PDA

View Full Version : Is Upgrade a different package, or just different price?


tuttle
January 19th, 2007, 12:07 PM
I am a registered owner of Acronis True Image 8. I have received the e-mailed offer of $29.99 for Upgrade to version 10.

What is the difference between purchasing the Upgrade versus purchasing a whole new version 10 package? Is there no difference? I hope that there is no difference other than the price.

I want a fully-functional stand-alone product of version 10, that I can install without needing to first install version 8.

What I mean is, some software companies offer special upgrade pricing simply as a sales mechanism, meaning that I can purchase the new version at a lower price because I own the earlier version. However, the "upgrade" can be installed without having to first install the earlier version, so in fact the upgrade is just a business arrangement to discount the new version.

However, some developers provide an upgrade package that is different than the full new version. Such an upgrade will not install unless it recognizes that the earlier version is already installed. That is what I do not want.

I always run True Image from a Bootable Recovery Disk. I plan to do the same with version 10, so I don't want any restrictions about having to still use both version 8 and version 10 together to make this work. I want to be able to create a version 10 Bootable Recovery Disk that will work on its own and won't require me to maintain old version 8 Recovery Disks.

Please clarify.

foghorne
January 19th, 2007, 12:11 PM
-{ Quote: "I am a registered owner of Acronis True Image 8. I have received the e-mailed offer of $29.99 for Upgrade to version 10.

What is the difference between purchasing the Upgrade versus purchasing a whole new version 10 package? Is there no difference? I hope that there is no difference other than the price.

I want a fully-functional stand-alone product of version 10, that I can install without needing to first install version 8.

What I mean is, some software companies offer upgrades just as a sales mechanism, meaning that I can purchase the new version at a lower price because I own the earlier version. However, the "upgrade" can be installed without having to first install the earlier version, so in fact the upgrade is just a business arrangement to discount the new version.

However, some developers provide an upgrade package that is different than the full new version. Such an upgrade will not install unless it recognizes that the earlier version is already installed. That is what I do not want.

I always run True Image from a Bootable Recovery Disk. I plan to do the same with version 10, so I don't want any restrictions about having to still use both version 8 and version 10 together to make this work.

Please clarify." }-

The only difference I am aware of is that at installation time if you don't already have the older version installed on your machine you are asked for two serial numbers. One for the older version, and one for the new (upgrade) one.

If you already have the older version installed you only get asked for the new one. However I recommend you search this forum for any issues regarding installing v10 on top of V8.

The functionality of an "upgrade" is the same as the full package.


F.

tuttle
January 19th, 2007, 12:30 PM
Thanks, but I won't install version 10 over top of version 8. I'm getting rid of my old PC and getting a new one, so I'll install version 10 cleanly on the new PC.

As for upgrade restirctions, I hope someone from Acronis will provide a definitive answer, but what you wrote is encouraging. Entering two serial numbers is fine, I just don't want to have to install the old software first or keep the old disk around.

foghorne
January 19th, 2007, 07:24 PM
-{ Quote: " I hope someone from Acronis will provide a definitive answer, " }-

I'm sure they will - but don't hold your breath. This forum is not a priority to them. You are looking at weeks rather than hours or days for a response. You might have better luck with a sales query via their website.

F.