antivir pe major update failing?!!

[mich]

it's about two days that i have couldn't update the antivir pe.

has anyone else had this problem too?

is it the server problem?

thank you.!!!! ??? ???

[Londonbeat]

Currently using it on a setup, just updated to signature version 6.38.01.169 with no problems.

[sukarof]

I have had the same problem for a couple of days, but all of a sudden the update happens (but only when I do manual updates) but it takes 2-3 minutes. Ah, well I am just testing its time to try another one anyway.

[mich]

ok! just look at to the avira forum and judge yourself:

http://forum.avira.com/thread.php?threadid=22463

http://forum.avira.com/thread.php?threadid=22462

http://forum.antivir-pe.de/thread.php?postid=190187#post190187


are you still sure that there's no updating problem? sure i'm not.!!!!!!!!! >:(

[Londonbeat]

{QUOTE-> ok! just look at to the avira forum and judge yourself:

http://forum.avira.com/thread.php?threadid=22463

http://forum.avira.com/thread.php?threadid=22462

http://forum.antivir-pe.de/thread.php?postid=190187#post190187


are you still sure that there's no updating problem? sure i'm not.!!!!!!!!! >:( <-QUOTE}

Clearly there is a problem. But it's not affecting me ATM.

[mich]

ok!! thanks for the quick reply.

does anybody else have this problem too? :blink:

[stapp]

After waiting and trying for 3 days a really big update this afternoon, took nearly 4 minutes. Obviously the servers must have been struggling to get this big update out to everyone.

[MalwareDie]

Not me. mine worked the very first time though it took a while.

[C.S.J]

god help the dialup users if everyone says it takes a while..... :wacko:

[pilotart]

{QUOTE-> god help the dialup users if everyone says it takes a while..... :wacko: <-QUOTE}It is more the ability to get on a server than download speed.

Both my systems were already updated yesterday (5MB+) on dial-up and now, on WiFi, no server connection.

[likuidkewl]

I had been having this issue for the last week or so. Regrettably I had to uninstall as the manual updating was beginning to be a major pain on 2 of the 5 pcs. Since they are "safe use" pc's I installed eTrust 7.1 :o until VBA32's new lowered usage solution becomes available. ;)

[Doc Serenity]

I just checked for my updates due to your post.
I had no problem getting my update. I did, however, find that I had made a mistake when I set up my scheduler.
Update was slow.
I think Antivir is a very good av but I'm also starting to think that it's not quite polished yet.
Oh well. We'll see.
Doc

[the Tester]

I had trouble getting the update for three days.Couldn't connect today either.
No problem anymore.
I switched to Avast.

[Blackcat]

{QUOTE-> god help the dialup users if everyone says it takes a while..... :wacko: <-QUOTE}
That's why dial-up users should seriously consider the Premium Servers ;)

[C.S.J]

nope, it will still be the same crap speed.

they should consider broadband, even if its just 1mb... still very cheap. :)

but thats just my opinion eh. ::)

[lodore]

{QUOTE-> nope, it will still be the same crap speed.

they should consider broadband, even if its just 1mb... still very cheap. :)

but thats just my opinion eh. ::) <-QUOTE}
sometimes broadband is cheaper than dialup to get people to buy it instead of dialup
lodore

[C.S.J]

back OT ....

avira seem to be once again having problems, hmm.

nod32 had its week of dissapointed people, and now its aviras turn. lol

swings and round-a-bouts

[lodore]

{QUOTE-> back OT ....

avira seem to be once again having problems, hmm.

nod32 had its week of dissapointed people, and now its aviras turn. lol

swings and round-a-bouts <-QUOTE}
it sure does have its problems sometimes.
my sister sometimes has problems updating on the rubbish connection at her student accomodation
lodore

[extratime]

I use the free edition on a secondary low-risk PC and I have to say Avira's update servers really suck big time. If they think this will ever make me move to a Premium license they must be delusional.

I just gave up and manually downloaded the latest virus definition file (all 16 odd megs) and did a manual update.

http://www.avira.com/en/support/support_downloads.html

[mich]

i'm wondering !! 5 days past but still no successfull update!!!??? what's going on to the avira's update servers?
it's really ashame for avira!! ??? >:( >:(

[one111]

I've gotta tell you guys, I've been using Avira for three months now and haven't had any problems updating. I update more than once a day and it always goes smoothly and quickly. Maybe the Premium has better servers.

[Beavenburt]

{QUOTE-> I had trouble getting the update for three days.Couldn't connect today either.
No problem anymore.
I switched to Avast. <-QUOTE}

I constantly had update problems with Avira. Switched to Avast and no more problems. It's a shame because Avira is the AV I like and trust the most. It just goes to show, detection rates aren't everything.

[the Tester]

{QUOTE-> I constantly had update problems with Avira. Switched to Avast and no more problems. It's a shame because Avira is the AV I like and trust the most. It just goes to show, detection rates aren't everything. <-QUOTE}

Avira is my preference too.
It's a great AV,but the updates are too much of an issue for me.

[trjam]

I still use Avira and they will work through this. They are to dedicated not to.

[ronjor]

Several off topic posts removed. Stay on the thread topic with no personal attacks.

[aigle]

I use and like Antivir but mainly due to update issues I just install Avast on every one,s PC who requests me to install an AV. Trouble free.

[trjam]

Sorry, but my true heart lies with these folks and if there are issues, well, who hasnt had them. Update issues will get resolved quickly as I know their dedication. And lets not forget they continue to rank at the top for detection.:)

[aigle]

I am reading about update issues since I joined wilders so I think these issue are not going to resolve for a long time, don,t expect so.

[trjam]

well, hopefully they will. But personally, I think no one makes that end of the rainbow product anymore that actually does what it is suppose to. Has it become such a cut-throat industry, that we the consumer, have done ourselves in by our never ending demands. I think it may, or why would their be a forum so active as this one.

[aigle]

Updates are a critical issue. It,s not a feature that is demanded by some geeky users. An un-updated AV is useless.

[De Hollander]

Changed from AV this afternoon on all pc's, no problems updating the Personal Edition Premium. :blink:

[Graystoke]

OMG. trjam changed AVs again. :o I'm getting dizzy. :wacko: ;) ;D



EDIT........I just read at his new thread his reasons why he changed .

[Mele20]

{QUOTE-> it's about two days that i have couldn't update the antivir pe.

has anyone else had this problem too?

is it the server problem?

thank you.!!!! ??? ??? <-QUOTE}

Is this classic or paid version? The servers for the free version are always slower than for the premium and when there is a big update there are problems. Very few update problems if you upgrade to the paid version and if you have broadband. I had the premium version not want to update the first time it tried to get the 5mb download. It was downloading but at something like 7KB/sec on a 5000kbps connection. So, I cancelled it. An hour later, while I slept it updated and it took just a minute or two.

If you are having ongoing problems updating with the Premium version that shouldn't be. If you have the free version, it has update problems then the solution is to buy Avira and get the premium servers or get a different free AV.

[bellgamin]

I update AV-PE daily at ~0200 Hours GMT/UTC and haven't had a problem doing so in ages.

[Mele20]

{QUOTE-> I update AV-PE daily at ~0200 Hours GMT/UTC and haven't had a problem doing so in ages. <-QUOTE}

My extremely slow update of that 5MB download was during peak European usage time. I have Avira set to update every hour. So, it just happened the big update tried to download at the worst time.

OT but have you noticed that we in Hawaii have to use Samoa time now for the Avira forums to show the correct time for forum posts? The software evidently thinks everyone is on Daylight Savings Time and since Hawaii is not the forum shows the time advanced by one hour even though it says it is set for Hawaii Time Zone. Thus, during DST, we have to use Samoa time and then go back to Hawaii time when DST time is pau and I don't even know when that is exactly. :D

[bellgamin]

{QUOTE-> ...Thus, during DST, we have to use Samoa time and then go back to Hawaii time when DST time is pau and I don't even know when that is exactly. :D <-QUOTE}Beginning in 2007, most of the United States begins Daylight Saving Time at 2:00 a.m. on the second Sunday in March and reverts to standard time on the first Sunday in November. In the U.S., each time zone switches at a different time.

In the European Union, Summer Time begins and ends at 1:00 a.m. GMT. It begins the last Sunday in March and ends the last Sunday in October. In the EU, all time zones change at the same moment.

I normally update AVPE only once daily because it is not my real-time monitor.

[Graystoke]

I've had my differences with Avira, but I've never had a problem with updates. I guess I'm one of the lucky ones. I'm using Avira Premium, so maybe that makes a difference. I've never used the free version.

[juckjones]

I also can't update my Avira free edition. What gives? It seems that the software can't connect to the server. I thought it was my firewall but it wasn't.

[Abeltje]

I tested the AV Premium for a few days, on my one computer I had some problems doing the initial update after install. Either it could not connect to the server, or it started, and then in between it just cancelled. First I didn't even notice as I had him update in the background, it could give a clearer error message in this case. But yes, there is probably some shortage of server capacity sometimes. Is it a reason to abandon the program? I would say, if you use it, at least don't let him update in the background so you see if there are problems. But this is a bit against my idea of the security program that resides silently in the background and does its job well and unnoticable.

[poirot]

Well,of course the Premium servers are nearly always available and working.
Unfortunately i had not yet read this thread yesterday so that,after Antivir stated 'Update unsuccessfull due to lack of connectivity' for the second day in a row, i thought something went awry and reinstalled the lot, only to get the same warning again and again.
Then today,Saturday, finally things got right and i could update without problems.

[juckjones]

Yes, finally I was able to update Antivir Free. It seems that the server problem has been fixed. I'm happy now.