can't restore to different Compact Flash

[rabinowitz]

Using Acronis True Image 10.0 running on C: under Win XP, I did a full backup of a bootable compact flash (D:) containing a bootable Windows XP Embedded image. The size of this compact flash was 2 GB.

I then replaced the 2 GB flash with a 4 GB flash and tried to do a restore to that 4 GB flash asking it to delete existing partitions on the flash. When I try to select the compact flash as the destination drive, Acronis won't let me select it.

This is all being done on the same system. I'm puzzled why you can't restore to a flash larger than the flash I did the original backup of. I've had no problem restoring a backup from a 4 GB flash to another 4 GB flash.

Any ideas why I can't restore to a large volume.

Thanks,

Art

[MudCrab]

You should be able to restore to a larger drive. Maybe TI didn't refresh the drive data correctly.

Did you try restarting TI after inserting the 4GB card?
Or maybe even restart Windows and then insert the 4GB card and then run TI and see if it works.

[Acronis Support]

Hello rabinowitz,

Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).

Please make sure the destination flash drive is formatted the same way the original one was (i.e. if the original was formatted as a hard drive, the new one should be formatted as hard drive as well).

Please make sure you use the latest build (4942) (http://www.acronis.com/homecomputing/support/updates/) of Acronis True Image 10.0 Home (http://www.acronis.com/homecomputing/products/trueimage/features.html). To get access to updates you should first register (http://www.acronis.com/homecomputing/registration/) your software.

If updating doesn't solve the problem, please download the latest version of Acronis drivers (http://download.acronis.com/support/SnapAPI_l_s_e.zip), unpack the archive and install unpacked MSI package.

If the issue persists, please collect some information to let us investigate it thoroughly:

Please create Acronis Report and Windows System Information as it is described in Acronis Help Post (http://wilderssecurity.com/showthread.php?t=55317).

Then submit a request for technical support (http://www.acronis.com/homecomputing/my/support/). Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

Thank you.
--
Marat Setdikov

[rabinowitz]

After updating to build 4942 and downloading the latest drivers. the problem isn't resolved. I've turned in a request for tech support with the report.txt and .nfo files attached.

Thanks,