayed start
should help did for me:thumb:

[tosbsas]

thats true for xp too?

Ruben

[PatG]

{QUOTE-> set the "Eset Service" to delayed start
should help did for me:thumb: <-QUOTE}

Please give me a "How To". :-\

[ASpace]

This is option for Vista only . In XP Services can be set to Automatic , Manual , Disabled , in Vista there are other options . At least I am not aware of option to delay the service

[fredra]

Hi
Quick note.
This slow startup in XP, appears to have been fixed in the RC1 Beta Release. It now takes 15 secs on my PC as opposed to 1 min 55 secs with 1B.

See the "sticky" at the top.

http://www.wilderssecurity.com/showthread.php?t=186164

Cheers ;D