ronjor
July 26th, 2007, 01:49 PM
-{ Quote: "July 26, 2007 (Computerworld) -- Microsoft customers can now request a hot fix by e-mail, avoiding the hassle of reaching the company's support staff on the phone.
In a blog post, Steve Patrick, who works in a Microsoft group within support services, provided a link to an online form where customers can enter their e-mail address and the desired hot fix by referencing its associated Knowledge Base article number. Microsoft's support will e-mail a download link for the hot fix within eight business hours, the form notes." }-Story (http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9028080)
In a blog post, Steve Patrick, who works in a Microsoft group within support services, provided a link to an online form where customers can enter their e-mail address and the desired hot fix by referencing its associated Knowledge Base article number. Microsoft's support will e-mail a download link for the hot fix within eight business hours, the form notes." }-Story (http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9028080)