Management Console requires Remote Agent Service restart

[transmodus]

When I try to connect to a machine running Remote Agent, Management Console hangs. The name of the machine I am trying to connect to is correctly shown in the lower right corner of the Console screen, and the Task Manager reports Management Console as "Running". At the same time, I only get an hourglass cursor *UNTIL* I restart Remote Agent service on the remote machine I am trying to connect to. As soon as I do this, the Management Console screen refreshes, and I am able to see my choices, Pick the Category and all. It happens infallibly every time I try to connect to that specific computer. What's wrong?

Background:

Windows XP SP2 on both computers,

Acronis Backup Server 1.1.577
Acronis Group Server 1.0.177
Acronis True Image Workstation 9.1.3887
Acronis True Image Mgmt Console 9.1.3887
Acronis Universal Restore 9.1.3886
on host computer,

Acronis True Image Agent 9.1.3887
on remote computer

[Acronis Support]

Hello transmodus,

Thank you for choosing Acronis Remote Workstation Disk Backup Software (http://www.acronis.com/enterprise/products/ATICW/).

Please notice that it's recommended to keep all components the same build in order for them to interact properly.

Please see this post (http://www.wilderssecurity.com/showpost.php?p=1011944&postcount=6) for explanations and instructions.

Thank you.
--
Marat Setdikov