Problem updating NOD 32

[thechamp22]

When I use the update now function, the program asks me to enter my username and password. When I enter the username and password I got from eset, it won't accept the username and password.

[ASpace]

Hi ! Welcome to Wilders !

Do not enter them in a pop-up , but instead open Control Center->Update->Setup just like here:

http://pandaman.my.contact.bg/untitled.PNG
http://pandaman.my.contact.bg/untitled1.PNG


Confirm with OK . Try now . And make sure you type them correctly , in English, no Caps lock enabled ...

[thechamp22]

I tried your suggestion, but when I try updating, it still brings up a pop-up asking for my username and password (which are already present in the appropriate fields). When I click ok, it won't accept my username and password.

[Blackspear]

Hi thechamp22, welcome to Wilders.

Please email the license to me and I will check it:

blackspear @ wilderssecurity.com

Cheers ;D