who here is on bt broadband and has a bt home hub?

[lodore]

Hello,
who has bt broad band and the rubbish useless bt home hub?
it worked fine for a few weeks.
now it disconnects me everynight and when connected laggs me tons.
it makes the online game i play impossible.
anyone having similar problems?
i might buy a cheap buffalo router to replace it and plug the home hub in to it for the bt voip phone thing
lodore

[TonyW]

I haven't bothered with the home hub even though I keep getting emails/letters in post about upgrading to wireless. If I had a laptop, I might see the benefit, but otherwise I see no point in my case.

[Meriadoc]

-{ Quote: "who has bt broad band and the rubbish useless bt home hub?..it makes the online game i play impossible. anyone having similar problems?" }-
I've heard and read about so many problems with home hub and how poor the service is I hesitate to offer anything. But, you should first ring BT, 0845 600 7030, 24/7.
Failing that:D have a look at your connection. - are you plugged into the master socket, have you checked your home for interference, have filters on everything and in the right places...signal to noise ratio. S/N is a good starting point.

[lodore]

once i get my ethernet card setup tomorrow i will plug in my old router to see if that works better.
i dont have a master socket.
i plug in to the normal phone socket then have to use a filter.
i have had this setup for years.
i first had problems when i upgraded to 2mb.
then in the end it settled down and worked great.
then i got the home hub fine for a few weeks and now rubbish.
if my old router works fine it must be a problem with the home hub and not my line.
lodore

[Meriadoc]

Good idea to see if theres a difference, I didn't think you had a spare as you were gonna buy one. At least that way you can see if your one of those who's having problems with a homehub.

[lodore]

-{ Quote: "Good idea to see if theres a difference, I didn't think you had a spare as you were gonna buy one. At least that way you can see if your one of those who's having problems with a homehub." }-
the old router is even worse.
i will ring up the bt number posted above.
ok they basically told me to do the basics e.g. ipconfig and ping.
they checked the line and said it was fine.
i told them im getting a ehternet card tomorrow.
they told me to change over the micro filter.
i changed the micro filter and will see how it goes.
if it still disconnects with the ethernet card i will ring them back.
lodore

[Meriadoc]

Yep, sounds like S/N, static maybe interference prob that's what BT are telling you as well with the filter. Might be wise to have a look around for a like diagram of your setup (have you a home network, fax...etc) and look where the filters go.

dslzoneuk (http://www.dslzoneuk.net/)

[lodore]

i have installed the pci ethernet card and now the internet is really fast
i can watch a video on youtube or watch a movie trailer and it streams faster than i can watch it.
but then it goes really slow until i restart the router.
so i might buy a new microfilter.
i have two phone sockets.
both have microfilters.
lodore

[Meriadoc]

Insist they send you some, (if you have to, insist on them being free.)
Not all micro filters are the same though, BTs are middle of the road.
-{ Quote: "i have two phone sockets. both have microfilters." }-
Remember every telephony device. eg everything from telephones and faxes to digital boxes like 'Sky') must pass a filter.
-{ Quote: "i dont have a master socket." }-
BT Master socket (main BT telephone socket)