NOD32, I have a problem?

[Jones]

Hi, every Thursday my NOD32 make automatic scan, it sees 32 infected files but never it cleans or deletes them. I have the latest version and when I have installed it I have configured it with extra settings. I think have configured it fine, but why I have this problem? What have I do, please?
Thanks

[ASpace]

Hi . Can you post more info , what are these file and where are they located?
A screenshot is welcome , aslo a copy of NOD32's scanner log (Control Center->Logs->NOD32 Scanner log->find the most recent scan log,right click it , choose Details , right click and choose export to file)

In the meantime ,make sure your definition is up-to-date by pressing Control Center -> Update -> Update now.

Make sure your settings are the same as this tutorial (http://www.wilderssecurity.com/showthread.php?t=37509).

Open Control Center -> NOD32 -> Run NOD32 and perforum full Scan&Clean over your hard drives . NOD32 will take care of these threats :)

If you have problems deleting them in Normal mode , boot in Safe Mode (http://support.microsoft.com/kb/315222) and then perform full scan there .
You can also use Ewido Micro (http://download.ewido.net/ewido_micro.exe) for second opinion

[Blackspear]

Hi Jones, are you talking about [4] Locked Files? If so, then answers can be found HERE (http://www.wilderssecurity.com/showthread.php?p=833165#post833165) and HERE (http://www.wilderssecurity.com/showthread.php?p=859496) and HERE (http://www.wilderssecurity.com/showthread.php?t=149942)

Cheers ;D

[The Hammer]

-{ Quote: "Hi Jones, are you talking about [4] Locked Files? If so, then answers can be found HERE (http://www.wilderssecurity.com/showthread.php?p=833165#post833165) and HERE (http://www.wilderssecurity.com/showthread.php?p=859496) and HERE (http://www.wilderssecurity.com/showthread.php?t=149942)

Cheers ;D" }-Don't think so . Otherwise he'd probably see more than 32. I think HiTech boy nailed it.

[ejr]

-{ Quote: "Hi, every Thursday my NOD32 make automatic scan, it sees 32 infected files but never it cleans or deletes them. I have the latest version and when I have installed it I have configured it with extra settings. I think have configured it fine, but why I have this problem? What have I do, please?
Thanks" }-

You could have viruses in your system restore points. Try turning off system restore and running a scan.

[Blackspear]

-{ Quote: "Don't think so . Otherwise he'd probably see more than 32. I think HiTech boy nailed it." }-It depends if it is a fresh install of Windows and what other programs have been installed.

Windows on it's own, no other programs, I wouldn't expect to see many locked files at all.

Cheers ;D