View Full Version : Windows Installer
Relemar
May 7th, 2007, 01:46 PM
right, I've uninstalled Windows Installer and installed the latest version, but it didnt install and i have no add/remove programs and cannot install.
I've tryed reinstalling in safe mode, rebooting about 9 times and I cannot install it :(
what can i do?
ronjor
May 7th, 2007, 02:05 PM
Did you try this? http://support.microsoft.com/kb/307852
NICK ADSL UK
May 7th, 2007, 02:30 PM
There is also a article here which when used with care may be of help. Please do try ronjor's advice first tho as that normally will work in most cases
http://support.microsoft.com/kb/315346
http://support.microsoft.com/kb/893803/
Relemar
May 7th, 2007, 02:31 PM
Let's try, I thought NICK had deleted my topic. Let me try it ;)
Relemar
May 7th, 2007, 02:36 PM
Ronjor, that doesn't work just tryed it. NICK the first link is totally the wrong thing, and the second one is what I've tryed installing, it says no errors but it doesn't install my Add/Remove programs..
NICK ADSL UK
May 7th, 2007, 02:47 PM
You can try downloading and installing this Microsoft utility to see what program's it has listed as you may find that that your windows installer is in fact installed after all but may have a corrupted entry. If it should be listed then you will be able to uninstall correctly and then try installing once again
http://support.microsoft.com/kb/290301
regards
NICK ADSL UK
May 7th, 2007, 02:58 PM
-{ Quote: "Relemar
right, I've uninstalled Windows Installer " }-
May i ask how you uninstalled the original widows installer ? The reason being is that the update 3.1 installs over the top of it
ronjor
May 7th, 2007, 03:00 PM
Also go to start, run and type in appwiz.cpl and see if the add/remove window comes up.
Perman
May 7th, 2007, 03:50 PM
Hi, folks: Speaking of Window Installer 3.1, my friend has a problem w/ it since microsoft upgraded it from v.3.0. Some of the programs he tried to intall are getting error 2203. Still can not resolve the situation, can you help ?
NICK ADSL UK
May 7th, 2007, 04:21 PM
-{ Quote: "Hi, folks: Speaking of Window Installer 3.1, my friend has a problem w/ it since Microsoft upgraded it from v.3.0. Some of the programs he tried to intall are getting error 2203. Still can not resolve the situation, can you help ?" }-
Hi Perman :)
Do make sure your friend has his account set as an administrator before he installs any software as some software will not install on a limited account
Perman
May 7th, 2007, 04:24 PM
Hi, Nick: I will relay your remedy. Thanks.
NICK ADSL UK
May 7th, 2007, 04:33 PM
Your welcome :)
Relemar
May 8th, 2007, 02:58 AM
Well you haven't helped yet :(!
I installed the latest version and it said install successful but when i go to start then control panel my add/remove programs aint there and i cant install new software, ive tryed reinstalling several times with no look.
Relemar
May 8th, 2007, 03:10 AM
by that i meant ive updated versions. i just downloaded the latest version and installed that, now i cant install or uninstall.
NICK ADSL UK
May 8th, 2007, 03:41 AM
Well as your add/remove programs is missing from the control panel this may very well mean you will have to do a repair of the OS of which how best to do that can be found here
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx
One last thing to try before repairing your OS. In the control panel in admin tools just click open services and make sure the windows instller in there is listed and if so make sure it is started and set at automatic
Regards
ronjor
May 8th, 2007, 06:56 AM
-{ Quote: "Well you haven't helped yet :(!
I installed the latest version and it said install successful but when i go to start then control panel my add/remove programs aint there and i cant install new software, ive tryed reinstalling several times with no look." }-Have you tried the suggestion in post eight yet?
Relemar
May 8th, 2007, 10:59 AM
i went to services.msc and looked for Windows installer and tryed starting it but it says the file is missing error
also, i have no CD the PC license is not cracked i have my license but not the CD.
i have two CD's called backup and another one restore. but 1 of them makes it go back to when it was from Tiny.
but i upgraded and stuff and it has no Tiny/warehouse components, so thats no good.
damn im doomed.
ronjor
May 8th, 2007, 11:06 AM
http://support.microsoft.com/kb/555175
Relemar
May 8th, 2007, 11:19 AM
should I reinstall Windows XP SP2?
ronjor
May 8th, 2007, 11:25 AM
You have several options. Pick the one you like. :)
Relemar
May 8th, 2007, 11:32 AM
I was ifnected with a Trojan and NOD32 cleaned it, it took some DLL's and stuff needed by Windows XP to run properly, Windows Update doesn't work, or System restore or my WIndows Installer.
I want to reformat but I have no CD (and i aint buying) I have a license key working and valid.
What are the "options" again.
and thanks for your help.
Relemar
May 8th, 2007, 11:38 AM
all i want is Windows XP installing from scratch and my Hard Drive. BUT I HAVE NO WINDOWS XP CD lol ;)
ronjor
May 8th, 2007, 11:40 AM
Go here, follow instructions, and post a log first. This will allow you to see if your computer is completely clean.
http://bfccomputerhelp.com/index.php?showtopic=323
Relemar
May 8th, 2007, 11:44 AM
i have no viruses, malware or spyware. my pc runs fast as anything, I just want my Windows XP to have all the functions and stuff working, but that's not the case.
I have NOD32 and CounterSpy with no problems about Malware. I'm good with malware!
I had a Trojan muck up my Windows and everything, if i go to run and type msconfig and it comes up with windows cannot locate this file, but i don't need that.
just want all the functions and stuff to work good. i need an ISO image of XP from somewhere
GlobalForce
May 8th, 2007, 01:26 PM
What! No FDISR!? tsk, tsk ...
Take a read through this article below, potentially something there you can work with.
Make sure not to miss More articles about: Windows Installation
http://ask-leo.com/i_have_no_cd_how_do_i_get_at_windows_xp_setup.html
Steve
Relemar
May 8th, 2007, 02:55 PM
Thanks, but that doesn't work. I've definitely been infected with Trojans and Viruses, my PC's screwed. I have nothing to so or can do. PC performs outstanding, but all the files and crap are corrupt. I guess I'm doomed.
Just please give me advise. Now my goal is to repair system files etc and get some stuff working.
GlobalForce
May 8th, 2007, 04:00 PM
Try scannow. You'll have to modify your registry if there's any chance of recovering lost file's.
There's a possibility based on how your install was updated that it won't run.
http://www.updatexp.com/scannow-sfc.html
Hold off on the above a moment. Load one of those cd's and exit any auto-start window's.
Open a shell, then enter these command's in succession.
cd /d (disk drive holding the cd: c:\ - e:\ - f:\ - etc)
dir /a /x >%systemdrive%\cd1.txt
Do the same with the other cd changing the name at the end of the second command above, cd2.txt. Find both file's on your drive letter root, append one to the other, then upload the one as an attachment (just like a screenshot, except you'll be uploading a text file instead).
If you know your way around a shell perhap's you can determine the location,
including full path, to the i386 folder.
Edit: Pickup from the top .... enter the following command's at a prompt.
Copy/paste result's from each, edit non-essential's, include with your reply.
reg query hklm\software\microsoft\windows\currentversion\setup /v sourcepath
reg query hklm\software\microsoft\windows\currentversion\setup /v servicepacksourcepath
reg query "hklm\software\microsoft\windows nt\currentversion" /v sourcepath
Worse come's to worse, you could alway's get online and grab stuff with Knoppix.
Is window's all on one partition? How much ram's onboard?
Steve
Relemar
May 9th, 2007, 02:56 AM
I bought my PC with Win dows XP onboard fully installed, then I upgraded and the restore CD I got is useless I have nothing on my HDD it's new!
I'm doomed like I say.
Relemar
May 9th, 2007, 03:13 AM
Rofl, I've made a new user account and everything is perfect!
Wth?
NICK ADSL UK
May 9th, 2007, 03:31 AM
Well that's a relief! Am very glad you have now got your system back up and running. :)
Relemar
May 9th, 2007, 11:43 AM
I'm totally messed up, I've made a new account, but I want to make another one. I can't access User Accounts or anything, I have no clue what to do! When I open USer accounts it just is blank.
NICK ADSL UK
May 9th, 2007, 05:41 PM
Hi Relemar:)
I think it's time that you got some local help to get your problem sorted out maybe a local computer technician could go round your house and get it it to some sort of order for you.
Regards
Relemar
May 10th, 2007, 02:53 AM
Well, now It's running fine. But just one problem, Windows Installer. Add/Remove
Programs doesn't seem to be installed but everything else seems to work fine.
So, thanks.
NICK ADSL UK
May 10th, 2007, 04:03 AM
-{ Quote: "Well, now It's running fine. But just one problem, Windows Installer. Add/Remove
Programs doesn't seem to be installed but everything else seems to work fine.
So, thanks." }-
Your welcome :)
Regards
Relemar
May 10th, 2007, 01:30 PM
Still I need my flippin Windows Installer and add remove programs back!
I try donwloading and install but no luck.
GlobalForce
May 10th, 2007, 03:19 PM
Look, it's simple. We're here to help but there's been absolutely ZERO cooperation on your part. It's like a group of builder's (those trying to help) dealing with a supplier (you) who own's an empty stock yard .... there's nothing to work with! Beyond several ignored request's, what is it you think you'd like to hear or for any of us to ask you?
Steve
GlobalForce
May 11th, 2007, 12:35 PM
"I'm having several problems with Windows XP Home Edition (SP2) if I re-install SP2, will this fix any problems?"
You can pick it up right here Relemar.
Was there a recovery partition installed on your hard drive (d:\ - e:\)?
What about the i386 folder, is there one on you current install?
Edit: This is how you re-install for your particular circumstance (http://www.howtohaven.com/system/createwindowssetupdisk.shtml). Use g-parted prior to resize the amount of disk space occupied by window's. Room enough for a new partition will result (may ask for your cd which is one reason the source location is modified inside the registry). Then simply run setup from from the existing install and point it toward's your new partition. This scenario allow's you to accomplish the re-install without having to create a bootable cd.
*Will work if your i386 folder is as described above.
Steve
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