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View Full Version : Javacool - nobody home ?


paperinik3
April 18th, 2007, 03:14 PM
On March 29 I wrote to Support: "I have changed my hard disk and now Spywareblaster does not accept my license key anymore, perhaps because
now the hardware ID on the license tab has changed. It is now: 062D-0F1C.
My license number for Spywareblaster Autoupdate is:...........
Thank you for your help".
Well, as per today I am still waiting for an answer

Togg
April 18th, 2007, 05:59 PM
Did you see this announcement on the Javacool site?:

"NOTE: We apologize for any delays, but we are currently experiencing e-mail server issues. We hope to resolve them as soon as possible - thank you for your patience!"

javacool
April 18th, 2007, 10:29 PM
-{ Quote: "On March 29 I wrote to Support: "I have changed my hard disk and now Spywareblaster does not accept my license key anymore, perhaps because
now the hardware ID on the license tab has changed. It is now: 062D-0F1C.
My license number for Spywareblaster Autoupdate is:...........
Thank you for your help".
Well, as per today I am still waiting for an answer" }-

Hi,

Please double-check your spam/junk e-mail folder.

Also, please PM me your e-mail address. If you can't find the response in your spam/junk e-mail folder, we can try resending it a different way to determine exactly why the e-mails aren't getting through. :)

Best regards and thanks,

-Javacool

paperinik3
April 20th, 2007, 03:45 AM
Hi Javacool,
I looked into the spam bin and did not find your letter. I am sending you a message giving you another email adress.
Regards