"Acronis Loader Fatal Error" Not Fixed ? Alternatives ?

[mattad]

When I try to start TrueImage 10 from CD I got an error message

Acronis Loader Fatal Error;
boot drive partition not found
press <enter> to try to boot your OS.

This error was discussed in the following thread before:

http://www.wilderssecurity.com/showthread.php?t=126332

In this thread an Acronis support member gave the hint to download
an additional, special ISO image, burn it on a CD, FIX the hard disc with it and try again.

Since this recommendation was given in April 2006 (over a year ago!!) I would have thought that the error is fixed in the newest releases of TrueImage. Much to my surprise it is not.

Obviously this is a bug in TrueImage not in Win2000, because because other programs like Paragon Drive Backup could handle this kind of hard discs without problem.

So do I really still have to download the ISO image to burn it, to fix it and to restart again ???

Or is there a shorter way meantime ?

What is the error at all ? Why do the fix Master Boot Record (MBR) need a fixing ?

Matt

[Acronis Support]

Hello mattad,

Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).

Please be aware that the thread you pointed to describes the different issue.
In your case, please make sure you use the latest build (4942) (http://www.acronis.com/homecomputing/support/updates/) of Acronis True Image 10.0 Home (http://www.acronis.com/homecomputing/products/trueimage/features.html). To get access to updates you should first register (http://www.acronis.com/homecomputing/registration/) your software. Don't forget to recreate Acronis Bootable Rescue Media after updating.

If updating doesn't solve the problem, please try booting with "acpi=off noapic" parameter as it is described in Acronis Help Post (http://wilderssecurity.com/showthread.php?t=55317).

If the issue persists, please collect some information to let us investigate it thoroughly:

Please create Acronis Report as it is described in Acronis Help Post (http://wilderssecurity.com/showthread.php?t=55317).

Then submit a request for technical support (http://www.acronis.com/homecomputing/my/support/). Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

Thank you.
--
Marat Setdikov