ATI & nForce 650i Chipset

[reyn]

Does ATI ver 10 support the latest nvidia chipset nForce 650i with core 2 duo. I get "cannot find hard disk" error.

[Acronis Support]

Hello reyn,

Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).

We are sorry for the delayed response.

Please make sure you use the latest build (4940) (http://www.acronis.com/homecomputing/support/updates/) of Acronis True Image 10.0 Home. To get access to updates you should first register (http://www.acronis.com/homecomputing/registration/) your software.

If the issue persists, please collect some information to let us investigate it thoroughly:

If the issue appears using Acronis Bootable Rescue Media (or when the operation requires a reboot):
Please create Acronis Report and Linux system information (sysinfo.txt) as it is described in Acronis Help Post (http://wilderssecurity.com/showthread.php?t=55317).

If the issue appears in Windows:
Please create Acronis Report and Windows System Information as it is described in Acronis Help Post (http://wilderssecurity.com/showthread.php?t=55317).

- Please download Acronis drivers (http://download.acronis.com/support/SnapAPI_l_s_e.zip);
- replace C:\WINDOWS\system32\snapapi.dll with the one from the downloaded archive;
- Reproduce the problem;
- Get the log file without closing any application windows (including the error message windows if there are any). The log file will be created at C:\ . The name of the log file will be snapapi [date-time].log

Please make a screen shot of the Device Tree application the way described in this previous post (http://www.wilderssecurity.com/showpost.php?p=858144&postcount=7).

In both cases please collect the exact vendor and device names of the hard drive in question.

Then submit a request for technical support (http://www.acronis.com/homecomputing/my/support/). Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

Thank you.
--
Marat Setdikov