0x8004210A error in outlook

[purplenezz]

Since I installed NOD32 I can send email but I cant recieve any. My mail provider said that this is an anti-virus thing. Below is the error I am getting

- Receiving' reported error (0x8004210A) : 'The operation timed out waiting for a response from the receiving (POP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

Troubleshooting steps I did:
Increase the server time out
I know my setting are correct cause it is working via webmail
Change the MTU in the router
Lower down the IMON Compatibility


Please help!!!!! I dont want to disable my anti virus!!!

[ThunderZ]

You may want to look into MS Help and Support (http://support.microsoft.com/kb/827349).

[purplenezz]

Been there, done that....also I am using outlook 2003

any more ideas?

[ThunderZ]

{QUOTE-> Been there, done that....also I am using outlook 2003

any more ideas? <-QUOTE}


That was my best shot. Just did a Google of the error number. There were a bunch of other links. Till someone else checks in I am out of suggestions. Sorry. :-\

Just did another Google adding outlook 2003 to the error code. From the quick read I did there is a different fix for 03 as opposed to 02.

[purplenezz]

Thanks!!! hopefully someone can give me an answer....

I also googled it, went to microsoft support, emailed my mail provider, now i am waiting for the reply of eset, checking everything the comes in this forum search engine.....

when i purchased this and installed it on all of my stores, everything works fine, but now, I just opened two stores and they bought have the same problem!!!...grrrr.... i really dont know what is happening....

hey, just got another idea, let me try it....the difference between the 2 stores and the existing stores is, outlook is already running when I installed NOD32, now on my two new stores, I installed NOD32 first, then when I got my internet line, that time I configured their outlook...let me try to uninstall it first,...fix my outlook...then install NOD32 back....

i'll keep you posted!!!...thanks!!!!

[ThunderZ]

Keep us posted. Between now and you checking back in perhaps someone will show up with the fix if your possible solution has not worked.

[purplenezz]

still the same...it is not working without NOD...how can I check that this is uninstalled properly

[DavidCo]

This would appear to be problem from your ISP
Here is an example, nothing to do with NOD

http://www.freedom2support.net/forums/showthread.php?t=7762&page=2&highlight=0x8004210A+error

I and many others had this - see post 30 (not my post):)