Workstation latest build freezes in FTP?

[JimpsEd]

Does anyone else have this problem? At random points, it will freeze everything - I have never seen my PC lock up so badly (every windows, task manager will not open). The CPU does not appear to be maxed out, either.

I keep a generally clean install on Windows XP Pro on my machine.

[Acronis Support]

Hello JimpsEd,

Thank you for choosing Acronis Workstation Disk Backup Software (http://www.acronis.com/enterprise/products/ATICW/).

Could you please provide us with some additional information that would let us to investigate the issue?

- Please create ftp.log file the way described in this post (http://www.wilderssecurity.com/showpost.php?p=858462&postcount=2);

- Create Acronis Report and Windows System Information as it is described in Acronis Help Post (http://wilderssecurity.com/showthread.php?t=55317).

Note that the FTP server must allow passive mode for file transfers.

Having collected the above information please submit a request for technical support (http://www.acronis.com/enterprise/my/support/). Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

Thank you.
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Aleksandr Isakov