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mikeyluke
August 18th, 2007, 11:05 AM
Greetings everyone. Yesterday I had to do a non-destructive recovery on my computer. Consequently I have to do a reinstall of eset. Problem is, when I try to download, my old username/password doesn't work. Do I need a new username/p-word? I still have 6mo. left on my subscription. In the meantime I installed the 30 day trial version. By the way,my non destructive recov. wiped all traces of nod-32. Any help would be greatly appreciated.

mikey
ASpace
August 18th, 2007, 11:26 AM
Hi!

Perhaps you entered your username and password in a wrong way .
It is recommended to use Copy/Paste . Read this:
http://www.wilderssecurity.com/showthread.php?p=907626#post907626

If you still can't download and the update servers fail to accept your license , contact the reseller/distributor you bought NOD32 from or ESET TechSupport:
http://www.eset.eu/support/form
mikeyluke
August 18th, 2007, 12:25 PM
Yeah ,did all that. My password and username show up as invalid.
ASpace
August 18th, 2007, 02:02 PM
Contact ESET and let us know what happened . Good luck! :thumb:
ellison64
August 19th, 2007, 08:10 AM
{QUOTE-> Hi!

Perhaps you entered your username and password in a wrong way .
It is recommended to use Copy/Paste . Read this:
http://www.wilderssecurity.com/showthread.php?p=907626#post907626

If you still can't download and the update servers fail to accept your license , contact the reseller/distributor you bought NOD32 from or ESET TechSupport:
http://www.eset.eu/support/form <-QUOTE}

I purchased a licence for nod yesterday as its running so well.However the copy and paste into nod doesnt seem to activate it.I thought first id been sent the wrong user name /serial etc.I finally typed both in and it worked.Copy and paste definitly doesnt work for me when trying to register nod.Im not 100% sure whther its a nod thing or my system.However might be worth typing rather than copy and pasting.
ellison