Error E000101F4

[dreifels]

- got notbook winxp prof from repair with replaced hdd.
- installed ADDS successfully and set partitions.
- difference to old HDD: now I made C:, E:, F:, G:, H: while old HDD had C:, E:, F:, G:, H:, I:
- run restore of old complete backup stored by windows for drives C: - H: and system
- ADDS no longer works, I run uninstall by windows
- boot
- run install of ADDS new (complete), installation successfully w/o errors
- boot
- click ADDC image and get
"Error E000101F4: Acronis Disk Director Suite has not found any hard disk drives"

[dikdirk]

I got the same error with DDS when trying to install it. The installation completes till the end, even the shortcuts are placed on the desktop and then I get the error: No hard disks found.

I see in most of the topics about this problem that Acronis recommends to install the latest acronis snapapi drivers. I did that, the problem persists. My log file looks like this (I have a C and an F drive (logical)):

Init log on Windows NT 5.1 build 2600 Service Pack 2 Tue Jul 24 12:00:48 2007
process 4036 \Device\HarddiskVolume1\Program Files\Acronis\TrueImageHome\TrueImage.exe
Init kernel 0x0
Init status: 0x0 mode flags: 0x11 flags: 0x0 minint: 0 refcount: 1
libver: 0x3010149 (build 329) drver: 0x3010149 (build 329)
shared size: 0x4AC6A00
Get drives status: 0x0 drives: 1
Open drive 1 handle: 0x2FD5A80 status: 0x0
Get drive info 0x2FD5A80 status: 0x0
drvnum: 0x1 biosnum: 0x80 flags: 0x2
bus: 0x1 bustype: 0x3
bps: 0x200 spt: 0x3F tpc: 0xF0 total size: 0x6FCCF30
Int13-08: wCX: 0xFDFF bDH: 0xEF
Int13-41: bAH: 0x0 wCX: 0x0
Int13-48: wSize: 0x0 wFlags: 0x0 dwCylinders: 0x0 dwHeads: 0x0 dwSecPerTrack: 0x0 qSectors: 0x0 wSectorSize: 0x0
desc: FUJITSU MHV2060BH PL 892C
CloseHandle 0x2FD5A80 status: 0x0
Get volumes status: 0x0 volumes: 2
Open volume 1 handle: 0x2FD4EC8 status: 0x0
Get volume info 0x2FD4EC8 status: 0x0 flags: 0x6
volnum: 0x1 letter: C: size: 0x4827C81
drvnum: 0x0 start: 0x0 size: 0x0
desc: \Device\HarddiskVolume1
Get volume info 0x2FD4EC8 status: 0x0 flags: 0x6
volnum: 0x1 letter: C: size: 0x4827C81
drvnum: 0x0 start: 0x0 size: 0x0
desc: \Device\HarddiskVolume1
Get volume info 0x2FD4EC8 status: 0x0 flags: 0x6
volnum: 0x1 letter: C: size: 0x4827C81
drvnum: 0x1 start: 0x3F size: 0x4827C81
desc: \Device\HarddiskVolume1
CloseHandle 0x2FD4EC8 status: 0x0
Open volume 2 handle: 0x2FD4EC8 status: 0x0
Get volume info 0x2FD4EC8 status: 0x0 flags: 0x5
volnum: 0x2 letter: F: size: 0x27A3A91
drvnum: 0x0 start: 0x0 size: 0x0
desc: \Device\HarddiskVolume2
Get volume info 0x2FD4EC8 status: 0x0 flags: 0x5
volnum: 0x2 letter: F: size: 0x27A3A91
drvnum: 0x0 start: 0x0 size: 0x0
desc: \Device\HarddiskVolume2
Get volume info 0x2FD4EC8 status: 0x0 flags: 0x5
volnum: 0x2 letter: F: size: 0x27A3A91
drvnum: 0x1 start: 0x4827CFF size: 0x27A3A91
desc: \Device\HarddiskVolume2
CloseHandle 0x2FD4EC8 status: 0x0
Done lib status 0x0
Done log

[dikdirk]

sorry the log file I posted was form TI (which by the way gives the same error), this is the one from DDS:

Init log on Windows NT 5.1 build 2600 Service Pack 2 Tue Jul 24 12:34:34 2007
process 2928 \Device\HarddiskVolume1\Program Files\Acronis\Acronis Disk Director\OSSelectorSetup.exe
Init status: 0x0 mode flags: 0x71 flags: 0x2 minint: 0 refcount: 1
libver: 0x3010149 (build 329) drver: 0x3010149 (build 329)
shared size: 0x3C24600
Get drives status: 0x0 drives: 1
Open drive 1 handle: 0x15C50A8 status: 0x0
Get drive info 0x15C50A8 status: 0x0
drvnum: 0x1 biosnum: 0x80 flags: 0x22
bus: 0x1 bustype: 0x3
bps: 0x200 spt: 0x3F tpc: 0xF0 total size: 0x6FCCF30
Int13-08: wCX: 0xFDFF bDH: 0xEF
Int13-41: bAH: 0x0 wCX: 0x0
Int13-48: wSize: 0x0 wFlags: 0x0 dwCylinders: 0x0 dwHeads: 0x0 dwSecPerTrack: 0x0 qSectors: 0x0 wSectorSize: 0x0
desc: FUJITSU MHV2060BH PL 892C
CloseHandle 0x15C50A8 status: 0x0
Get volumes status: 0x0 volumes: 4
Open volume 1 handle: 0x15C5928 status: 0x0
Get volume info 0x15C5928 status: 0x0 flags: 0x8
volnum: 0x1 letter: C: size: 0x4827C81
drvnum: 0x0 start: 0x0 size: 0x0
desc: \Device\Harddisk0\Partition1
Get volume info 0x15C5928 status: 0x0 flags: 0x8
volnum: 0x1 letter: C: size: 0x4827C81
drvnum: 0x0 start: 0x0 size: 0x0
desc: \Device\Harddisk0\Partition1
Get volume info 0x15C5928 status: 0x0 flags: 0x8
volnum: 0x1 letter: C: size: 0x4827C81
drvnum: 0x1 start: 0x3F size: 0x4827C81
desc: \Device\Harddisk0\Partition1
CloseHandle 0x15C5928 status: 0x0
Open volume 2 handle: 0x15C5928 status: 0x0
Get volume info 0x15C5928 status: 0x0 flags: 0x8
volnum: 0x2 letter: F: size: 0x27A3A91
drvnum: 0x0 start: 0x0 size: 0x0
desc: \Device\Harddisk0\Partition2
Get volume info 0x15C5928 status: 0x0 flags: 0x8
volnum: 0x2 letter: F: size: 0x27A3A91
drvnum: 0x0 start: 0x0 size: 0x0
desc: \Device\Harddisk0\Partition2
Get volume info 0x15C5928 status: 0x0 flags: 0x8
volnum: 0x2 letter: F: size: 0x27A3A91
drvnum: 0x1 start: 0x4827CFF size: 0x27A3A91
desc: \Device\Harddisk0\Partition2
CloseHandle 0x15C5928 status: 0x0
Open volume 3 handle: 0x0 status: 0x14
Open volume 4 handle: 0x0 status: 0x14
Done lib status 0x0
Done log

[dreifels]

need to install XP new on other drive, then format c: and install XP new on c: and delete the fomer. 2 days work until I got intalled all, but the only way to get a correct working XP and hdd for the notebook.